Product Manager - Promotional Purchase Rate Offers_

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. For the past 210 years at Citi, we have demonstrated a drive to help clients move from ambition to achievement. Our company has been one of the foundational components of today’s modern financial infrastructure—this gives us a level of unmatched expertise in tackling the world’s most complex challenges and connecting across capabilities to enable lasting progress for our clients. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk-of-life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture of meritocracy, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.Citi’s U.S. Personal Banking business has a unique opportunity to leverage its consumer relationships, customer base, footprint, state of the art technology and leading consumer banking position to deliver customer value in a targeted and impactful way. To deliver on this mission, we are seeking to hire a Product Manager - Promotional Purchase Rate Offers to be part of the U.S. Unsecured Lending organization. With Promotional Purchase Rate Offers, customers are offered a promotional APR on new purchases, to drive increasing engagement with the Citi Credit Card.This product manager will report directly to the Head Of Balance Transfer and Rate Sales and will be responsible for enhancing the value proposition and features for Promotional Purchase Rate Offers in the U.S. across Citi Branded Cards for Existing Customers. This individual will be responsible for key Product Management activities related to Promotional Purchase Rate Offers including the implementation of the product strategy, segmentation, and new features and capabilities. This individual will also track and monitor product performance against targets.Key Responsibilities· Support the implementation of the Promotional Purchase Rate Offers strategy across Citi Branded Cards.· Enhance the value proposition by developing capabilities and solutions in close partnership with all U.S. consumer business product/portfolio teams.· Optimize returns and define the optimal approach to promotional balances.· Analyze new opportunities within Citi portfolios as well as with existing partners to further promote and optimize our offers through the lending continuum..· Partner with Marketing, Risk, and Analytics teams to implement segmentation, pricing and response models that optimize response & profitability· Drive cross-functional teams to execute on agreed priorities within established operating plans and timelines· Partner with Risk Management to implement tests aligned with risk appetite framework· Analyze product financial performance; make recommendations to improve profitability and returns.· Enhance the overall control environment and ensure appropriate governance of promotional purchase rate offers.Qualifications· 5+ years in unsecured lending, product development, product management, or similar role· Bachelor’s degree in Business, Marketing, or related field.· Strong analytical skills with the ability to find, analyze, and distill data into actionable insights.· Demonstrated ability to build internal relationships with broad set of stakeholders across the franchise in order to drive to common goals and outcomes.· Able to embrace innovation and change, and to transform and materially change the business trajectory.· Execution and results oriented with a desire to drive change and continuous improvement.· Strong communication skills, ability to influence and partner in a matrix and cross-functional organization.· Strategic, analytical, and systematic thinker who consistently challenges the status quo and constructively challenges the team to drive change and continuous improvement.· Enthusiasm for exceptional digital products & services, and a customer first focus with an empathetic and genuine understanding of customer needs.· Demonstrates problem-solving skills and ability to respond quickly and creatively to complex issues.· Proficient in Microsoft Office suite of applications**Job Family Group:**Consumer Sales**Job Family:**Consumer Product Sales**Time Type:**Full time**Primary Location:**New York New York United States**Primary Location Full Time Salary Range:**$142,320.00 - $213,480.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.**Anticipated Posting Close Date:**Jul 29, 2024Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (itigroup.com/citi/accessibility/application-accessibility.htm)** .View the "EEO is the Law (ol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (ol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .View the EEO Policy Statement (om/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) .View the Pay Transparency Posting (ol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)Citi is an equal opportunity and affirmative action employer.Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.