Nordstrom
Designer Dedicated Salesperson - Max Mara Women's Ready to Wear - Tysons Corner
Nordstrom, Mc Lean, Virginia, us, 22107
Job Description
The ideal DSA (Designated Selling Associate) Salesperson is a leader in customer service, product knowledge education, merchandising, selling, and growing both their customer base and business. DSAs drive volume for Nordstrom while championing the brand they represent. The customer’s satisfaction and loyalty are top of mind. They deliver on sales targets by knowing brand performance, cultivate relationships with both existing and new customers, and educate peers on brand trends, product knowledge, and style.
Please make sure you read the following details carefully before making any applications.A day in the life…Set and achieve daily targets aligned to sales plans or sell thru goalsProvide honest and confident feedback to customers about style, fit, features and benefits, and recommend additional or alternate items based on product expertise and customer needsSeek fashion and product education from their brand representatives and stay current on trends and inspiration for the brand they supportCultivate lasting relationships with customersDrive predictable business through appointment-based sellingBuild relationships and partnerships with other DSAs, Stylists, and surrounding departments by extending themselves and conducting DSA run product knowledge meetingsGrow sales and customer loyalty by opening new Nordstrom Rewards program accountsDrive sales through reservation tool and digital sellingAttend department meetings & product knowledge trainings to build expertiseProvide consistent and actionable monthly product feedback to merchant team and brand partner to influence future assortments more in line with customer needsPartner with the department manager and lead ensuring front of house and back of house presentation meets brand and Nordstrom standardsGive the best service to our customers on their terms which may require all employees to be flexible and open to occasionally performing work/duties in a department (or Brand) other than the one you were hired intoThe hours and schedule for this position will vary by week depending on business needsYou own this if you have…Proven track record of delivering on sales targets and customer serviceThe ability to read sales reporting in relation to goals and strategize ways to meet targetsExcellent communication and interpersonal skills to cultivate relationships with customers and key store partnersUnderstand how to educate customers on product features and benefits; suggesting based on what will work for themConfidence with high/low price points and the ability to showcase to customers the value of the item and how it completes their entire wardrobeA strong understanding of customers’ holistic wardrobe and style, along with a high degree of organization, to be able to cultivate the relationship with outreach and suggestive sellingThe ability to excel in a competitive team environmentThe ability to prioritize multiple tasks in a fast-paced environmentThe ability to work a flexible schedule based on business needs
#J-18808-Ljbffr
The ideal DSA (Designated Selling Associate) Salesperson is a leader in customer service, product knowledge education, merchandising, selling, and growing both their customer base and business. DSAs drive volume for Nordstrom while championing the brand they represent. The customer’s satisfaction and loyalty are top of mind. They deliver on sales targets by knowing brand performance, cultivate relationships with both existing and new customers, and educate peers on brand trends, product knowledge, and style.
Please make sure you read the following details carefully before making any applications.A day in the life…Set and achieve daily targets aligned to sales plans or sell thru goalsProvide honest and confident feedback to customers about style, fit, features and benefits, and recommend additional or alternate items based on product expertise and customer needsSeek fashion and product education from their brand representatives and stay current on trends and inspiration for the brand they supportCultivate lasting relationships with customersDrive predictable business through appointment-based sellingBuild relationships and partnerships with other DSAs, Stylists, and surrounding departments by extending themselves and conducting DSA run product knowledge meetingsGrow sales and customer loyalty by opening new Nordstrom Rewards program accountsDrive sales through reservation tool and digital sellingAttend department meetings & product knowledge trainings to build expertiseProvide consistent and actionable monthly product feedback to merchant team and brand partner to influence future assortments more in line with customer needsPartner with the department manager and lead ensuring front of house and back of house presentation meets brand and Nordstrom standardsGive the best service to our customers on their terms which may require all employees to be flexible and open to occasionally performing work/duties in a department (or Brand) other than the one you were hired intoThe hours and schedule for this position will vary by week depending on business needsYou own this if you have…Proven track record of delivering on sales targets and customer serviceThe ability to read sales reporting in relation to goals and strategize ways to meet targetsExcellent communication and interpersonal skills to cultivate relationships with customers and key store partnersUnderstand how to educate customers on product features and benefits; suggesting based on what will work for themConfidence with high/low price points and the ability to showcase to customers the value of the item and how it completes their entire wardrobeA strong understanding of customers’ holistic wardrobe and style, along with a high degree of organization, to be able to cultivate the relationship with outreach and suggestive sellingThe ability to excel in a competitive team environmentThe ability to prioritize multiple tasks in a fast-paced environmentThe ability to work a flexible schedule based on business needs
#J-18808-Ljbffr