AVI Systems
Audio-Visual Service Technician
AVI Systems, San Francisco, California, United States, 94199
At AVI, we live and breathe technology. It’s just part of our DNA. We’re deeply passionate about designing and integrating the latest technology for our customers. We cross the entire spectrum of business, government, healthcare, education, and entertainment and we’re currently seeking an Audio-Visual Field Service Technician to join our team.
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.The Field Service Technician will travel to customer sites to provide scheduled maintenance, troubleshooting, and repair service of their AV systems.What You Will Be Doing:Diagnose and resolve technical issues with AV systems, including troubleshooting connectivity.Provide technical support and training to clients on the operation and functionality of AV equipment.Perform routine maintenance and inspections of AV systems to ensure optimal performance and reliability.Assist in documenting service procedures and service-related activities.Collaborate with team members to meet project deadlines and deliver high-quality service to clients.What You Bring to Assure Success:Previous experience in the service or installation of AV systems.Strong technical aptitude with the ability to learn new technologies and basic troubleshooting techniques.Ability to load and modify code and DSP files including Crestron, BIAMP, and Q-SYS.Ability to work independently, be self-directed, and make sound decisions based on customer satisfaction.Excellent communication skills with a customer service-oriented approach.Ability and willingness to travel to customer sites.CTS Certification is preferred, but not required with the right experience. Any other industry-related certifications or training are also a plus (Ex: Crestron, Extron, Biamp, QSC, Shure, etc.).Why Should You Apply?Our customers consider us an active partner in their planning and strategy, as we are on the cutting edge of where the market is headed. We are able to attract and retain the best talent by leveraging our employee-owned (ESOP) environment as co-owners. If you want to participate in a company as a co-owner (AVI is 100% employee-owned!), join a team that lives and breathes by its values, and take on a new challenge in an ever-changing market, then apply now!AVI offers the following benefits to our employee owners:Medical Insurance:
Options for HDHP and Copay plans.Dental and Vision PlansEmployer Paid Short-Term DisabilityVoluntary Life Insurance and Long-Term DisabilityEmployee Stock Ownership Plan (ESOP):
401(k) Match, Profit Sharing & Dividends.Health Savings Account (HSA) and Flexible Spending Account (FSA)Employer Paid Employee Assistance Program:
Three face-to-face visits with a counselor plus additional financial, legal, and health resources.Tuition ReimbursementAVI is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.
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Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.The Field Service Technician will travel to customer sites to provide scheduled maintenance, troubleshooting, and repair service of their AV systems.What You Will Be Doing:Diagnose and resolve technical issues with AV systems, including troubleshooting connectivity.Provide technical support and training to clients on the operation and functionality of AV equipment.Perform routine maintenance and inspections of AV systems to ensure optimal performance and reliability.Assist in documenting service procedures and service-related activities.Collaborate with team members to meet project deadlines and deliver high-quality service to clients.What You Bring to Assure Success:Previous experience in the service or installation of AV systems.Strong technical aptitude with the ability to learn new technologies and basic troubleshooting techniques.Ability to load and modify code and DSP files including Crestron, BIAMP, and Q-SYS.Ability to work independently, be self-directed, and make sound decisions based on customer satisfaction.Excellent communication skills with a customer service-oriented approach.Ability and willingness to travel to customer sites.CTS Certification is preferred, but not required with the right experience. Any other industry-related certifications or training are also a plus (Ex: Crestron, Extron, Biamp, QSC, Shure, etc.).Why Should You Apply?Our customers consider us an active partner in their planning and strategy, as we are on the cutting edge of where the market is headed. We are able to attract and retain the best talent by leveraging our employee-owned (ESOP) environment as co-owners. If you want to participate in a company as a co-owner (AVI is 100% employee-owned!), join a team that lives and breathes by its values, and take on a new challenge in an ever-changing market, then apply now!AVI offers the following benefits to our employee owners:Medical Insurance:
Options for HDHP and Copay plans.Dental and Vision PlansEmployer Paid Short-Term DisabilityVoluntary Life Insurance and Long-Term DisabilityEmployee Stock Ownership Plan (ESOP):
401(k) Match, Profit Sharing & Dividends.Health Savings Account (HSA) and Flexible Spending Account (FSA)Employer Paid Employee Assistance Program:
Three face-to-face visits with a counselor plus additional financial, legal, and health resources.Tuition ReimbursementAVI is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.
#J-18808-Ljbffr