Live Video Teller Associate_

Live Video Teller Associate**Dupaco Community Credit Union**1 PositionsID: VIDEO002688Posted On 08/21/2024**Job Overview**A Dupaco Career is different. You'll work with an inclusive diverse crew of caring, passionate, and fun-loving people and you'll join them in working together toward a higher purpose. When you get here, you’ll know that your voice is valued and heard. You’ll find new and unique ways to make a positive impact just by being you. In the Live Video Teller Associate role, you'll learn skills that will benefit you throughout your Dupaco Career and you'll find with that knowledge you'll 'Know, Show, and Grow' your way through 'YOUR' Career Journey. There’s a lot to love about working at Dupaco… Whether it's a great benefit package that helps YOU take care of YOU and helps YOU save for your future with a generous 401k match, awesome starting pay of $18.25/hr, with monthly and annual incentives, and the ability to Build a Career Worth Loving.\#DupacoDifference. outube.com/watch?v=Oy\_rZxNXcC8**You’ll be:**+ Connecting with members and potential members by providing excellent service through technology- Video Teller Machines, chat, e-mail, inbound and outbound phone calls+ Recognizing potential member needs and educating them on appropriate credit union services+ Promoting a positive and professional image of the credit union+ Answering calls on a timely basis and maintaining a level of consistency in responses being provided+ Assisting in training new employees+ Coordinating unusual or sensitive member relation situations and/or calls for correct and timely solution+ Interfacing with other CU team members to obtain information necessary for providing members with details or answers to their questions and/or improving the level of service provided**You’ll need:**+ A flexible schedule to meet the needs of our members+ The ability to think on your feet and solve problems effectively+ The ability to provide personalized service with warmth and competence on the telephone+ Exceptional written and verbal communication skills+ Strong computer skills with the desire to learn new software and technologyLearn more about our Live Video Tellers (upaco.com/2017/06/29/make-live-remote-transactions/)Primary Contact114365Matt HostertSenior Recruiting Specialist, Human Resources563-557-7600, ext. 2564PhonePhonePhoneFaxmhostert@dupaco.comEmailTrueFalseTrue**Job Details**CategoriesBanking/Mortgage/Financial ServicesCashierCustomer ServiceLocationDubuque, IAJob TypeEmployeeFull/PartFull TimeCompany ID986Job REQ #VIDEO002688\# Positions1Start Date20240821End Date20240920Featured JobTH AdTH Comments**Similar Jobs**Teller Service Associate (JFK)Dupaco Community Credit UnionK-12 Associate Sales ConsultantKendall Hunt Publishing CompanyTeller Service Associate (Dyersville)Dupaco Community Credit UnionBanquet AssociateNational Mississippi River Museum & AquariumTeller Service Associate (Hy-Vee part-time 25-29 hDupaco Community Credit UnionPharmacy Delivery DriverCrescent Community Health CenterRetail Store AssociateNational Mississippi River Museum & AquariumWelder / Welding Production AssociateSedona Staffing ServicesFull Time-Teller – Asbury Road BranchDuTrac Community Credit UnionAssociate Engineer (Electrical)Rite Hite Corp**Share this Job**Dupaco Community Credit Union**About the Company**Dupaco Community Credit Union is a not-for-profit financial cooperative. When we help our members save money—with a savings account, lower loan rates, fewer service fees, low-cost insurance, financial education and more—we help grow the whole credit union. It’s people helping people. Learn more about us at www.dupaco.com (upaco.com/about/) .**A Dupaco career is different.**We’re a diverse crew of caring, passionate, and fun-loving people who work together toward a higher purpose- to always look out for our members’ best interests. That promise is at the center of everything we do. And we have plenty of career opportunities for thoughtful, genuine, and motivated people who can help us deliver.Our culture is built to empower and inspire you every single day. When you get here, you’ll know that your voice is valued and heard. And you’ll find new and unique ways to make a positive impact just by being you.See more perks you'll love (upaco.com/about/dupaco-careers/)_Dupaco Community Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with disability._