JPMorgan Chase
Senior Product Portfolio Operations Associate - Communications and Marketing_
JPMorgan Chase, Plano, Texas, United States, 75026
Take on the challenge of synchronizing efforts across diverse products and interpreting operations data for growth opportunities. Unleash your potential in a role that lets you shape change initiatives and strategize resource allocation.As a Senior Product Portfolio Operations Associate - Communications and Marketing in the Engineer's Platform & Integrated Experience (EPiX): JET Enablement team you are a significant contributor to your team with a strong knowledge of optimization and integration. You understand what it takes to bring together all the key elements of a product line and its products to ensure coordinated outcomes. You will be bursting with energy, passion and enthusiasm to drive a strategic engagement plan that speaks to our engineers at grass roots level. You will be ready to immerse yourself in the world of our engineers and be genuinely excited to bring to life and drive adoption of new technologies that we're delivering across our Firm. You will come equipped with the technical skills to leverage the power of digital media platforms including HTML intranet creation and video production. You will will have a creative flair to produce punchy and influential content including infographics, blogs, vlogs and video content, and be able to deliver to demanding deadline across arrange of digital and social platforms.**Job responsibilities**+ Creates synergies across products to ensure successful delivery against business objectives+ Collects key inputs from across products to ensure the full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs+ Calculates metrics for portfolio management operations and analyzes data for areas of opportunity+ Develops change initiative materials and change timelines+ Assists in the product-level collection strategy consisting of controls, financials, and resourcing needs+ Work in partnership with Product Owners and SMEs to translate the delivery of new technology capability into meaningful, inspiring and actionable communications that drive engineer adoption across Global Technology+ Produce and deliver a strategic schedule of digital content showcasing our new technologies in alignment to GT-wide strategic priorities, generating excitement and awareness around important milestones with articles, infographics, blogs, vlogs, and video+ Engages and communicate technical solutions clearly and succinctly with both a technical and non-technical audience at all levels, from Software Engineers through senior Executives+ Partner with product owners to produce engaging and impactful engagement materials for internal events such as PowerUp+ Collaborate with Line of Business, Technology Hub, and Global Technology Communications teams to leverage Line of Business and location communications vehicles to ensure an aligned cascade of messaging across Global Technology**Required qualifications, capabilities, and skills**+ 3+ years of experience or equivalent expertise in program management or performance optimization+ Proven ability to implement operational effectiveness initiatives+ Prior working exposure to operations of the product development life cycle and agile methodologies+ Proven success in a similar role including hands-on content creation for technology deliverables in a consumable manner for audiences of all backgrounds+ Demonstrable experience of leveraging modern communications styles for strategic content generation and creation including articles, blogs, vlogs, infographics, visuals and presentation building**Preferred qualifications, capabilities, and skills**+ Native to social and digital media practices, with an appetite to bring new and fresh approaches to audience engagement and media influencing+ Creative flair to produce stylish and engaging content, adopting modern communications practices and styles to inspire and influence+ Technical capability to manage digital media channels including intranet creation, video production, collaboration and measurement tools+ Versatility to identify with and appeal to key audience personas whilst ensuring a consistent and aligned strategic narrative+ Ability to effectively advise, partner and collaborate with executive team members and peers in order to execute on engagement plan+ Excellent organizational skills with the ability to multitask and prioritize high volume, high priority initiatives in adynamic, fast-paced environmentJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans