Colorado State University
User Experience (UX) Professional
Colorado State University, Fort Collins, Colorado, us, 80523
Posting Detail Information
Working TitleUser Experience (UX) Professional
Position LocationFort Collins, CO
Work LocationPosition qualifies for hybrid/in-office work
Research Professional PositionNo
Posting Number202401408AP
Position TypeAdmin Professional/ Research Professional
Classification TitleProf/Indiv Contrib II
Number of Vacancies
Work Hours/Week40
Proposed Annual Salary Range$76,500 - $86,000
Employee Benefits
Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment todiversity, equity and inclusion (https://inclusiveexcellence.colostate.edu/about/) , and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.
Review our detailed benefits information here. (https://hr.colostate.edu/wp-content/uploads/sites/25/2021/01/benefits-summary-afap.pdf)
Explore the additional perks of working at CSU here.
For the total value of CSU benefits in addition to wages, use our compensation calculator (https://hr.colostate.edu/total-compensation-calculator/) .
Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in (https://hr.colostate.edu/prospective-employees/our-community/) !
Desired Start Date
Position End Date (if temporary)
To ensure full consideration, applications must be received by 11:59pm (MT) on08/26/2024
Description of Work Unit
The Colorado State University Libraries is the heart of learning and research on campus, connecting curious minds to vital information and knowledge. The library system includes a primary library, Morgan Library, and a branch library in CSU’s Veterinary Teaching Hospital. The Libraries’ mission is to curate inclusive collections and provide equitable access to materials and services critical to student success, research brilliance and community engagement. The Libraries employs approximately 80 faculty and staff and 100 student employees who collaborate to meet the informational needs of users in the Libraries’ physical and digital spaces.
The CSU Libraries is committed to diversity, equity, inclusion and social justice. As part of a land grant university built on indigenous lands, we are mindful of our history and recognize that equity and social justice work requires intention, persistence, and humility. We believe that improving equity and enacting social justice—among our staff, in our services, in our spaces, and in our communities—is a guiding star toward a better future.
The Library Technology Services team plays an important part in achieving the strategic goals and priorities of CSU Libraries (https://lib.colostate.edu/about/strategic-plan/) by administering, developing, and supporting library applications and technologies. Working collaboratively with colleagues across the library, the university and the profession, we strive to create user centered systems that enhance discovery and preservation of knowledge resources and services.
Position Summary
The User Experience (UX) Professional will be instrumental in ensuring a seamless and empowering online user experience for staff and users by eliminating barriers to managing, discovering, and using library resources and services. The person in this position will be responsible for creating a deep understanding of Libraries’ online user behavior with UX assessment methods and analysis. They will actively work with the Library Technology Services team and library staff to apply their findings and implement solutions across a wide variety of online applications and discovery methods. CSU Libraries supports flexible work options for this role including in-person, hybrid or fully remote with expected on-site visits up to 3 times a year.
Required Job Qualifications
Bachelor’s degree
Demonstrated experience applying user-centered design principles or design thinking practices to websites or applications
Current knowledge of user experience testing methods
Understanding of the principles of diversity, equity, inclusion, and social justice
The successful candidate must be legally authorized to work in the United States by the time of hire. CSU Libraries will not provide visa sponsorship for this position.
Preferred Job Qualifications
Ability to collaborate with stakeholders, manage relationships, and influence change
Two years of professional experience doing related work such as product management or UX testing and design
Knowledge of web accessibility standards and best practices
Experience communicating results, recommendations and best practices
Knowledge of front-end web development
Diversity Statement
Personal or professional commitment to diversity and inclusion as demonstrated by persistent effort, active planning, allocation of resources and/or accountability for diversity and inclusion outcomes.
Essential Duties
Job Duty CategoryUser Experience (UX) Design and Implementation
Duty/Responsibility
Use UX design methods to remove barriers and enable discovery of the Libraries’ knowledge resources including electronic resources, digital collections, electronic resources, data and services
Advocate for user needs and make improvements to the Libraries’ online user experience
Collaborate with developers and other administrators to determine feasibility and best approach for changes
Develop an understanding of systems and complete administration, front end development and troubleshooting of issues
Incorporate accessibility standards into design
Percentage Of Time40
Job Duty CategoryOnline User Experience (UX) Research and Analysis
Duty/Responsibility
Conduct UX research and assessment to generate evidence for effective change
Plan and facilitate usability tests, focus groups and contextual interviews with library groups, users and stakeholders and communicate results
Use existing data sources and analytics to observe and analyze usage patterns, customer preferences, and emerging trends in library technologies and webpages
Summarize and synthesize analysis into concrete recommendations for improvements and innovations in applications
Work in partnership with team and colleagues to translate findings into a seamless experience across Libraries systems
Keep up with existing systems and new developments in the field that can contribute to continuous improvement of discovery and access of library resources
Use data responsibly by adhering best practices, guidelines and university policy
Percentage Of Time30
Job Duty CategoryProduct Management and Consultation
Duty/Responsibility
Collaborate with library staff and provide consultation, training, and support on best practices in UX design, accessibility, and usage of web analytics
Facilitate web governance group of content owners to guide user centered and accessible content and design
Work with web team to address requests and guide development
Use project management techniques and act as product owner of library applications
Work with library colleagues to diagnose and determine solutions to user experience issues or problems
Percentage Of Time20
Job Duty CategoryProfessional Development and Service
Duty/Responsibility
Engage in professional development that incorporates goals, career paths and competency areas
Attend conferences, seminars and workshops to ensure continued professional development
Participate on campus committees, councils and user groups to increase campus-level knowledge and awareness, when appropriate to departmental needs
Participate in local, state, and national activities for relevant professional associations
Reflecting departmental and institutional values, participate in diversity initiatives to advance the Department’s commitment to diversity and inclusion.
Percentage Of Time10
Application Details
Special Instructions to Applicants
To apply, please upload the following documents:
Cover letter which addresses the required and preferred job qualifications,
Resume or CV
In alignment with the CSU principles of community (https://diversity.colostate.edu/resources/principles-of-community/), all candidates are required to submit a 3-5 sentences personal statement on their contributions to diversity and inclusion, regardless of personal characteristics. The purpose of the statement is to identify candidates who have the professional skills, experience, and/or willingness to engage in activities that will advance institutional diversity and equity goals.
At Colorado State University, diversity, equity, and inclusion are more than words – they are a call to action. The CSU Libraries supports this vision with a commitment to boosting equitable access to knowledge by eliminating barriers to discovery. We seek candidates from a rich diversity of lived experiences who are excited to work with users in an inclusive university community that welcomes and affirms the diversity of people, identities, perspectives, and ideas. Applicants are encouraged to think broadly about and communicate how their skills and experiences transfer to the qualifications in ways that may not be obvious. We strongly encourage those who will further advance the Libraries’ commitment to fostering a diverse and inclusive community. We welcome applicants with a range of experiences, including those new to the profession.
CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.
References will not be contacted without prior notification to candidates. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.
The successful candidate must be legally authorized to work in the United States by the time of hire. CSU Libraries will not provide visa sponsorship for this position.
Conditions of EmploymentPre-employment Criminal Background Check (required for new hires)
Search ContactAlyssa Baechle, library human resources@colostate.edu
EEO Statement
Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. TheOffice of Equal Opportunity (https://oeo.colostate.edu/) is located in 101 Student Services.
The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715,titleix@colostate.edu.
The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836,oeo@colostate.edu.
The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836,oeo@colostate.edu.
Any person may report sex discrimination under Title IX to theOffice of Civil Rights, Department of Education (https://www2.ed.gov/about/offices/list/ocr/docs/howto.html) .
Background Check Policy Statement
Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.
References Requested
References Requested
Minimum Requested3
Maximum Requested3
Supplemental Questions
Required fields are indicated with an asterisk (*).
The successful candidate must be legally authorized to work in the United States by the time of hire. CSU Libraries will not provide visa sponsorship for this position. Will you be legally authorized to work in the United States by the time of hire?
Yes
No
Applicant Documents Required Documents
Cover Letter
Resume or CV
Statement of Commitment to Diversity and Inclusion
Optional Documents
Working TitleUser Experience (UX) Professional
Position LocationFort Collins, CO
Work LocationPosition qualifies for hybrid/in-office work
Research Professional PositionNo
Posting Number202401408AP
Position TypeAdmin Professional/ Research Professional
Classification TitleProf/Indiv Contrib II
Number of Vacancies
Work Hours/Week40
Proposed Annual Salary Range$76,500 - $86,000
Employee Benefits
Colorado State University is not just a workplace; it’s a thriving community that’s transforming lives and improving the human condition through world-class teaching, research, and service. With a robust benefits package, collaborative atmosphere, commitment todiversity, equity and inclusion (https://inclusiveexcellence.colostate.edu/about/) , and focus on work-life balance, CSU is where you can thrive, grow, and make a lasting impact.
Review our detailed benefits information here. (https://hr.colostate.edu/wp-content/uploads/sites/25/2021/01/benefits-summary-afap.pdf)
Explore the additional perks of working at CSU here.
For the total value of CSU benefits in addition to wages, use our compensation calculator (https://hr.colostate.edu/total-compensation-calculator/) .
Lastly, click here for more information about why Fort Collins is consistently ranked in the top cities to live in (https://hr.colostate.edu/prospective-employees/our-community/) !
Desired Start Date
Position End Date (if temporary)
To ensure full consideration, applications must be received by 11:59pm (MT) on08/26/2024
Description of Work Unit
The Colorado State University Libraries is the heart of learning and research on campus, connecting curious minds to vital information and knowledge. The library system includes a primary library, Morgan Library, and a branch library in CSU’s Veterinary Teaching Hospital. The Libraries’ mission is to curate inclusive collections and provide equitable access to materials and services critical to student success, research brilliance and community engagement. The Libraries employs approximately 80 faculty and staff and 100 student employees who collaborate to meet the informational needs of users in the Libraries’ physical and digital spaces.
The CSU Libraries is committed to diversity, equity, inclusion and social justice. As part of a land grant university built on indigenous lands, we are mindful of our history and recognize that equity and social justice work requires intention, persistence, and humility. We believe that improving equity and enacting social justice—among our staff, in our services, in our spaces, and in our communities—is a guiding star toward a better future.
The Library Technology Services team plays an important part in achieving the strategic goals and priorities of CSU Libraries (https://lib.colostate.edu/about/strategic-plan/) by administering, developing, and supporting library applications and technologies. Working collaboratively with colleagues across the library, the university and the profession, we strive to create user centered systems that enhance discovery and preservation of knowledge resources and services.
Position Summary
The User Experience (UX) Professional will be instrumental in ensuring a seamless and empowering online user experience for staff and users by eliminating barriers to managing, discovering, and using library resources and services. The person in this position will be responsible for creating a deep understanding of Libraries’ online user behavior with UX assessment methods and analysis. They will actively work with the Library Technology Services team and library staff to apply their findings and implement solutions across a wide variety of online applications and discovery methods. CSU Libraries supports flexible work options for this role including in-person, hybrid or fully remote with expected on-site visits up to 3 times a year.
Required Job Qualifications
Bachelor’s degree
Demonstrated experience applying user-centered design principles or design thinking practices to websites or applications
Current knowledge of user experience testing methods
Understanding of the principles of diversity, equity, inclusion, and social justice
The successful candidate must be legally authorized to work in the United States by the time of hire. CSU Libraries will not provide visa sponsorship for this position.
Preferred Job Qualifications
Ability to collaborate with stakeholders, manage relationships, and influence change
Two years of professional experience doing related work such as product management or UX testing and design
Knowledge of web accessibility standards and best practices
Experience communicating results, recommendations and best practices
Knowledge of front-end web development
Diversity Statement
Personal or professional commitment to diversity and inclusion as demonstrated by persistent effort, active planning, allocation of resources and/or accountability for diversity and inclusion outcomes.
Essential Duties
Job Duty CategoryUser Experience (UX) Design and Implementation
Duty/Responsibility
Use UX design methods to remove barriers and enable discovery of the Libraries’ knowledge resources including electronic resources, digital collections, electronic resources, data and services
Advocate for user needs and make improvements to the Libraries’ online user experience
Collaborate with developers and other administrators to determine feasibility and best approach for changes
Develop an understanding of systems and complete administration, front end development and troubleshooting of issues
Incorporate accessibility standards into design
Percentage Of Time40
Job Duty CategoryOnline User Experience (UX) Research and Analysis
Duty/Responsibility
Conduct UX research and assessment to generate evidence for effective change
Plan and facilitate usability tests, focus groups and contextual interviews with library groups, users and stakeholders and communicate results
Use existing data sources and analytics to observe and analyze usage patterns, customer preferences, and emerging trends in library technologies and webpages
Summarize and synthesize analysis into concrete recommendations for improvements and innovations in applications
Work in partnership with team and colleagues to translate findings into a seamless experience across Libraries systems
Keep up with existing systems and new developments in the field that can contribute to continuous improvement of discovery and access of library resources
Use data responsibly by adhering best practices, guidelines and university policy
Percentage Of Time30
Job Duty CategoryProduct Management and Consultation
Duty/Responsibility
Collaborate with library staff and provide consultation, training, and support on best practices in UX design, accessibility, and usage of web analytics
Facilitate web governance group of content owners to guide user centered and accessible content and design
Work with web team to address requests and guide development
Use project management techniques and act as product owner of library applications
Work with library colleagues to diagnose and determine solutions to user experience issues or problems
Percentage Of Time20
Job Duty CategoryProfessional Development and Service
Duty/Responsibility
Engage in professional development that incorporates goals, career paths and competency areas
Attend conferences, seminars and workshops to ensure continued professional development
Participate on campus committees, councils and user groups to increase campus-level knowledge and awareness, when appropriate to departmental needs
Participate in local, state, and national activities for relevant professional associations
Reflecting departmental and institutional values, participate in diversity initiatives to advance the Department’s commitment to diversity and inclusion.
Percentage Of Time10
Application Details
Special Instructions to Applicants
To apply, please upload the following documents:
Cover letter which addresses the required and preferred job qualifications,
Resume or CV
In alignment with the CSU principles of community (https://diversity.colostate.edu/resources/principles-of-community/), all candidates are required to submit a 3-5 sentences personal statement on their contributions to diversity and inclusion, regardless of personal characteristics. The purpose of the statement is to identify candidates who have the professional skills, experience, and/or willingness to engage in activities that will advance institutional diversity and equity goals.
At Colorado State University, diversity, equity, and inclusion are more than words – they are a call to action. The CSU Libraries supports this vision with a commitment to boosting equitable access to knowledge by eliminating barriers to discovery. We seek candidates from a rich diversity of lived experiences who are excited to work with users in an inclusive university community that welcomes and affirms the diversity of people, identities, perspectives, and ideas. Applicants are encouraged to think broadly about and communicate how their skills and experiences transfer to the qualifications in ways that may not be obvious. We strongly encourage those who will further advance the Libraries’ commitment to fostering a diverse and inclusive community. We welcome applicants with a range of experiences, including those new to the profession.
CSU is committed to full inclusion of qualified individuals. If you are needing assistance or accommodations with the search process, please reach out to the listed search contact.
References will not be contacted without prior notification to candidates. Please note, applicants may redact information from their application materials that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.
The successful candidate must be legally authorized to work in the United States by the time of hire. CSU Libraries will not provide visa sponsorship for this position.
Conditions of EmploymentPre-employment Criminal Background Check (required for new hires)
Search ContactAlyssa Baechle, library human resources@colostate.edu
EEO Statement
Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. TheOffice of Equal Opportunity (https://oeo.colostate.edu/) is located in 101 Student Services.
The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715,titleix@colostate.edu.
The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836,oeo@colostate.edu.
The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836,oeo@colostate.edu.
Any person may report sex discrimination under Title IX to theOffice of Civil Rights, Department of Education (https://www2.ed.gov/about/offices/list/ocr/docs/howto.html) .
Background Check Policy Statement
Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.
References Requested
References Requested
Minimum Requested3
Maximum Requested3
Supplemental Questions
Required fields are indicated with an asterisk (*).
The successful candidate must be legally authorized to work in the United States by the time of hire. CSU Libraries will not provide visa sponsorship for this position. Will you be legally authorized to work in the United States by the time of hire?
Yes
No
Applicant Documents Required Documents
Cover Letter
Resume or CV
Statement of Commitment to Diversity and Inclusion
Optional Documents