CHC Library Assistant (A)_

Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here (yworkday.com/umiami/d/task/1422$7248.htmld) to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet (t.miami.edu/wda/erpsec/tipsheets/ER\_eRecruiting\_ApplyforaJob.pdf) .Reporting to the CHC Public Services and Processing Coordinator, the Library Assistant facilities public service in the Cuban Heritage Collection Reading Room; helps process books, periodicals, and archival collections acquired via gift or purchase; and prepares donor correspondence.Essential Duties and ResponsibilitiesPublic Services (50%)+ Staffs the Reading Room service desk and attends to researchers and visitors as needed.+ Instructs researchers regarding policies and procedures and ensures that these are followed by all users.+ Assists researchers in using Aeon and the online catalog and other research resources such as finding aids, digital collections, and research guides.+ Provides basic reference assistance at the Reading Room desk and refers researchers to the appropriate staff and/or faculty for in-depth services.+ Retrieves materials as directed for research and instruction use.+ Tracks movement of materials to other departments including Metadata and Discovery Services, Digital Production Lab, and Inter-Library Loan.+ Tracks Aeon requests and reshelving of materials in CHC Stacks.+ Ensures security of materials in the Reading Room.+ Assists patrons in the use of requested materials in the Reading Room, including the handling of rare books, periodicals, maps, and manuscript materials.+ Receives, redirects, and takes messages for incoming phone calls.Acquisitions Services (40%)+ Assists with initial processing of books, periodicals, and archival collections as directed.+ Creates acknowledgement letters for donors.Other duties and responsibilities as Assigned (10%):+ Assists CHC faculty and staff with special projects as assigned.Communications, Relationships, and Service (applicable towards all duties)+ Maintains helpful and supportive customer service behavior with all library users.+ Establishes effective interdepartmental relationships to increase unit effectiveness and disseminate information.+ Communicates frequently and effectively with colleagues in a timely manner regarding procedures, policies, and other necessary information.Working Relationships:Supervision received:The Library Assistant reports directly to the CHC Public Services and Processing Coordinator.Supervision given:The individual does not have supervisory responsibilities.Levels of contact:Within the library, this individual works with all levels of library faculty and staff as well as student employees. In addition, this individual will work with students, faculty, and staff from the University, and members of the research community and the Libraries support groups (i.e, Amigos of the Cuban Heritage Collection and donors).QUALIFICATIONS+ Bachelor's degree+ Bilingual in English and Spanish (written and spoken)+ One-year relevant work experience. Any relevant education, certifications and/or work experience may be considered.+ Working knowledge of Microsoft Office programs, including Word, Excel, and AccessSKILLS+ Experience handling materials in a distinctive collection environment+ Exceptional organizational and customer service skills+ Proficiency in library software such as Aeon and Alma+ Excellent oral and written communication skills+ Ability to prioritize work and meet deadlines+ Ability to think analytically and critically+ Aptitude for accuracy and detail+ Ability to work productively and cooperatively with othersThe University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (r.miami.edu/careers/eo-ada/index.html) for additional information.Job Status:Full timeEmployee Type:TemporaryPay Grade:A2