MediTelecare
Marketing Manager
MediTelecare, Morgantown, West Virginia, United States, 26501
POSITION SUMMARY:
The Market Manager is responsible for driving growth and operations throughout their territory and achieving key sales and operation metrics prescribed by the Market President.
ESSENTIAL FUNCTIONS:Guide growth opportunities throughout territory. Both in-person and telehealth services. (10 qualified centers quarterly)Drive revenue growth, both short & long-term, through sales and operational efforts.Makes phone calls or conducts in person/virtual meetings with customers.Maintains existing caseload saturation above 30% throughout assigned territory.Account and relationship management of key partners.Develop sales and marketing initiatives with positive impact on growth.Work with company to better organize data and details used in CRM tool and marketing databases.Prospect, market and conduct sales calls to prospective SNFs, ALFs and chain headquartersPrepare marketing materials and sales presentations based on company guidelines to be used in sales effortsConduct meetings/calls/Demo's via Televideo, direct sales, and customer engagement webinars for existing and new SNF clients as may be neededConduct meetings and calls to market and sell existing SNF customers on MediTelcareGo! platform.Customer Retention and Service:
Calls and customer engagement, recording into and using Company CRM toolsAttend SNF meetings as an agent of the company to troubleshoot and participate on behalf of MediTelecare.
Future travel up to 70% of the time will be required to conduct customer engagement, sales presentations and close deals.This role is required to meet performance metrics relevant to this assigned position as prescribed by the CEO and Market President.There may be other responsibilities assigned at the discretion of the Market President/CEOEDUCATION, EXPERIENCE AND LICENSING:
Minimum College Degree or relevant experience requiredMinimum 3 years in a healthcare setting required, skilled nursing experience preferredKNOWLEDGE, SKILLS AND ABILITIES:
Basic working knowledge of medical terminologyExperience in the use of online healthcare toolsProficiency in Microsoft Office Suite - Outlook, Word, ExcelAbility to maintain full confidentiality and compliance with sensitive medical information, including but not limited to HIPAA protected information and PHI.Commitment to providing platinum-level customer service and communicationAbility to embrace a company culture of caring and kindnessPHYSICAL AND ENVIONMENTAL REQUIREMENTS:
A dedicated home office space with a closing door that is free from distractions and meets HIPAA and PHI standardsA reliable home internet connectionA valid driver's license and reliable mode of transportationThe ability to travel up to 60% of the time across multiple states, sometimes for days at a timeAbility to stand, walk, see, speak, hear - both in person and remotely; use hands, fingers to type or use manual equipment, reach with hands and arms. Regularly required to stoop, bend, crouch. Specific vision requirements include close-up corrected visionAbility to remain sedentary for long periods of time while traveling and working on administrative tasksMay be exposed to bodily fluids, viruses or other infectious diseases within a healthcare facilityPotential exposure to cleaning chemicals used within a healthcare facility
DISCLAIMER:
This description is not a complete listing of every responsibility, task, and requirement for a Marketing Manager. MediTelecare reserves the right to add, delete, or re-assign portions of this description at any time based on business and patient needs.
The Market Manager is responsible for driving growth and operations throughout their territory and achieving key sales and operation metrics prescribed by the Market President.
ESSENTIAL FUNCTIONS:Guide growth opportunities throughout territory. Both in-person and telehealth services. (10 qualified centers quarterly)Drive revenue growth, both short & long-term, through sales and operational efforts.Makes phone calls or conducts in person/virtual meetings with customers.Maintains existing caseload saturation above 30% throughout assigned territory.Account and relationship management of key partners.Develop sales and marketing initiatives with positive impact on growth.Work with company to better organize data and details used in CRM tool and marketing databases.Prospect, market and conduct sales calls to prospective SNFs, ALFs and chain headquartersPrepare marketing materials and sales presentations based on company guidelines to be used in sales effortsConduct meetings/calls/Demo's via Televideo, direct sales, and customer engagement webinars for existing and new SNF clients as may be neededConduct meetings and calls to market and sell existing SNF customers on MediTelcareGo! platform.Customer Retention and Service:
Calls and customer engagement, recording into and using Company CRM toolsAttend SNF meetings as an agent of the company to troubleshoot and participate on behalf of MediTelecare.
Future travel up to 70% of the time will be required to conduct customer engagement, sales presentations and close deals.This role is required to meet performance metrics relevant to this assigned position as prescribed by the CEO and Market President.There may be other responsibilities assigned at the discretion of the Market President/CEOEDUCATION, EXPERIENCE AND LICENSING:
Minimum College Degree or relevant experience requiredMinimum 3 years in a healthcare setting required, skilled nursing experience preferredKNOWLEDGE, SKILLS AND ABILITIES:
Basic working knowledge of medical terminologyExperience in the use of online healthcare toolsProficiency in Microsoft Office Suite - Outlook, Word, ExcelAbility to maintain full confidentiality and compliance with sensitive medical information, including but not limited to HIPAA protected information and PHI.Commitment to providing platinum-level customer service and communicationAbility to embrace a company culture of caring and kindnessPHYSICAL AND ENVIONMENTAL REQUIREMENTS:
A dedicated home office space with a closing door that is free from distractions and meets HIPAA and PHI standardsA reliable home internet connectionA valid driver's license and reliable mode of transportationThe ability to travel up to 60% of the time across multiple states, sometimes for days at a timeAbility to stand, walk, see, speak, hear - both in person and remotely; use hands, fingers to type or use manual equipment, reach with hands and arms. Regularly required to stoop, bend, crouch. Specific vision requirements include close-up corrected visionAbility to remain sedentary for long periods of time while traveling and working on administrative tasksMay be exposed to bodily fluids, viruses or other infectious diseases within a healthcare facilityPotential exposure to cleaning chemicals used within a healthcare facility
DISCLAIMER:
This description is not a complete listing of every responsibility, task, and requirement for a Marketing Manager. MediTelecare reserves the right to add, delete, or re-assign portions of this description at any time based on business and patient needs.