Lockbox Operations Communication Consultant - Lead Business Execution Consultant

**About this role:**Wells Fargo is seeking a Communication Consultant for the Lockbox Operations team as part of Global Operations Shared Services organization within the Chief Operating Office (COO). Learn more about our career areas and business divisions at wellsfargojobs.com.**In this role, you will:**+ Act as the central communications point of contact and lead employee recognition efforts for Lockbox Operations consisting of1300 employees across 8 domestic and 3 global locations+ Collaborate across Payment Operations and Shared Services Operations functions, with accountability that includes connecting with internal partners and key stakeholders, enhancing employee engagement, develop communications model and alignment to help build corporate reputation+ Act as the communication partner for a global operations team to ensure alignment with the communications model and strategy, quality and effectiveness of communications, adherence and documentation of approvals, and the appropriate use of communication channels+ Design PowerPoint presentations and deliver key information, data, and recommendations to stakeholders. Provide clear, visually appealing content and engage messaging with facts+ Advise senior managers on communications strategy to propel business priorities and employee engagement, including Diversity, Equity, and Inclusion initiatives+ Consult with the Operations Leads and collaborate with Business partners to identify, manage, and deliver content across the organization+ Drive end-to-end communication campaigns and tailor communication approach across various audiences including internal team, senior leaders, internal partners, and stakeholders+ Develop and drive employee engagement and recognition campaigns+ Manage and control the use of shared communication mailboxes and Teamworks portals (SharePoint Online)+ Support large team meetings including invitations, materials, leader talking points, and facilitation+ Prioritize and manage deliverables to meet service level agreements+ Perform assessments through research/fact finding and review/analysis of data+ Apply creative approaches to solving complex issues and develop appropriate solutions or recommendations+ Direct user groups to appropriate self-service solutions, provide training, and resolve questions**Required Qualifications:**+ 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education**Desired Qualifications:**+ 4+ years of communications experience including SharePoint Online, Outlook shared mailbox administration, and Jira Service Desk+ Experience applying Wells Fargo Style Guide and brand standards+ Ability to engage audiences and communicate with clarity and confidence+ Consult with all levels in the organization, credibly challenge, provide effective problem-solving, influence, be an innovative thinker, and a capable decision maker+ Strong executive presence with the ability to collaborate, develop and present senior management communications+ Experience exercising tact and good judgment dealing with confidential and highly sensitive information+ Experience hosting/facilitating in person and virtual presentations/meetings that result in consensus and commitment+ Experience handling a wide range of tasks though being exceedingly well organized and flexible+ Ability to anticipate the needs of the team as well as proactively and independently solve problems+ Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, resourcefulness, and adaptability are important+ Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic, fast-paced, rapidly changing, and complex environment+ Excellent verbal, written, and interpersonal communication skills+ Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills**Job Expectations:**+ Ability to work on-site at one of the work locations**Location:**+ 1525 W. WT Harris Blvd Charlotte, NCRequired location(s) listed above. Relocation assistance is not available for this position.**Posting End Date:**23 Aug 2024***Job posting may come down early due to volume of applicants.****We Value Diversity**At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.**Applicants with Disabilities**To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .**Drug and Alcohol Policy**Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.**Wells Fargo Recruitment and Hiring Requirements:**a. Third-Party recordings are prohibited unless authorized by Wells Fargo.b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.**Company:** WELLS FARGO BANK**Req Number:** R-386961**Updated:** Tue Aug 20 04:13:46 UTC 2024**Location:** CHARLOTTE,North Carolina