HEI Hotels and Resorts
Director Of Sales and Marketing
HEI Hotels and Resorts, Tucson, Arizona, United States, 85718
HEI Hotels and Resorts - Director Of Sales and Marketing - Tucson, Arizona Welcome to one of Arizona’s most beloved resorts: The Westin La Paloma Resort & Spa in Tucson. Our magnificent 250-acre desert resort is nestled in the foothills of Tucson's Santa Catalina Mountains and features 487 rooms and 60,000 square feet of meeting space.
All potential candidates should read through the following details of this job with care before making an application.We have exciting employment opportunities to offer in our rooms division, food and beverage, and administrative and general departments. There are health and welfare benefits for full-time associates and other offerings for all associates including paid time off, free meals daily in our associate dining room, and a discounted travel benefit at any one of 6,000+ Marriott hotels worldwide.OverviewResponsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation, and accountability to market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.Responsibilities:Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date, and space commitments for group room sales within the hotel.Recruit, interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.Ensure training programs are conducted regularly and HEI standards of performance are met. Give guidance and counsel staff toward improvement.Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly forecast, lead management system, group booking pace report, star reports, and sales meeting minutes.Handle all marketing strategy development, brand management, digital marketing, marketing campaigns, and advertising.Coordinate ongoing research of the travel industry to detect market trends and related information for the development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.Develop and conduct persuasive verbal sales presentations to prospective clients.Initiate preparation of computerized annual business plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.Organize and/or attend scheduled sales department, executive committee, and related meetings.Knowledge of travel industry, current market trends, and economic factors.Ability to access, understand, and accurately input information using a moderately complex computer system.Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.Prepare, implement, and compile data for the strategic sales plan, monthly reports, annual goals, sales budget, forecasts, and other reports as directed/required.Develop rates, group sales, and catering deployment strategies through review of competitive data, demand analysis, and mix management.Professionally represent the hotel in community and industry organizations and events.Oversee departmental matters as they relate to federal, state, and local employment and civil rights laws.Comply with attendance rules and be available to work on a regular basis.5-10% travel required yearly.This role will report directly to the Regional Director of Sales and General Manager.Perform any other job-related duties as assigned.Qualifications:5+ years of sales leadership in a similar-sized operation preferred.Proficiency in Microsoft Word, Excel, and Delphi.Knowledge of computer accounting programs, math skills, as well as budgetary analysis/management capabilities required.Extensive knowledge of sales skills, revenue management, recruitment, supervision, training, and motivation of managers.Ability to effectively listen, communicate, and perform diplomacy with internal and external customers and staff in all situations.Ability to stand and move throughout the hotel property and continuously perform essential job functions with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness, creating value in your most important investment - you!HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.Job Locations: US-AZ-TucsonPosted Date: 4 days ago (8/9/2024 10:08 AM)Requisition ID: 2024-50217Category: Sales and MarketingPosition Type: Regular Full-TimeFLSA Status: ExemptLocation Name: The Westin La Paloma Resort & SpaDiscretionary Performance Bonus Eligible: Yes
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All potential candidates should read through the following details of this job with care before making an application.We have exciting employment opportunities to offer in our rooms division, food and beverage, and administrative and general departments. There are health and welfare benefits for full-time associates and other offerings for all associates including paid time off, free meals daily in our associate dining room, and a discounted travel benefit at any one of 6,000+ Marriott hotels worldwide.OverviewResponsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation, and accountability to market performance and meeting budget, forecast, and optimal business mix targets. Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.Responsibilities:Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date, and space commitments for group room sales within the hotel.Recruit, interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.Ensure training programs are conducted regularly and HEI standards of performance are met. Give guidance and counsel staff toward improvement.Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly forecast, lead management system, group booking pace report, star reports, and sales meeting minutes.Handle all marketing strategy development, brand management, digital marketing, marketing campaigns, and advertising.Coordinate ongoing research of the travel industry to detect market trends and related information for the development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.Develop and conduct persuasive verbal sales presentations to prospective clients.Initiate preparation of computerized annual business plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.Organize and/or attend scheduled sales department, executive committee, and related meetings.Knowledge of travel industry, current market trends, and economic factors.Ability to access, understand, and accurately input information using a moderately complex computer system.Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.Prepare, implement, and compile data for the strategic sales plan, monthly reports, annual goals, sales budget, forecasts, and other reports as directed/required.Develop rates, group sales, and catering deployment strategies through review of competitive data, demand analysis, and mix management.Professionally represent the hotel in community and industry organizations and events.Oversee departmental matters as they relate to federal, state, and local employment and civil rights laws.Comply with attendance rules and be available to work on a regular basis.5-10% travel required yearly.This role will report directly to the Regional Director of Sales and General Manager.Perform any other job-related duties as assigned.Qualifications:5+ years of sales leadership in a similar-sized operation preferred.Proficiency in Microsoft Word, Excel, and Delphi.Knowledge of computer accounting programs, math skills, as well as budgetary analysis/management capabilities required.Extensive knowledge of sales skills, revenue management, recruitment, supervision, training, and motivation of managers.Ability to effectively listen, communicate, and perform diplomacy with internal and external customers and staff in all situations.Ability to stand and move throughout the hotel property and continuously perform essential job functions with or without reasonable accommodation.Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness, creating value in your most important investment - you!HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.Job Locations: US-AZ-TucsonPosted Date: 4 days ago (8/9/2024 10:08 AM)Requisition ID: 2024-50217Category: Sales and MarketingPosition Type: Regular Full-TimeFLSA Status: ExemptLocation Name: The Westin La Paloma Resort & SpaDiscretionary Performance Bonus Eligible: Yes
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