Senior UX Designer, Ops Tech Solutions (OTS)_

DescriptionAre you passionate about driving enterprise level IT solutions? Are you a hands-on expert with Agile methodologies and Program Management best practices? Are you interested in joining a growing team that is transforming IT solutions across a worldwide organization?Operations Technology Solutions (OTS) is seeking technical experts to join our team. We're looking for a customer focused, analytically and technically skilled Sr. UX Designer to innovate on behalf of customers, build effective solutions and deliver within OTS.Key job responsibilitiesYou enable user-centric strategies, improving not only products and services but also the full end-to-end user experience. Practice a holistic approach to the customer experience, with focus on the entire journey.- Develop and socialize experiences that drive engagement and excitement throughout the organization - working closely with partners in research, design and product management across Amazon.- Analyze customer behaviors, identify opportunities to solve problems, and create cohesive, best-in-class experiences to our most challenging and high impact areas.- Create frameworks, conceptual diagrams, user flows, wireframes, detailed visual mockups, and prototypes to communicate high-level design strategies.- Responsibly and effectively advocate for the customer in a corporate environment; fostering a shared understanding of the customer-centric intersection between design, technology and business.- Deliver high quality creative products while insisting on high standards and attention to detail.- Present to business, design, and executive-level leadership and support your design rationale using quantitative data and site metrics, customer feedback, and usability findings.- Help nurture a thriving design culture.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.The benefits that generally apply to regular, full-time employees include:- Medical, Dental, and Vision Coverage- Maternity and Parental Leave Options- Paid Time Off (PTO)- 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Basic Qualifications- 8+ years of design experience- Have an available online portfolio- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience designing in an agile development environment- Experience in delivering design solutions for projects of large scope and complexityPreferred Qualifications- Experience applying scrum to visual or UX design processes- Experience with UX design of complex workflowsAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit mazon.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit boutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.