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Amazon

Product Manager - Tech, AWS Marketing, MTM CC Tech

Amazon, Seattle, Washington, us, 98127


Job ID: 2730133 | Amazon Web Services, Inc.The Customer Channels Technology (CCTech) team at AWS is responsible for providing customer-centric marketing technology solutions. Our vision is to deliver unparalleled, unified customer experiences across channels, enabling global growth. The team's mission is to provide integrated, personalized experiences that help customers easily explore AWS services and find tailored solutions. Key tenets include optimizing for customer experience, building unique solutions, simplifying the tech stack, embracing fast MVPs, and promoting self-service. The team focuses on four pillars: Integration, Personalization, Optimization, and Automation.

If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.The PMT will be responsible for managing the lifecycle of products with impact. They will own and define the product strategy, feature design, technology approach, and roadmap priorities. They influence the strategic direction for both business and technology across the engineering organization. Their work spans tactical execution to strategic vision and planning. They drive alignment across stakeholders, make trade-off decisions, mentor others, and perform PMT assessments. A PMT has a technical understanding to assess technology impacts, recognize complex designs, evaluate emerging technologies, and ensure solutions meet scalability and innovation needs.

Our environment is fast-paced. The ideal candidate will be a self-starter, endlessly curious, detail-oriented and highly organized. Strong communication skills (both oral and written) are critical.

Key job responsibilities

You define product vision, strategy, and roadmap.Partner with Engineering, User Experience, Personalization, Product Marketing, and other teams to align on a vision and execute on it.You execute on the roadmap as a product owner, and through other Product Managers as needed.You collaborate with engineering and business intelligence to deliver results.You assess technical feasibility of products/features.You roll-up your sleeves and do your own deep dives into data and research.

About the team The Customer Channels Technology delivers integrated and personalized experiences across our inbound and outbound channels, so customers can easily explore AWS services, and find solutions tailored to their needs. Through our interconnected technology solutions, we will increase customer delight, streamline stakeholder operations, and drive accelerated revenue growth.

BASIC QUALIFICATIONS - 5+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience.

PREFERRED QUALIFICATIONS - Knowledge of agile product development and life-cycle management process.- Experience leading cross-functional teams to deliver products and online services on tight deadlines.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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