Insight Global
Video Conferencing Coordinator_
Insight Global, Kansas City, Missouri, United States, 64106
Job DescriptionOur client is looking for a detail-oriented and proactive Video Conferencing Coordinator in our Kansas City office to oversee all aspects of video conferencing operations within our organization. The successful candidate will be responsible for managing video conferencing systems, scheduling meetings, providing technical support, and ensuring the smooth execution of virtual events and conferences. The candidate must be service oriented, able to communicate effectively both written and verbal form with all levels of employees including firm management. This job will focus on high level customer service within the video conferencing field.Looking to pay between $65-75KWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: om/workforce-privacy-policy/ .Skills and RequirementsUse various software tools such as Cisco TMS, Zoom, MRM, and editing software to manage and support videoconferencing and audiovisual solutionsTroubleshoot technical issues.Ensure all equipment is properly set up and operational.Coordinate and schedule video conferences, webinars, and virtual events.Send out meeting invitations and reminders to participants.Offer technical assistance to users before, during, and after video conferences.Assist with troubleshooting audio and video problems.Work with the Video Conferencing Engineer to resolve escalated issues.Monitor the quality of video and audio during conferences and address any issues promptly. Advanced knowledge of Zoom and Cisco TMSA+ and/or bachelors degree in a Computer related field and two plus years of experience preferred nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.