TEKsystems
Authorization Specialist I_
TEKsystems, Kansas City, Missouri, United States, 64106
Authorization Specialist I (Remote Missouri)Position Purpose:Assist with administrative care management tasks, including outreach, inbound call handling, and service scheduling. Act as a liaison for members, providers, and staff, resolving issues and documenting records according to state and regulatory guidelines.Education/Experience:+ High School diploma or GED required+ 1-2 years of related experience preferred+ Strong data entry skills (60 wpm) and customer service aptitude.+ Prior healthcare or customer service experience is a plusKey Responsibilities:+ Conduct outreach to members to support care plans, answer questions, and provide community or health plan resources.+ Connect members to health plan and community resources, ensuring high-quality service.+ Provide front-line support for member and provider inquiries, explaining care plan procedures and protocols.+ Assist with member onboarding, including sending welcome letters, correspondence, and educational materials.+ Document and maintain non-clinical member records in compliance with state and regulatory requirements.+ Address Social Determinants of Health (SDOH) needs through referrals.Additional Skills:+ Knowledge of Social Determinants of Health preferred+ Strong communication and organizational skillsExperience Level:Entry LevelAbout TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.