Senior Community Manager_

Senior Community Manager**Department:** Marketing - US**Location:** Carson, CASTART YOUR APPLICATION (rmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=3146291&source=3146291-CJB-0)**Who We Are**Dermalogica stands tall as a beacon in the professional skincare realm, winning the trust of skin therapists across the globe. As a shining gem in the crown of the Unilever Prestige family, our commitment isn't just to nurture skin, but also to redefine industry standards with revolutionary skincare innovations. With a commitment to innovation, sustainability, and excellence, Dermalogica has been at the forefront of the skincare industry for over three decades. Bolstered by our International Dermal Institute - the apex of post-graduate skin and body therapy training - we are on an exhilarating journey of expansion. And you could be a part of this adventure!**What You'll Do**We are seeking a dynamic and innovative **Senior Community Manager** to lead and cultivate our vibrant online community. This role offers an exciting opportunity to shape the voice of our brand, engage with passionate followers, and drive meaningful interactions that enhance our brand-s visibility and impact.**Key Responsibilities:**1. **Community Engagement and Management** :2. Create a positive, inclusive community experience by engaging with followers, addressing concerns, and encouraging conversations that resonate with our brand values.3. Cultivate strong relationships with influencers and brand advocates to amplify our messaging and foster organic mentions, driving increased brand love and earned media.4. Implement cutting-edge social listening strategies to inform content development and provide actionable feedback on products from our community.5. Manage and mentor a team of 2 Community Coordinators, ensuring timely, thoughtful responses to comments, messages, and inquiries across all social media channels.6. **Brand Advocacy and Relationship Building** :7. Identify and nurture relationships with key brand advocates and influencers within our community.8. Leverage these relationships to amplify our brand messaging and foster organic mentions that enhance our brand-s reach and impact.9. **Process Standardization and Improvement** :10. Develop and implement streamlined workflows for sampling, replenishment, and communication processes to keep our community engaged and excited.11. Identify opportunities to optimize efficiency and scalability within our community management operations, including the onboarding of new platforms.12. **Analytics and Tracking** :13. Track and analyze key metrics to evaluate the effectiveness of our community engagement efforts.14. Provide regular, insightful reports to stakeholders, highlighting successes, trends, and areas for improvement.15. Translate data into actionable insights that drive strategy development and execution.16. **Cross-Functional Collaboration** :17. Provide timely feedback to key teams, including social media and paid partnership teams, on trending content, creators, and influencers.18. Identify social trends and emerging creators that can drive virality and engagement.19. Collaborate with the social media team to shape content strategy that resonates with and engages our community.**Key Collaborators:**+ Consumer Engagement Director+ Organic Social Team+ Paid Partnerships Team+ Acquisitions Team**What You'll Bring****Key Qualifications:**+ Bachelor-s degree in marketing preferred.+ Minimum 5 years of experience in community management or social media management roles, with proven leadership experience.+ Proficient in Dash Hudson, Traackr, and other social and influencer marketing platforms.+ Proven track record of growing and retaining social communities in CPG categories and retail.**Key Skills and Abilities:**+ Ability to juggle multiple projects in a fast-paced environment with high independence and resilience.+ Strong interpersonal skills, adaptability, and flexibility.+ Self-starter with a high degree of initiative and independence.+ Strong project management skills and the ability to think both critically and creatively.+ Analytical, passionate, and innovative approach to community management.+ Strong written and verbal communication skills.+ Ability to work efficiently within a team environment.+ Resourceful and creative problem solver.+ Positive attitude with enthusiasm for learning and openness to new experiences and challenges.**What We Offer**+ Competitive Compensation+ Medical, Dental, Vision Insurance+ Paid Time Off+ Monthly Product Allowances+ 401(k) plus company matching+ Fitness Reimbursement+ Tuition Reimbursement+ Life/Accident/Disability insurance+ Wellness programs+ Paid family leave+ Domestic partner benefits+ Education/training programs+ Thrive in a hybrid work environment (3 days in office)**The expected base salary for this position is $90,000-$105,000.** The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This role is eligible for participation in our company bonus plan, rewarding personal performance and company results.**Why Join Us?**+ **A Legacy of Success:** Dermalogica is the preferred choice of Skin Therapists worldwide, renowned for our exceptional skincare line and industry-leading postgraduate education. We have a record of achievement and are committed to building upon our brand's legacy.+ **Entrepreneurial Spirit and Innovation:** At Dermalogica, we foster an entrepreneurial spirit and encourage our employees to bring their best ideas to the table. You'll have the opportunity to make a difference and contribute to our success by implementing innovative solutions that reach skincare professionals and consumers.+ **Backed by Unilever:** In 2015, Dermalogica became part of the Unilever family, one of the world's largest and most successful consumer goods companies. While operating as an independent business, we now have access to cutting-edge capabilities and resources, empowering us to win in our markets.**Ready to make your mark in the world of professional skincare?** Apply now and become a key player in the Dermalogica story!Rest assured, all applications will be thoughtfully reviewed, and our HR team will contact you if your skills align with the position._Dermalogica LLC, a Unilever Prestige company, embraces diversity, equity, and inclusion. We are committed to the equal treatment of all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. In particular, we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Dermalogica._START YOUR APPLICATION (rmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=3146291&source=3146291-CJB-0)