Cardinal Health
Manager, Communications Business Partner
Cardinal Health, Fairmont, West Virginia, United States, 26554
Position Summary
Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.The Manager, Communications Business Partner defines and executes communication and public relations strategies in support of the company's business objectives, image, and reputation for both internal and external stakeholders. This function builds relationships with external stakeholders, including media and community organizations, and designs meetings and communications to leverage these relationships and promote the company.ResponsibilitiesGeneralGuide leaders on effective communication methods and provide genuine, meaningful feedback.Collaborate with leaders, staff, and external partners to develop and implement strategic external and internal communication plans that reflect the company's mission, values, brand, and priorities all while mitigating risk.Seek and maintain a comprehensive understanding of the segment/business/function/services and solutions.Collaborate with communications partners within Enterprise Communication to follow consistent communications processes, protocols, and reporting standards.Develop and maintain effective working relationships with marketing, corporate communications, and business teams, as well as outside agencies and consultants that support Communications and the business.Develop process and protocols for existing and new initiatives and programs.External CommunicationsDevelop PR and thought leadership plans for the programs and solutions supporting Specialty Physician Practices (specifically rheumatology, multi-specialty infusion, retina, and nephrology).Execute and manage PR and thought leadership tactics, including media outreach and engagement and oversight of external PR agencies.Create communication deliverables such as scripts, news releases, pitch letters, talking points, thought leadership articles, social media posts, etc.Collaborate with Marketing on joint initiatives such as product launches, annual customer meetings, and content marketing initiatives.Act as a leader on business-specific issues and contribute to the company's crisis communication and business continuity plans, including customer communications and stakeholder engagement.Provide executive communications support, including support for external presentations, messaging or script development, and presentation coaching.Track and measure external activities.Social MediaCreate and manage social content calendar, coordinating social initiatives with the enterprise social media team.Develop and curate social content using both internal and external sources.Work with Creative Services to develop visual assets for social posts.Manage social engagements with followers and other external audiences.Manage social media measurement and reporting.Internal CommunicationsCreate and coordinate internal announcements for the Health Systems and Specialty Physician Practices and Strategic Accounts teams.Create and manage content for internal channels (Intranet, Viva Engage, internal newsletter, etc.)Curate feature stories for the internal newsletter.Develop content and provide support with key internal meetings, town hall meetings, leadership meetings, and National Sales Meetings.Support internal cultural initiatives.Develop internal content to support the roll-out of strategic business initiativesExecutive CommunicationsCounsel senior executives and other stakeholders on critical communication issues.Work with senior leadership to anticipate and respond to urgent issues.Create and coordinate executive messages for external and internal stakeholders.QualificationsBachelor's degree in a related field, or equivalent work experience, preferred.6+ years of experience in communications, public relations, or a related field, preferred.Communications project management experience, preferred.Previous healthcare communications experience, preferred.Exceptional oral and written communication skills.Applied knowledge in working with social media and digital communications.Knowledge of effective branding strategies and plans for implementation.Self-directed, action-oriented, forward-thinking, and innovative with high ethical standards.Strong analytical skills, good judgment, and a strong operational focus.Strong organizational and project management skills.Team player with the ability to work cross-functionally with peers and other business leaders.Demonstrated ability to lead change in the face of adversity; to challenge the status quo constructively.A 'roll-up-your-sleeves' mentality, requiring the person taking this position to be hands-on and create and execute deliverables as well as being a leader.Decisive individual who possesses a 'big picture' and enterprise-wide perspective.Ability to effectively manage a variety of complex issues that arise quickly and require immediate attention.Ability to manage and work effectively within specified budgets.Demonstrated ability to achieve results individually through initiative and work collaboratively with others.Strong curiosity, strategy skills, and ability to persuade.Ability and willingness to travel up to 15%.
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Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.The Manager, Communications Business Partner defines and executes communication and public relations strategies in support of the company's business objectives, image, and reputation for both internal and external stakeholders. This function builds relationships with external stakeholders, including media and community organizations, and designs meetings and communications to leverage these relationships and promote the company.ResponsibilitiesGeneralGuide leaders on effective communication methods and provide genuine, meaningful feedback.Collaborate with leaders, staff, and external partners to develop and implement strategic external and internal communication plans that reflect the company's mission, values, brand, and priorities all while mitigating risk.Seek and maintain a comprehensive understanding of the segment/business/function/services and solutions.Collaborate with communications partners within Enterprise Communication to follow consistent communications processes, protocols, and reporting standards.Develop and maintain effective working relationships with marketing, corporate communications, and business teams, as well as outside agencies and consultants that support Communications and the business.Develop process and protocols for existing and new initiatives and programs.External CommunicationsDevelop PR and thought leadership plans for the programs and solutions supporting Specialty Physician Practices (specifically rheumatology, multi-specialty infusion, retina, and nephrology).Execute and manage PR and thought leadership tactics, including media outreach and engagement and oversight of external PR agencies.Create communication deliverables such as scripts, news releases, pitch letters, talking points, thought leadership articles, social media posts, etc.Collaborate with Marketing on joint initiatives such as product launches, annual customer meetings, and content marketing initiatives.Act as a leader on business-specific issues and contribute to the company's crisis communication and business continuity plans, including customer communications and stakeholder engagement.Provide executive communications support, including support for external presentations, messaging or script development, and presentation coaching.Track and measure external activities.Social MediaCreate and manage social content calendar, coordinating social initiatives with the enterprise social media team.Develop and curate social content using both internal and external sources.Work with Creative Services to develop visual assets for social posts.Manage social engagements with followers and other external audiences.Manage social media measurement and reporting.Internal CommunicationsCreate and coordinate internal announcements for the Health Systems and Specialty Physician Practices and Strategic Accounts teams.Create and manage content for internal channels (Intranet, Viva Engage, internal newsletter, etc.)Curate feature stories for the internal newsletter.Develop content and provide support with key internal meetings, town hall meetings, leadership meetings, and National Sales Meetings.Support internal cultural initiatives.Develop internal content to support the roll-out of strategic business initiativesExecutive CommunicationsCounsel senior executives and other stakeholders on critical communication issues.Work with senior leadership to anticipate and respond to urgent issues.Create and coordinate executive messages for external and internal stakeholders.QualificationsBachelor's degree in a related field, or equivalent work experience, preferred.6+ years of experience in communications, public relations, or a related field, preferred.Communications project management experience, preferred.Previous healthcare communications experience, preferred.Exceptional oral and written communication skills.Applied knowledge in working with social media and digital communications.Knowledge of effective branding strategies and plans for implementation.Self-directed, action-oriented, forward-thinking, and innovative with high ethical standards.Strong analytical skills, good judgment, and a strong operational focus.Strong organizational and project management skills.Team player with the ability to work cross-functionally with peers and other business leaders.Demonstrated ability to lead change in the face of adversity; to challenge the status quo constructively.A 'roll-up-your-sleeves' mentality, requiring the person taking this position to be hands-on and create and execute deliverables as well as being a leader.Decisive individual who possesses a 'big picture' and enterprise-wide perspective.Ability to effectively manage a variety of complex issues that arise quickly and require immediate attention.Ability to manage and work effectively within specified budgets.Demonstrated ability to achieve results individually through initiative and work collaboratively with others.Strong curiosity, strategy skills, and ability to persuade.Ability and willingness to travel up to 15%.
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