Capital One
Product Design Lead, Platform Design System
Capital One, Mc Lean, Virginia, us, 22107
Product Design Lead, Platform Design System The Design team at Capital One is at the forefront of enriching our customers' digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another. If you're an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.
Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.We are currently seeking a Product Design Lead to join our Card Servicing Experience design team. We design the experiences and tools that help our servicing associates help our customers, or help our customers help themselves. The work we do ensures customers can easily navigate any question or problem they have along their journey with us, no matter which path they follow.This Product Design Leader will oversee our platform design system and governance processes - ensuring that when we expand our product feature set, we do so in a methodical, systematic way. We're looking for a designer who will take a systems-mindset to defining and deploying consistent, reusable componentry and patterns across our product portfolio. This designer gets excited by enabling fellow design and product partners with the documentation needed to leverage, contribute to, scale, and evolve our library.What You'll Do: As a leader and maker, you'll be asked to handle responsibilities, including:Strategy & Planning
Product alignment - creating direction and facilitating product partnership while managing ambiguity and shifting prioritiesFacilitation - planning and facilitating workshops with internal partners to deliver experiences that align business and user needsPrioritization - engaging in strategic portfolio planning to set the product and design roadmapUser-centered - embracing and advocating for an experience mindset, reminding us all to focus on the user, even if our eyes are on the platformDiscovering & Delivering
Research - leading traditional and non-traditional design-thinking methodologies across the product delivery lifecycle, from foundational user research through usabilityCollaboration - partnering with technology, product, and the business to uncover needs and translate them into engaging, simple, intuitive, and scalable design patternsStorytelling - evangelizing the value of a systems-mindset, influencing partner adoption and making it easy to realize business impactForm & Function - demonstrating robust knowledge of UX best-practices, having a sharp and highly critical eye for visual design, and balancing those with what is needed functionally and what can be built realisticallyQuality - ensuring alignment to patterns and best practices through oversight and periodic experience reviewGuidance - becoming the subject matter expert on pattern usage and approved practices, and providing methods that enable designers and partners to obtain your guidance as they make experience enhancementsBuilding - delivering reusable components and patterns via high-fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleaguesLeadership
Enabling easy adoption of and evangelization for using approved patterns and practicesTeaching the mindset for identifying when to create new patterns and when not toOwning and facilitating the design system contribution model between design, product, and techForming relationships with broader design system teams and thinking strategically about how to plan for eventual cross-business standardizationsBasic Qualifications
8 years of experience in a Product Design role3 years of experience building and scaling design systems3 years of experience using Figma and its advanced features5 years of experience working with cross-functional teams-including Product, Tech and Design - to deliver experiences to market with shared alignmentPreferred Qualifications
Experience designing for cross channel experiencesExperience designing for enterprise productsExperience working with design system CMS products, such as StorybookExperience growing junior product designersAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $163,300 - $186,400 for Manager, DesignCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
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Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.We are currently seeking a Product Design Lead to join our Card Servicing Experience design team. We design the experiences and tools that help our servicing associates help our customers, or help our customers help themselves. The work we do ensures customers can easily navigate any question or problem they have along their journey with us, no matter which path they follow.This Product Design Leader will oversee our platform design system and governance processes - ensuring that when we expand our product feature set, we do so in a methodical, systematic way. We're looking for a designer who will take a systems-mindset to defining and deploying consistent, reusable componentry and patterns across our product portfolio. This designer gets excited by enabling fellow design and product partners with the documentation needed to leverage, contribute to, scale, and evolve our library.What You'll Do: As a leader and maker, you'll be asked to handle responsibilities, including:Strategy & Planning
Product alignment - creating direction and facilitating product partnership while managing ambiguity and shifting prioritiesFacilitation - planning and facilitating workshops with internal partners to deliver experiences that align business and user needsPrioritization - engaging in strategic portfolio planning to set the product and design roadmapUser-centered - embracing and advocating for an experience mindset, reminding us all to focus on the user, even if our eyes are on the platformDiscovering & Delivering
Research - leading traditional and non-traditional design-thinking methodologies across the product delivery lifecycle, from foundational user research through usabilityCollaboration - partnering with technology, product, and the business to uncover needs and translate them into engaging, simple, intuitive, and scalable design patternsStorytelling - evangelizing the value of a systems-mindset, influencing partner adoption and making it easy to realize business impactForm & Function - demonstrating robust knowledge of UX best-practices, having a sharp and highly critical eye for visual design, and balancing those with what is needed functionally and what can be built realisticallyQuality - ensuring alignment to patterns and best practices through oversight and periodic experience reviewGuidance - becoming the subject matter expert on pattern usage and approved practices, and providing methods that enable designers and partners to obtain your guidance as they make experience enhancementsBuilding - delivering reusable components and patterns via high-fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleaguesLeadership
Enabling easy adoption of and evangelization for using approved patterns and practicesTeaching the mindset for identifying when to create new patterns and when not toOwning and facilitating the design system contribution model between design, product, and techForming relationships with broader design system teams and thinking strategically about how to plan for eventual cross-business standardizationsBasic Qualifications
8 years of experience in a Product Design role3 years of experience building and scaling design systems3 years of experience using Figma and its advanced features5 years of experience working with cross-functional teams-including Product, Tech and Design - to deliver experiences to market with shared alignmentPreferred Qualifications
Experience designing for cross channel experiencesExperience designing for enterprise productsExperience working with design system CMS products, such as StorybookExperience growing junior product designersAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $163,300 - $186,400 for Manager, DesignCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.
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