Lenovo
User Experience Researcher
Lenovo, Morrisville, North Carolina, United States, 27560
General Information
Req #
WD00070199
Career area:
Research/Development
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Monday, August 19, 2024
Working time:
Full-time
Additional Locations :* United States of America - North Carolina - Morrisville
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.Description and Requirements
Job DutiesSupport research initiatives to identify meaningful and actionable user-centered insights to help the team deliver industry-leading user experiencesDiscover and understand user behavior, motivations, and needs to help teams shape concepts, products, and solutionsExecute iterative end-to-end user research activities spanning a broad set of products (hardware and software) and involving multiple types of concurrent user research, including but not limited to generative work (e.g. interviews, field studies, ethnography), evaluative work (e.g. usability studies, concept evaluations, benchmarking, heuristic evaluations), to summative or validation researchCollaborate with other researchers on more complex and iterative workstreamsExperience with various types of analysis techniques (e.g. synthesizing data, descriptive and inference statistics, classification, clustering).Understand product roadmaps and plan long-term and short-term research initiatives to inform design decisionsWork collaboratively with cross-functional project team members and business peers to propose the best experience for our end usersUtilize ideation and storytelling skills to effectively communicate research insights and idea with colleagues, management, and external parties both in the U.S. and other countriesExpress a growth mindset and desire to remain current in fields of user experience, user research, and product designBasic QualificationsBachelor's degree or Master's degree in User Experience Research, Human Factors, Cognitive Psychology, Anthropology, Sociology, HCI/Computer Science, or other related fields3 + years of proven success conducting user research (qualitative and quantitative) in an industry setting or equivalentPerferred QualificationsExperience working at a fast-paced technology or startup organization with technologies such as PCs, AR/VR, IoT, Collaboration, AI, etc.Portfolio demonstrating breadth and depth in UX research, conceptual thinking, creative problem solving, and deliverables (e.g. study plans, reports, and data visualization)Knowledge of various qualitative and quantitative research methods and techniques (e.g. interviews, ethnography, descriptive and inferential stats, classification, clustering, etc.)Strong analytical and synthesis skills with proven ability to drive research that delivers user-centered product insights and design directionsExperience working directly with other user experience, research, and design professionalsDetail-oriented with the ability to be pragmatic and keep the 'big picture' in mindSelf-motivated and execution-orientated with the ability to work independently as well as take direction within established strategic and business guidelinesAbility to work in a fast-paced, dynamic, and international multidisciplinary team environmentStrong presentation and interpersonal communication skillsLanguage proficiency: Excellent written and verbal English (required)Ability to travel (~10%)A healthy mix of qualitative and quantitative research methodologiesFamiliarity and experience executing a user-centered design (UCD) driven product (or concept) through a development processExperience with evaluating iterations of hardware designs longitudinallyExperience with interpreting, applying, and measuring anthropometric data for product developmentUX research experience in non-US marketsLocal to Raleigh/Durham area strongly preferred but remote will be consideredWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations :* United States of America - North Carolina - Morrisville
* United States of America
* United States of America - North Carolina
* United States of America - North Carolina - Morrisville
Req #
WD00070199
Career area:
Research/Development
Country/Region:
United States of America
State:
North Carolina
City:
Morrisville
Date:
Monday, August 19, 2024
Working time:
Full-time
Additional Locations :* United States of America - North Carolina - Morrisville
Why Work at Lenovo
We are Lenovo. We do what we say. We own what we do. We WOW our customers.Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world's largest PC company by further expanding into growth areas that fuel the advancement of 'New IT' technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services.This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.Description and Requirements
Job DutiesSupport research initiatives to identify meaningful and actionable user-centered insights to help the team deliver industry-leading user experiencesDiscover and understand user behavior, motivations, and needs to help teams shape concepts, products, and solutionsExecute iterative end-to-end user research activities spanning a broad set of products (hardware and software) and involving multiple types of concurrent user research, including but not limited to generative work (e.g. interviews, field studies, ethnography), evaluative work (e.g. usability studies, concept evaluations, benchmarking, heuristic evaluations), to summative or validation researchCollaborate with other researchers on more complex and iterative workstreamsExperience with various types of analysis techniques (e.g. synthesizing data, descriptive and inference statistics, classification, clustering).Understand product roadmaps and plan long-term and short-term research initiatives to inform design decisionsWork collaboratively with cross-functional project team members and business peers to propose the best experience for our end usersUtilize ideation and storytelling skills to effectively communicate research insights and idea with colleagues, management, and external parties both in the U.S. and other countriesExpress a growth mindset and desire to remain current in fields of user experience, user research, and product designBasic QualificationsBachelor's degree or Master's degree in User Experience Research, Human Factors, Cognitive Psychology, Anthropology, Sociology, HCI/Computer Science, or other related fields3 + years of proven success conducting user research (qualitative and quantitative) in an industry setting or equivalentPerferred QualificationsExperience working at a fast-paced technology or startup organization with technologies such as PCs, AR/VR, IoT, Collaboration, AI, etc.Portfolio demonstrating breadth and depth in UX research, conceptual thinking, creative problem solving, and deliverables (e.g. study plans, reports, and data visualization)Knowledge of various qualitative and quantitative research methods and techniques (e.g. interviews, ethnography, descriptive and inferential stats, classification, clustering, etc.)Strong analytical and synthesis skills with proven ability to drive research that delivers user-centered product insights and design directionsExperience working directly with other user experience, research, and design professionalsDetail-oriented with the ability to be pragmatic and keep the 'big picture' in mindSelf-motivated and execution-orientated with the ability to work independently as well as take direction within established strategic and business guidelinesAbility to work in a fast-paced, dynamic, and international multidisciplinary team environmentStrong presentation and interpersonal communication skillsLanguage proficiency: Excellent written and verbal English (required)Ability to travel (~10%)A healthy mix of qualitative and quantitative research methodologiesFamiliarity and experience executing a user-centered design (UCD) driven product (or concept) through a development processExperience with evaluating iterations of hardware designs longitudinallyExperience with interpreting, applying, and measuring anthropometric data for product developmentUX research experience in non-US marketsLocal to Raleigh/Durham area strongly preferred but remote will be consideredWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Additional Locations :* United States of America - North Carolina - Morrisville
* United States of America
* United States of America - North Carolina
* United States of America - North Carolina - Morrisville