Louisiana Department of State Civil Service
COMMUNICATIONS OFFICER 1-3_
Louisiana Department of State Civil Service, Baton Rouge, Louisiana, United States, 70806
COMMUNICATIONS OFFICER 1-3Print (overnmentjobs.com/careers/louisiana/jobs/newprint/4625259)ApplyCOMMUNICATIONS OFFICER 1-3Salary$2,784.00 - $5,009.00 MonthlyLocationBaton Rouge, LAJob TypeClassifiedJob NumberFOR-50679715-8.19.24-CHDepartmentDAF-Agriculture and ForestryOpening Date08/19/2024Closing Date9/2/2024 11:59 PM Central+ Description+ Benefits+ QuestionsSupplemental InformationJob# FOR-50679715-8.19.24-CHThe Louisiana Department of Agriculture and Forestry is an Equal Opportunity Employer and State as a Model Employer (SAME) to promote diversity and inclusion in the workplace.This position (#50679715 & 50679716) are located in the Office of Forestry.This position is a temporary Job Appointment expected to last up to 4 years.This position is domiciled in East Baton Rouge Parish.Selected Preferred Competencies:+ Accepting Direction:The ability to accept and follow directions from those higher in the chain of command.+ Adapting to Change:The ability to adjust plans, expectations, and behaviors in response to change.+ Communicating Effectively:The ability to relay information correctly and appropriately to connect people and ideas.+ Demonstrating Initiative: The ability to assess information and take action independently to help the organization achieve its goals.+ Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.+ Exhibiting Social Awareness:The ability to identify and adapt your actions based on the situation and the personality, behavior, and emotions of others.+ Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.+ Making Accurate Judgments:The ability to form an opinion objectively and decisively based on relevant information and in accordance with established standards.+ Managing from a Distance: The ability to manage others in telework status and/or across multiple locations.+ Navigating Organizations: The ability to identify what an organization values and how decisions are made to accomplish strategic goals.No Civil Service test score is required in order to be considered for this vacancy.This position participates in a Career Progression Group (CPG) and may be filled as a COMMUNICATIONS OFFICER 1, 2, or 3. The level at which the vacancy is filled will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities.Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.Resumes will not be accepted in lieu of completing the work experience sections of the application.This agency participates in the E-Verify system for verification of citizenship and employment authorization.All candidates for hire must undergo drug screening.For further information about this vacancy contact:Cody HulbertHR SpecialistLouisiana Department of Agriculture & Forestry5825 Florida Blvd., Suite 1001Baton Rouge, LA 70806Chulbert@ldaf.state.la.usThe Louisiana Department of Agriculture and Forestry strictly prohibits workplace harassment and discrimination on the on the basis of race, color, gender, sex, pregnancy, age, disability, religion, national origin, military service, sickle cell trait, protected genetic information or other non-merit factor. LDAF also strictly prohibits employment decisions based upon or influenced by such factors.Minimum QualificationsMINIMUM QUALIFICATIONS:Six months of experience in transmitting and receiving message by radio or clerical work.SUBSTITUTIONS:Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience.College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.NECESSARY SPECIAL REQUIREMENTS:All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.NOTE:Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.NOTE:Any college hours or degree must be from an accredited college or university.Job ConceptsFUNCTION OF WORK:To receive and respond to requests from enforcement officers/agents through telecommunication equipment. Acts as the point of contact with the general public for emergency situations, accidents, complaints, etc.LEVEL OF WORK:Entry.SUPERVISION RECEIVED:Direct from a Communications Officer Supervisor or higher-level personnel.SUPERVISION EXERCISED:None.LOCATION OF WORK:Statewide.JOB DISTINCTIONS:Differs from Communications Officer 2 by the absence of experienced-level duties.Examples of WorkThis position is located in the Office of Forestry within the Louisiana Department of Agriculture & Forestry. The Communications Officer manages and assists Forestry Dispatch in the completion of day-to-day activities. The Forestry Dispatch offers support to the six districts within Forestry. Supervision for this position is received from the Assistant Commissioner of Forestry.50%Maintains all standards set by Office of Forestry. Participates in monitoring the location and status of field personnel by radio on a regular basis and dispatching additional personnel to assist with handling certain situations, as needed. Receives, analyzes, prioritizes and initiates response to incidents that require immediate attention. Maintains and operates a Computer Aided Dispatch (CAD) system. Maintains the integrity of the radio system database. Monitors and coordinates the usage of a statewide radio system and utilizes all options and capabilities available in a central communications console. Maintains and updates information regarding fires in district areas daily; ensures that this information is forwarded to the proper personnel. Assists the public by researching, locating, printing and providing fire reports when requested.30% Participates in receiving fire information by telephone and two-way radio, and transmitting messages based on this information to the appropriate personnel; participates in the receipt and transmittal of wildland fire information and handles communication requests from key personnel. Participates in the maintenance and operation of radio, telephone, communication logs, computer and any other pertinent data. Ensures that proper procedures are followed in routine and emergency operations. Performs routine check on communications equipment including capabilities and options available in central communications radio consoles remain functional. Provides technical advice on personal computer-based operations and the operations of the radio system. Proves technical assistance to local, state and federal agencies in proper utilization of the equipment. Maintains records entered in the system by users. Maintains and updates monthly reports as needed.15%Monitors state and national participation to ensure compliance with policies and operational procedures. Participates in the mandatory training program as a Communications Training Officer (CTO) to train newly hired communication officers. Writes a variety of reports.5%Possesses technical knowledge of personal computer-based operations and operational design of a radio system. Completes proper paperwork to add, delete, and change radios. Compiles data for stats and forwards information to proper authorities. Contacts the proper personnel to disable/enable radios to maintain the security of the radio system. May operate Forestry’s system at potentially life-threatening disasters sites. May be required to be on 24-hour stand-by, with limited response time, during high alert incidents or natural disasters. Notifies key personnel to ensure public safety in potentially life-threatening situations. Enters and modifies and computerized records as directed by supervisor. Ensures that the proper paperwork is filled out prior to transactions being completed; is tested and recertified every two years for user access into necessary databases. Other duties may be assigned.Functional Requirements:+ Moderate light lifting, 30 pounds with occasional lifting of up to 50 pounds+ Reaching above shoulders+ Prolonged sitting at workstation+ Occasional bending and/or kneelingLouisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:Insurance Coverage More information can be found at roupbenefits.org/Parental Leave– Up to six weeks paid parental leaveMore information can be found ativilservice.louisiana.gov/Parental-Leave/Default.aspxHolidays and Leave – State employees receive the following paid holidays each year:+ New Year's Day+ Martin Luther King, Jr. Day,+ Mardi Gras,+ Good Friday,+ Memorial Day,+ Independence Day,+ Labor Day,+ Veteran's Day,+ Thanksgiving Day and Christmas Day.Additional holidays may be proclaimed by the GovernorState employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (rg/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system+ Teacher's Retirement System of Louisiana (www.trsl.org),+ Louisiana School Employees Retirement System (www.lsers.net), among others01To ensure compliance with the LDAF Nepotism Policy, do you have any immediate family members or relatives who are currently employed with the LDAF? Immediate family member is defined as children (blood, step, adopted), spouse, brother, sister, father, mother, sister-in-law, brother-in-law, daughter-in-law, son-in-law, mother-in-law and father-in-law. Relative includes immediate family members previously defined and also includes grandfather, grandmother, grandson, granddaughter, uncle, aunt niece and nephew.+ Yes+ No02If you answered "yes" to the above question, please list the name of your immediate family member and/or relatives currently employed by the LDAF. If you answered "no" to the above question, enter N/A.03Are you currently a classified employee of Louisiana Department of Agriculture & Forestry serving with permanent status?+ Yes+ No04Do you have a valid Louisiana driver's license?+ Yes+ No05The incumbent of this position may drive a state-owned vehicle during working hours. Office of Risk Management prohibits drivers with three or more moving violations in a one-year period from operating a state-owned vehicle. Based on this information, will you be able to operate a state-owned vehicle?+ Yes+ No06Rate your ability to accept direction based on our definition: The ability to accept and follow directions from those higher in the chain of command.+ I have no experience and/or am uncomfortable accepting direction+ I have limited experience or require assistance to accept direction+ I can accept direction+ I can accept directions and help others improve their ability to accept direction07Explain your rating by providing specific and relevant examples in the box below.08Rate your ability to communicate effectively based on our definition: The ability to relay information correctly and appropriately to connect people and ideas.+ I have no experience and/or am uncomfortable communicating effectively+ I have limited experience or require assistance to communicate effectively+ I can communicate effectively+ I can communicate effectively and help others improve their communication09Explain your rating by providing specific and relevant examples in the box below.10Rate your ability to demonstrate initiative based on our definition: The ability to assess information and take action independently to help the organization achieve its goals.+ I have no experience and/or am uncomfortable demonstrating initiative+ I have limited experience or require assistance to demonstrate initiative+ I can demonstrate initiative+ I can and help others improve their ability to demonstrate initiative11Explain your rating by providing specific and relevant examples in the box below.12Rate your ability to display professionalism based on our definition: The ability to recognize how your actions impact the perceptions of both you and your organization.+ I have no experience and/or am uncomfortable displaying professionalism+ I have limited experience or require assistance to display professionalism+ I can display professionalism+ I can display professionalism and help others improve their ability to display professionalism13Explain your rating by providing specific and relevant examples in the box below.14Rate your ability to exhibit social awareness based on our definition: The ability to identify and adapt your actions based on the situation and the personality, behavior, and emotions of others.+ I have no experience and/or am uncomfortable exhibiting social awareness+ I have limited experience or require assistance to exhibiting social awareness+ I can exhibit social awareness+ I can exhibit social awareness and help others improve their ability to exhibit social awareness15Explain your rating by providing specific and relevant examples in the box below.16Have you ever been on probation or sentenced to jail/prison as a result of a felony conviction or guilty plea to a felony charge?+ Yes+ No17If 'YES', give the law enforcement authority (city police, sheriff, FBI, etc), the offense, place and disposition of case. If 'NO', enter N/A.Required QuestionAgencyState of LouisianaAddressFor agency contact information, please refer tothe supplemental information above.Louisiana State Civil Service, Louisiana, 70802Phone(866) 783-5462Websiteovernmentjobs.com/louisiana/default.cfmApplyPlease verify your email addressVerify Email