Communications and Engagement Manager_

Position Title:Communications and Engagement ManagerJob Description:Our Salt Lake City Community and Neighborhoods team is hiring a Communications and Engagement Manager to develop, coordinate, implement, and administer all strategic communications, marketing, public relations, community engagement, and outreach activities for the Department.About the Position:This position will engage with the Department and public to devise, implement, and administer a long-term communication and marketing strategy to achieve desired objectives.The ideal candidate will have a bachelor’s degree in Marketing, Public Relations, Communications, Business Administration, Public Administration, Public Policy, or related field plus five to seven years increasingly responsible related work experience.About the Team:The Department of Community and Neighborhoods creates sustainable, equitable, growing, and opportunity-rich communities and neighborhoods through emphases on upward mobility, housing choice, community investment, transportation options, proximity to amenities, and safe and healthy built environments.Work Schedule:This position will work a hybrid schedule, Monday – Friday from 8:00 a.m. - 5:00 p.m.Position Salary Range:Grade 33: $102,777.30/yr. (90% of market) - $114,197.00/yr. (market)Why work for SLC?+ New hires earn 13 days of paid holidays each year, 12 days of paid vacation, plus paid personal leave!+ UTA bus pass+ Competitive benefits package – The City will pay 95% of premiums for health insurance – Learn more about our benefits here: lc.gov/hr/benefits-and-wellness/+ Pension, 401(k), Hybrid, and Roth and Traditional IRA Retirement Plan options through URS+ Employee Medical Clinic - Discounted rates for employees and families+ SLC Wellness 360 – Covered employees, spouses, and adult designees can earn up to $150 each per year, paid in the form of a gift card+ ComPsych Program – Up to 15 free counseling sessions per event per family member+ Tuition Reimbursement – Up to $4,000 reimbursed each year+ Parental Leave – Up to 6 weeks of paid leave for birth, adoption, or foster care+ Short Term Disability – Up to 12 weeks of pay based on length of serviceIMPORTANT: Early application submittal is encouraged. This position will remain open until filled and may close at any time without notice.Key Responsibilities:+ Oversees key aspects of cross-functional strategic planning between the Director and specific project-focused staff to develop strategies for conveying the Department’s vision and goals to the community and other stakeholders. Responsible for implementing these strategies through a broad range of marketing tools and initiatives.+ Manages the Department’s public reputation by planning, preparing, and disseminating information to the public relating to Department strategies, projects, programs, and events.+ Assists Department staff, programs, and teams as needed to develop strategic communications and outreach activities, including, but not limited to, branding, message development, website and social media content, event promotion, and sponsorship/partner cultivation. Advises staff on sensitive political issues and effective communication.+ Acts as a public relations representative for the Department in matters involving the news/communications media, including proactive media outreach strategies. Spearheads writing and distribution of all Department news releases, statements, and announcements; prepares and delivers presentations. Crafts talking points, speeches, presentations, and other materials for Department staff and leadership as needed and educates key groups about Department activities including government officials, developers, constituents, and the media.+ Oversees Department’s online presence by maintaining and optimizing Department websites; Develops new content and images, including new subpages and galleries.+ Oversees social media accounts, including strategic messaging as determined in conjunction with Director and other key staff. Includes content creation and design, posting, monitoring, and response.+ Works to educate stakeholders, boards, City Council, committees, community councils, and the public on the Department’s contributions and opportunities as well as works to attract partnerships and investments by managing outreach, communication, and content targeted to these groups.+ Manages key Department publications, signage, and marketing materials, including data and narrative content of the Department’s Annual Report, monthly newsletter, and other periodic reports.+ Presents strong and consistent Department branding in all interfaces with the public by ensuring proper and approved use of the Department logo, other graphic features of branding, and communications issued to the public.+ Supervises the photographic documentation of current and new projects through staff or contracted photography services; Organizes and maintains images library.+ Manages logistics for all Department-sponsored events, including open houses, ribbon cuttings, project site tours, out-of-town site visits, and public meetings.+ Serves as a liaison to the Mayor’s and City Council’s communication team, as well as other City communications and project staff, to ensure smooth cross-organizational communication and priority alignment. Manages Department’s communications strategies during emergencies, including involvement in Joint Information System.+ Develops internal communications to foster healthy morale and help achieve strategic and message alignment among staff. Creates professional internal communications framework Department leadership can employ for personnel updates, employee recognition, HR support, and other crucial updates.+ Assists with administrative tasks like budget development, department organization, and recruitment efforts, as needed. Oversees budgets related to department communications and engagement efforts.+ May supervise, instruct, and provide technical assistance to department communication and engagement staff. Hires, disciplines, and evaluates staff for events and on-going performance.+ Performs other duties as assigned.Minimum Qualifications:+ Graduation from accredited college or university with a bachelor’s degree in Marketing, Public Relations, Communications, Business Administration, Public Administration, Public Policy, or related field plus five to seven years increasingly responsible related work experience.+ Demonstrated knowledge of public engagement and public participation principles.+ Ability to devise, implement, and administer a long-term communications and marketing strategy to achieve desired objectives.+ Ability to operate including personal computer, including advanced knowledge of Microsoft Windows, Word, PowerPoint, and Excel. Proficiency with web design software and publishing software such as Adobe Indesign.+ Highly effective verbal and written communication skills. Strong interpersonal and customer relation skills with the ability to work with the public on a daily basis. Must be comfortable speaking with reporters on- and off-camera and making presentations to elected officials and the public without guidance or supervision.+ Ability to exercise independent judgment and discretion in handling confidential information.+ Must possess or be able to quickly acquire a thorough understanding of the operations, projects, and programs of the Department. Must be able to clearly communicate that understanding verbally and in writing.+ Excellent organizational and logistical skills. Must demonstrate initiative and resourcefulness. Ability to work independently with minimal supervision.+ Detail oriented with a high degree of accuracy.+ Possession of a valid driver’s license or driving privilege card, or ability to obtain within 30 days of hire.Preferred Qualifications:+ Master’s degree in Business Administration, Marketing, Communications, Public Policy, or related field.+ Demonstrated experience and established working relationships with Salt Lake City area media.+ Knowledge of public sector operations.Working Conditions:+ Light physical activity, generally comfortable working conditions. Some exposure to heat, cold, dust, out of doors, etc. Frequent driving of an automobile.+ Frequent stress as a result of human behavior, time constraints, and/or multiple demands and priorities.+ Odd hours of work, including evenings and weekends. May be required to travel nationally.The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.Offers of employment are contingent on successful completion of a criminal background check in accordance with City policy and applicable law. Criminal offenses will be reviewed on a case-by-case basis and do not automatically disqualify a candidate from City employment.Position Type:Full-TimeDepartment:Community and NeighborhoodsFull Time/Part Time:Full timeScheduled Hours:40Need help applying? Please call our Recruitment team at 801-535-6699 or email careers@slc.gov .BENEFITSFull-Time roles with Salt Lake City Corp are eligible for a generous, robust benefits package including:+ Health Insurance (95% of premium paid by city)+ HSA or Flex Account (HSA – City contributes $1,000 - $2,000 annually into account, no match required)+ Dental, Vision and Life Insurance+ City-paid retirement contributions toward a pension plan and/or 401(k)+ A robust Employee Assistance Plan (EAP)+ Up to $4,000 tuition reimbursement annually+ Discounted supplemental benefits like pet insurance and legal services+ Wellness clinic for employees and their familiesPaid Time Off+ 12 vacation days to start+ 12 paid holidays & 1 personal holiday+ Up to 80 hours of personal leave annually+ 6 weeks of paid parental leave to all new parents+ Additional time off credit possible for rehires or new hires coming from another public jurisdictionVETERAN EMPLOYER:Salt Lake City is proud to be a partner of the Utah Patriot Program, providing employment opportunities for Veterans, Military and spouses. We are also a proud National Service Partner.ABOUT SALT LAKE CITY CORPOur Salt Lake City family serves a population of over 200,000. As an Equal Opportunity Employer, the City is committed to providing resources, access, and opportunity to all and continue to recruit and retain talented people from all backgrounds. Our employees make a real difference with the work they do every day and are actively shaping our beautiful City's future.We aspire to shape a better community and workplace, and as such, we are committed to pay equity. We are proud to have achieved gender pay equity as a leader in the Utah community by creating a workplace where there is equal opportunity for all.The City is committed to the full inclusion of all qualified individuals. As part of this commitment, Salt Lake City will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at 801-535-7900.