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Cisco

Product Designer

Cisco, San Jose, California, United States, 95123


Cisco’s Customer Experience Design Group

is looking for a Senior User Experience Designer to work with us to reinvent the customer experience across the entire lifecycle of our portfolio; from sales, to support, to product renewal. You will work on initiatives that range from incubating a design-centric proof-of-concept, to digging into the details of strategic products to transform them into something our customers can’t live without. Most importantly, you relish interacting with customers, having your design ideas and assumptions tested, and using customer feedback and insights to create the best experiences for them, while meeting product requirements and business needs.

Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.YOUR RESPONSIBILITIES

The role involves orchestrating critical initiatives by developing proof-of-concept designs and prototypes. You will design and validate new user experiences through the creation of mockups, wireframes, flow diagrams, and sketches, among other UX artifacts. You will have active collaboration with cross-functional business and engineering leaders to understand project goals, assess feasibility, and establish timelines. You will demonstrate aging insights from customers, partners, and internal team members to improve and optimize business processes.WHO YOU’LL WORK WITH

You will be part of an innovative experience design team responsible for reimagining the way customers and partners interact with Cisco. Our team develops forward-looking applications, solutions, and services across cloud, desktop, and mobile platforms.BASIC QUALIFICATIONS:

6+ years experience with multiple UX design products or across multiple domains6+ years experience developing and communicating UX design guidelines and design specificationsBachelor’s OR master’s in UX, HCI, graphic design, or related fieldPREFERRED QUALIFICATIONS:

Strong knowledge and understanding of user-centered design product developmentAbility to generate end-to-end designs - from concept through production detailingA portfolio that demonstrates your design talent, including conceptual models, navigation and user flows, information design, and mock-upsAbility to work in cross-functional teams that include product management, engineering, QA, and other UX professionalsProficient with leading design software such as Figma, Sketch, the Adobe Creative Suite, etc.Experience using user-research methods, analytics, and other insights to guide product directionExcellent written, verbal, and time management skillsE-commerce, payment, or support solutionsBoth Enterprise and Consumer designsCrafting data analytics applications or dashboards with advanced data visualizationsMobile app designWhy Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone.We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward.Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses.

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