Specialist, Foods Communications_

JOB SUMMARY:Responsible for the execution of division internal communications, including gathering, organizing, and distributing pertinent information and materials within Food & Beverage. Coordinates with executive leadership to understand communication strategies and collaborates with appropriate partners to develop and implement communication programs. Obtains information, creates, and disseminates content across various channels with the goal of identifying efficiencies and maximizing effectiveness to streamline communication to all Team Members within or impacted by Food & Beverage Operations.MAJOR RESPONSIBILITIES:+ Under the guidance of senior leadership, this role is responsible for communication of operational updates and changes across the Food & Beverage division, including content development across various forms of media. Identifies gaps and acts on opportunities to streamline processes and communication. Conveys department and division business priorities in alignment with our company culture and corresponds across multiple channels including newsletters, spot talks, and in-person meetings. Identifies and manages communications tools and programs to provide maximum exposure from the frontline Team Member level to all levels of Leadership.+ Maintains ongoing relationships with key stakeholders including leaders and frontline Team Members to foster open communication, productivity, trust, integrity, and functional business expertise. Receives and responds to Team Member general inquiries via email to ensure consistent and timely information is relayed. Maintains information boards and other communication tools across the division. Creates standard layout and provides materials and templates for posting as directed by Foods leadership. Ensures all postings meet internal standards and are approved prior to placement.+ Supports Food & Beverage Operations in various projects including, crafting talking points, creating agendas, creating presentations for leadership meetings, compiling reports and summaries for ease of review, and writing department communication regarding important policy changes, announcements, and updates. Performs quality assurance on data inputted and disseminates data to the appropriate parties.+ Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.+ Performs other duties as assigned.EDUCATION:+ High school degree or GED required.+ Bachelor’s degree in Communication or Public Relations, or equivalent experience preferred.EXPERIENCE:+ 3+ years in Operations or Theme Park industry.+ 1+ year writing and content creation, experience using Adobe Creative Cloud Suite preferred; or equivalent combination of education and experience.ADDITIONAL INFORMATION:+ Must have exceptional communication and listening skills in terms of being able to understand the business to help craft effective messaging and ability to determine value-added content.+ To perform this job successfully, an individual must be detail-oriented, have strong written and verbal communication skills, knowledge of Adobe Creative Cloud Suite, and be proficient in Microsoft Office suite.Your talent, skills and experience will be rewarded with a competitive compensation package.Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.Universal Orlando Resort. Here you can.Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved. EOE