Steritech
Creative Content Manager, Steritech
Steritech, Atlanta, Georgia, United States, 30349
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
Increase your chances of an interview by reading the following overview of this role before making an application.For more information about our benefits, see below!We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."Job Summary The Creative Content Manager, Steritech is an innovative and creative individual who understands the business needs and independently explores, develops, and executes solutions to improve productivity, increase client awareness of the brand and demonstrates the value that we bring to the market.This person in this role is empowered to work independently with internal partners to develop and execute communication and educational strategies for internal and external customers with little supervision.Key Performance Indicators
Client satisfaction, Business quality measuresClient Retention, Employee satisfaction, Training effectiveness, Training quality measuresKey Relationships
BSB Leadership teamTraining TeamField OperationsProcess ImprovementMarketingPrincipal Duties And Responsibilities
Develops and executes a comprehensive client communication and education strategy that aligns with the organization’s objectives and goals.Drive Brand Quality through development of interactive and immersive eLearning courseware.Conceive of and design motion graphics/animation/video tools and programs to elevate quality in the business.Assess, suggest changes and implement enhancements to upgrade the standard of traditional training and client communication.Engage with the Sales team to understand needs and enhance tools to enable more effective selling.Lead cross functional projects involving video and interactivity to enhance storytelling messaging in communications.Lead cross functional teams to conceptualize ideas transitioning them from plans on paper to implemented programs.Manages the processes of writing scripts, storyboards, and final production of content including making editing decisions to enable full interactive media development.Collaborates with leadership and clients to identify and prioritize key strategic initiatives that can be informed and enhanced through training and education.Identifies and incorporates best practices and lessons learned into program plans.Consults with senior management on performance, organizational and leadership matters.Engages with the Manager of Training in the development of learning activities, audio-visual materials, instructor guides and lesson plans for the business.Coaches and empowers team members to be strong future leaders in the organization.Provide data driven insights and recommendations to external stakeholders to support their decision making processes.Stay abreast of emerging technologies, tools and methodologies in their field.Defines and measures KPIs for business initiatives under their purview and regularly assess the impact of analytical insights on business outcomes.Proactively identify opportunities for improvement and create solutions that improve profitability or make work more efficient for our teams.Performs all other duties as assigned.Required Experience
7+ years experience in leading, designing and implementing effective creative content design, instructional training, multimedia communication and innovational communication techniques.Experience in the (foodservice/grocery/convenience/QSR) industry experience desired.Thrive in a fast-paced and changing environment while focusing on delivering repeatable, reliable solutions with flawless execution and superior customer service.Ability to read situations, adjust and influence others.Attention to detail with strong organizational and prioritization skills; ability to manage multiple initiatives and deadlines simultaneously.Proficiency in Google applications (docs, sheets, calendar, drive, etc) and Microsoft products (Excel, Powerpoint).Must be a self-starter with the ability to perform independently in high pressure and dynamic situations with skill and tact.Excellent communication skills, both verbal and written.Ability to demonstrate data analysis skill and ability to apply this to business situations.Proficiency with Business Intelligence Tools such as Power BI, Tableau and QlikView.Experience supporting different districts/areas of the business at once.Experience with presenting data to the Leadership team.Experience managing large projects.Required Leadership Traits And Characteristics
Strong coach who builds and develops individuals and teams.Analytical thinker who leverages data and analytics to frame and solve problems.Develops and links businesses processes to results.Good listener and clear communicator both oral and written.Solid relationship builder.Respectful, confident and enthusiastic through all situations.Formal Education, Qualifications Or Training
Bachelor’s degree relating to corporate training, training design or multimedia design.Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.Professional and Personal Growth
Multiple avenues to grow your career.Training and development programs available.Tuition Reimbursement benefits (for FT Colleagues).Health and Wellness
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more.Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1.Savings and Retirement
401(k) retirement plan with company-matching contributions.Work-Life Balance
Vacation days & sick days.Company-paid holidays & floating holidays.A company mindset that prioritizes health, safety, and flexibility.We are looking for individuals who want to make a difference where our customers live and work. Is that you?This company is a Drug Free workplace.Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.California residents click here to review your privacy rights.By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
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Increase your chances of an interview by reading the following overview of this role before making an application.For more information about our benefits, see below!We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."Job Summary The Creative Content Manager, Steritech is an innovative and creative individual who understands the business needs and independently explores, develops, and executes solutions to improve productivity, increase client awareness of the brand and demonstrates the value that we bring to the market.This person in this role is empowered to work independently with internal partners to develop and execute communication and educational strategies for internal and external customers with little supervision.Key Performance Indicators
Client satisfaction, Business quality measuresClient Retention, Employee satisfaction, Training effectiveness, Training quality measuresKey Relationships
BSB Leadership teamTraining TeamField OperationsProcess ImprovementMarketingPrincipal Duties And Responsibilities
Develops and executes a comprehensive client communication and education strategy that aligns with the organization’s objectives and goals.Drive Brand Quality through development of interactive and immersive eLearning courseware.Conceive of and design motion graphics/animation/video tools and programs to elevate quality in the business.Assess, suggest changes and implement enhancements to upgrade the standard of traditional training and client communication.Engage with the Sales team to understand needs and enhance tools to enable more effective selling.Lead cross functional projects involving video and interactivity to enhance storytelling messaging in communications.Lead cross functional teams to conceptualize ideas transitioning them from plans on paper to implemented programs.Manages the processes of writing scripts, storyboards, and final production of content including making editing decisions to enable full interactive media development.Collaborates with leadership and clients to identify and prioritize key strategic initiatives that can be informed and enhanced through training and education.Identifies and incorporates best practices and lessons learned into program plans.Consults with senior management on performance, organizational and leadership matters.Engages with the Manager of Training in the development of learning activities, audio-visual materials, instructor guides and lesson plans for the business.Coaches and empowers team members to be strong future leaders in the organization.Provide data driven insights and recommendations to external stakeholders to support their decision making processes.Stay abreast of emerging technologies, tools and methodologies in their field.Defines and measures KPIs for business initiatives under their purview and regularly assess the impact of analytical insights on business outcomes.Proactively identify opportunities for improvement and create solutions that improve profitability or make work more efficient for our teams.Performs all other duties as assigned.Required Experience
7+ years experience in leading, designing and implementing effective creative content design, instructional training, multimedia communication and innovational communication techniques.Experience in the (foodservice/grocery/convenience/QSR) industry experience desired.Thrive in a fast-paced and changing environment while focusing on delivering repeatable, reliable solutions with flawless execution and superior customer service.Ability to read situations, adjust and influence others.Attention to detail with strong organizational and prioritization skills; ability to manage multiple initiatives and deadlines simultaneously.Proficiency in Google applications (docs, sheets, calendar, drive, etc) and Microsoft products (Excel, Powerpoint).Must be a self-starter with the ability to perform independently in high pressure and dynamic situations with skill and tact.Excellent communication skills, both verbal and written.Ability to demonstrate data analysis skill and ability to apply this to business situations.Proficiency with Business Intelligence Tools such as Power BI, Tableau and QlikView.Experience supporting different districts/areas of the business at once.Experience with presenting data to the Leadership team.Experience managing large projects.Required Leadership Traits And Characteristics
Strong coach who builds and develops individuals and teams.Analytical thinker who leverages data and analytics to frame and solve problems.Develops and links businesses processes to results.Good listener and clear communicator both oral and written.Solid relationship builder.Respectful, confident and enthusiastic through all situations.Formal Education, Qualifications Or Training
Bachelor’s degree relating to corporate training, training design or multimedia design.Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.Professional and Personal Growth
Multiple avenues to grow your career.Training and development programs available.Tuition Reimbursement benefits (for FT Colleagues).Health and Wellness
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more.Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1.Savings and Retirement
401(k) retirement plan with company-matching contributions.Work-Life Balance
Vacation days & sick days.Company-paid holidays & floating holidays.A company mindset that prioritizes health, safety, and flexibility.We are looking for individuals who want to make a difference where our customers live and work. Is that you?This company is a Drug Free workplace.Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.California residents click here to review your privacy rights.By applying to this position, you consent to receive an initial text message to collect your communication preferences. Message and data rates may apply. You can opt-out any time.
#J-18808-Ljbffr