Uptown Alley_Uphoff Ventures LLC
Sales and Marketing Coordinator
Uptown Alley_Uphoff Ventures LLC, Midlothian, Virginia, United States, 23112
Benefits:
Fun and Exciting Work Environment
Culture & Community - engaging team events, monthly team recognition
401k, Roth IRA
Financial Security - competitive salary, incentive bonus structure
Generous Paid Time Off Policies
Work-Life Balance - Flexible working schedule
Paid Parental Leave
Health & Wellbeing - company sponsored health and vision insurance
Professional Development
Role Purpose: The role of a Sales Coordinator is to support the sales team and facilitate the coordination of sales activities for a specific
location at Uptown Alley. This role plays a crucial part in ensuring smooth and efficient operations within the sales
department and contributes to achieving sales targets and objectives.
Key Responsibilities:
Strategic and Financial Management
Assist in maintaining sales collateral, promotional materials, and inventory for the specific location
Support the sales team in preparing sales forecasts, budget reports, and other administrative tasks as needed.
Help ensure that sales processes and procedures are followed consistently and efficiently.
Provide administrative support to the sales team, including preparing sales materials, documents, and presentations.
Operational Management
Maintain accurate and up-to-date records of client information, bookings, and sales activities using CRM systems or other databases.
Prepare contracts, agreements, and other documentation related to bookings, ensuring that all necessary paperwork is completed accurately and in a timely manner.
Assist in tracking sales performance, generating reports, and analyzing data to identify trends and opportunities for improvement.
Communicate with the sales team to relay client feedback, address operational issues, and resolve any challenges that may arise during the booking process.
Assist in managing bookings for events, parties, and group outings at the specific location.
Staff Management
Act as a liaison between the sales team and other departments, facilitating communication and ensuring that all parties are informed and aligned.
Liaise with internal departments, such as operations and catering, to ensure that bookings are executed smoothly and according to client expectations.
Customer Service
Serve as a point of contact for clients, providing assistance and support throughout the booking process.
Communicate with clients to confirm details, address inquiries or concerns, and provide updates on the status of bookings.
Build and maintain positive relationships with clients to encourage repeat business and referrals.
Education & Qualifications:
Highschool or GED equivalent.
Must be 21 years old.
Must be able to work up tp fifty hours per week.
Able to lift up to 50 lbs, Able to stand for long periods of time.
Desirable - AA or BA in business management or relevant discipline.
Experience:
Minimum 1-2 years experience with an FEC or restaurant in a managerial or leadership position.
Experience in a high-volume environment.
Desirable - Previous experience at an FEC or restaurant
Skills & Competencies:
Excellent verbal and written communication skills
Time management skills
Leadership skills
Meticulous attention to detail
Desirable - Basic understanding of financial analysis and budget management. Familiarity with the latest entertainment trends and technology.
Technological Proficiency
Basic working knowledge of our Customer Relationship Management (CRM) Software
Working knowledge of our Reservation and booking software.
Working knowledge of our Point-of-Sale (POS) System
Intermediate skills with Microsoft office, and Windows based PCs
Intermediate payroll and HRIS platform understanding
Desirable - Social media proficiency
Personal Qualities:
Self motivated, strong teamwork ethic and attitude, passion for their work, maintains professional demeanor.
Languages:
English
Desirable - Spanish
Department: Operations Location: On-Site Travel Required: Occasionally Type: Full-Time Working Pattern: Monday-Friday, Weekends, Nights, Holidays Reports To: General Manager Collaborates With: Human Resources, Sales and Marketing, Payroll, Administrative Support Teams Supports & Engages With: Manager Assistants, FOH, BOH, Guests
Fun and Exciting Work Environment
Culture & Community - engaging team events, monthly team recognition
401k, Roth IRA
Financial Security - competitive salary, incentive bonus structure
Generous Paid Time Off Policies
Work-Life Balance - Flexible working schedule
Paid Parental Leave
Health & Wellbeing - company sponsored health and vision insurance
Professional Development
Role Purpose: The role of a Sales Coordinator is to support the sales team and facilitate the coordination of sales activities for a specific
location at Uptown Alley. This role plays a crucial part in ensuring smooth and efficient operations within the sales
department and contributes to achieving sales targets and objectives.
Key Responsibilities:
Strategic and Financial Management
Assist in maintaining sales collateral, promotional materials, and inventory for the specific location
Support the sales team in preparing sales forecasts, budget reports, and other administrative tasks as needed.
Help ensure that sales processes and procedures are followed consistently and efficiently.
Provide administrative support to the sales team, including preparing sales materials, documents, and presentations.
Operational Management
Maintain accurate and up-to-date records of client information, bookings, and sales activities using CRM systems or other databases.
Prepare contracts, agreements, and other documentation related to bookings, ensuring that all necessary paperwork is completed accurately and in a timely manner.
Assist in tracking sales performance, generating reports, and analyzing data to identify trends and opportunities for improvement.
Communicate with the sales team to relay client feedback, address operational issues, and resolve any challenges that may arise during the booking process.
Assist in managing bookings for events, parties, and group outings at the specific location.
Staff Management
Act as a liaison between the sales team and other departments, facilitating communication and ensuring that all parties are informed and aligned.
Liaise with internal departments, such as operations and catering, to ensure that bookings are executed smoothly and according to client expectations.
Customer Service
Serve as a point of contact for clients, providing assistance and support throughout the booking process.
Communicate with clients to confirm details, address inquiries or concerns, and provide updates on the status of bookings.
Build and maintain positive relationships with clients to encourage repeat business and referrals.
Education & Qualifications:
Highschool or GED equivalent.
Must be 21 years old.
Must be able to work up tp fifty hours per week.
Able to lift up to 50 lbs, Able to stand for long periods of time.
Desirable - AA or BA in business management or relevant discipline.
Experience:
Minimum 1-2 years experience with an FEC or restaurant in a managerial or leadership position.
Experience in a high-volume environment.
Desirable - Previous experience at an FEC or restaurant
Skills & Competencies:
Excellent verbal and written communication skills
Time management skills
Leadership skills
Meticulous attention to detail
Desirable - Basic understanding of financial analysis and budget management. Familiarity with the latest entertainment trends and technology.
Technological Proficiency
Basic working knowledge of our Customer Relationship Management (CRM) Software
Working knowledge of our Reservation and booking software.
Working knowledge of our Point-of-Sale (POS) System
Intermediate skills with Microsoft office, and Windows based PCs
Intermediate payroll and HRIS platform understanding
Desirable - Social media proficiency
Personal Qualities:
Self motivated, strong teamwork ethic and attitude, passion for their work, maintains professional demeanor.
Languages:
English
Desirable - Spanish
Department: Operations Location: On-Site Travel Required: Occasionally Type: Full-Time Working Pattern: Monday-Friday, Weekends, Nights, Holidays Reports To: General Manager Collaborates With: Human Resources, Sales and Marketing, Payroll, Administrative Support Teams Supports & Engages With: Manager Assistants, FOH, BOH, Guests