Williams-Sonoma, Inc.
Design Studio Specialist / Home Stylist
Williams-Sonoma, Inc., Berkeley, California, United States, 94709
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
The following information provides an overview of the skills, qualities, and qualifications needed for this role.About the TeamOur mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Design Studio Specialist roleYou will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.
ResponsibilitiesUtilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store salesPerform productive in-home consultations including the ability to accurately measure and assess the client's living spaceCreate and present design plans based on client's needs, style, preferences and living spaceMaintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goalsUtilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture ordersDemonstrate superior product knowledge, including features and benefits of the entire design studio assortment
CriteriaStrong communication, clienteling and customer follow-up skillsAbility to complete and coordinate complex large orders within a variety of sales channelsExperience in working with the elements of design preferredProven ability to prioritize and handle multiple tasks simultaneously1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)
Physical RequirementsMust be able to be mobile on the sales floor for extended periods of timeMust be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniquesFull time associates are expected to have open availability to meet the needs of the business.Part-Time Flex associates must be available to work a
minimum
of 20 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Our Mission Around Diversity, Equity & InclusionWe firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for YouThis role offers a competitive compensation package, including pay and benefits. Pay is based on several factors, including, but not limited to, education, work experience, certifications, geographic location, etc.
The anticipated pay range for this role will be $18.67-$21 hourly plus performance-based bonuses.
Depending on your position and your location, here are a few highlights of what you might be eligible for:A generous discount on all Williams-Sonoma, Inc. brandsA 401(k) plan and other investment opportunitiesA wellness program that supports your physical, financial, and emotional healthPaid vacations and holidays (full-time)Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued LearningIndividual development plans and career pathing conversationsAnnual performance appraisalsCross-brand and cross-functional career opportunitiesOnline learning opportunities through brand-specific resources and WSI UniversityLeadership development opportunities
#J-18808-Ljbffr
The following information provides an overview of the skills, qualities, and qualifications needed for this role.About the TeamOur mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview of the Design Studio Specialist roleYou will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.
ResponsibilitiesUtilize design expertise to assist clients in one on one consultations in the store and in-home regarding the design of their living spaces to drive store salesPerform productive in-home consultations including the ability to accurately measure and assess the client's living spaceCreate and present design plans based on client's needs, style, preferences and living spaceMaintain knowledge of current sales and promotions in order to achieve and exceed established sales and productivity goalsUtilizing exemplary World class service standards assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, and furniture ordersDemonstrate superior product knowledge, including features and benefits of the entire design studio assortment
CriteriaStrong communication, clienteling and customer follow-up skillsAbility to complete and coordinate complex large orders within a variety of sales channelsExperience in working with the elements of design preferredProven ability to prioritize and handle multiple tasks simultaneously1-2 years of customer service and retail sales experience, (specialty retail preferred, but not required)
Physical RequirementsMust be able to be mobile on the sales floor for extended periods of timeMust be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniquesFull time associates are expected to have open availability to meet the needs of the business.Part-Time Flex associates must be available to work a
minimum
of 20 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).
Our Mission Around Diversity, Equity & InclusionWe firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated.
Benefits Just for YouThis role offers a competitive compensation package, including pay and benefits. Pay is based on several factors, including, but not limited to, education, work experience, certifications, geographic location, etc.
The anticipated pay range for this role will be $18.67-$21 hourly plus performance-based bonuses.
Depending on your position and your location, here are a few highlights of what you might be eligible for:A generous discount on all Williams-Sonoma, Inc. brandsA 401(k) plan and other investment opportunitiesA wellness program that supports your physical, financial, and emotional healthPaid vacations and holidays (full-time)Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
Your Journey in Continued LearningIndividual development plans and career pathing conversationsAnnual performance appraisalsCross-brand and cross-functional career opportunitiesOnline learning opportunities through brand-specific resources and WSI UniversityLeadership development opportunities
#J-18808-Ljbffr