Salesforce Solution Design Architect_

Job Title:Salesforce Solution Design ArchitectJob DescriptionWe're Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.Our game-changers:Challenge Conventions-Deliver outcomes unimagined-Create experiences that go beyond WOWIf this is you, we would love to discuss career opportunities with you.In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.We're a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.Key ResponsibilitiesSolution Design• Develop and maintain high-level and detailed designs for Salesforce solutions, ensuring they align with business objectives.• Provide architectural guidance and oversight to development teams during the implementation phase. Stakeholder Collaboration• Engage with business stakeholders to gather requirements and understand their strategic goals.• Translate business requirements into technical specifications and architectural designs.Technical Leadership• Lead technical aspects of Salesforce implementations, including custom development, integration with external systems, and data migration.• Ensure best practices in coding, design, and security are followed. Platform Management• Oversee the management of Salesforce environments, including development, testing, and production.• Ensure effective performance, scalability, and security of the Salesforce platform. Integration• Design and implement integrations between Salesforce and other enterprise systems using APIs, middleware, and other tools.• Ensure data integrity and seamless data flow across systems.Documentation• Create and maintain comprehensive technical documentation for Salesforce solutions, including architectural diagrams, data models, and configuration guides.• Conduct training sessions for end-users and technical teams. Continuous Improvement• Stay updated with the latest Salesforce features, releases, and industry trends.• Proactively identify opportunities to leverage new features and functionalities to improve business processes**Required Qualifications**Education• Bachelor’s degree in Computer Science, Information Systems, or related field. Master’s degree is a plus. Experience• Minimum of 5-7 years of experience working with Salesforce, including hands-on experience with Salesforce architecture and solution design.• Proven experience in at least two full lifecycle Salesforce implementations.Technical Skills• Strong understanding of Salesforce products, including Sales Cloud, Service Cloud, Marketing Cloud, and other relevant solutions.• Proficiency in Salesforce development (Apex, Visualforce, Lightning Components).• Experience with integration tools and techniques (e.g., REST/SOAP APIs, MuleSoft).• Knowledge of data modeling, security, and Salesforce best practices. Certifications• Salesforce Certified Technical Architect (CTA) preferred.• Salesforce Certified Application Architect or System Architect required.**Salary Range:**T7 1,09,749 1,50,905 1,64,623which includes a base salary and incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.\#ConcentrixCatalystLocation:USA, CO, Work-at-HomeLanguage Requirements:Time Type:Benefits:For Regular and Temporary Employees: Healthcare benefits, wellbeing program, dental benefits, vision benefits, flexible spending accounts, health savings accounts, Employee Assistance Program, 401(k), life insurance, accidental death and dismemberment, paid time off, disability insurance, several voluntary benefits; legal, home and auto, accident insurance and hospital indemnity, and holidays.​Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (oncentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.For more information regarding your EEO rights as an applicant, please visit the following websites:•English (eoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf)•Spanish (eoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf)To request a reasonable accommodation please click here (oncentrix.com/global/en/reasonable-accomodation) .If you wish to review the Affirmative Action Plan, please click here (oncentrix.com/global/en/affirmative-action) .