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McDonald's Corporate

Sr. Manager, Communications Lead - Enterprise Data, Analytics, and AI Transforma

McDonald's Corporate, Chicago, Illinois, United States, 60290


Sr. Manager, Communications Lead - Enterprise Data, Analytics, and AI Transformation

Full-timeMcDonald's Office Location: MHQGlobal Grade: G5McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements.We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters located in the booming West Loop of downtown Chicago.McDonald’s is on an exciting journey to transform our Enterprise Data, Analytics, and AI (EDAA) function and turn our data into a winning advantage for the system. We are seeking a Communications Lead who will be responsible for overseeing all EDAA program communications that will create compelling narratives that inspire teams within and outside the EDAA function. This individual will work cross-functionally to craft the transformation story, develop the communication strategy, develop executive level communications, and distill complex concepts into clear and concise messages.Key Responsibilities:Develop a communication strategy aligned with EDAA program objectives including key messages and channels to drive understanding and engagement.Build narratives to tell the transformation story to various personas at various stages throughout the transformation program.Tailor key communications and messages to different audiences across McDonald’s markets and functions.Distill complex data, analytics, and AI topics into simple key messages that can be digested by various collaborators.Work alongside leadership to develop an internal communications plan to provide visibility to the affected areas of the business.Collaborate on executive communications to McDonald’s senior leaders to overview transformation goals, progress, and outcomes.Develop narratives that influence teams and garner support for key initiatives.Develop clear and concise documentation by leveraging industry standards and guidelines and McDonald’s best practices and existing narratives.Assess communications activities and their effectiveness to find opportunities for enhancement.Provide regular reporting on the status of various communications activities.Act as primary editor for all EDAA Modernization communications.Ensure alignment of EDAA communication strategies and plans with Corporate Communications strategies, initiatives, and standards.Qualifications:Experienced knowledge of communication practices and techniques.Executive presentation skills; able to communicate complex ideas clearly and concisely.Strong communication skills, both written and verbal.Ability to storyboard and express ideas clearly and concisely using a mix of data and qualitative insights.Exceptional PowerPoint skills.Ability to clearly articulate messages to a variety of audiences.Exposure to cross-functional programs and ability to work successfully in a matrixed environment.Ability to develop/maintain strong business relationships.Ability to multitask and work well under pressure.Attention to detail and clear, concise communications.Proven ability to think strategically and to translate strategic directives into communications.Prior experience working in data, analytics, or digital focused teams, a general understanding of Data and AI activities, and prior experience working within transformation projects is preferred.Education Required:Bachelor’s degree in Communications or related field.Education Preferred:Master’s degree in Communications or related field preferred.Experience Required:Eight years minimum experience in communications required.McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone.

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