Kickstand
Public Relations Account Manager - London
Kickstand, Boston, Massachusetts, us, 02298
PLEASE NOTE: THIS IS A PUBLIC RELATIONS ACCOUNT MANAGEMENT POSITION, NOT A SALES ROLE. PLEASE DO NOT APPLY UNLESS YOUR ACCOUNT MANAGEMENT EXPERIENCE IS SPECIFIC TO PUBLIC RELATIONS WITHIN AN AGENCY ENVIRONMENT. WE ARE OPEN TO CONTRACT WORK AS WELL.
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
Job Summary:
Kickstand, a global, full-service PR firm, is looking for an experienced Account Manager (AM) to join its team. The ideal candidate will have at least 6+ years of public relations experience, including at least one year of serving in an account oversight role, and at least one year of technology account management experience in an agency environment.
This is an opportunity to join a fast-growing agency and serve in a leadership position across a variety of client accounts. Candidates should be tech-loving self-starters looking to take the next step in their career. We're helping the next generation of innovative technology companies around the globe get to market and grow. This position offers the opportunity to help build something new and exciting. Something that matters.
The successful Account Manager has a proactive nature, enthusiasm and drive. They offer an extensive knowledge of business and tech media and understand how their clients play in the space. They understand and can effectively communicate complex technology concepts. They have a strong work ethic, and a knack for organization and attention to detail, with the ability to prioritize and manage multiple tasks on an ongoing basis. They excel in building relationships with clients and developing junior talent and possess excellent interpersonal skills.
Responsibilities:
In this role, you will work with clients and internal team members to ensure consistent client success, leading multiple accounts and providing mentorship and direction to junior teammates. Candidates that apply should be located in the London region.
Client Management:
Day-to-day contact for a variety of agency accounts, both consumer and B2BDevelop and maintain positive, long-term relationships with clientsUnderstand clients' business and objectives, and offer counsel and strategic recommendations that reflects understandingEnsure consistent account performance against all defined KPIs, overseeing communication of results and providing analysisEnsure speed and accuracy across all client correspondenceWork closely with leadership team to regularly review account performance and identify opportunities for account growthSupport new business efforts, aiding in content creation and presentation preparation, and attending meetings as neededAccount Management:
Support account strategy development and needed refinement over the course of client relationshipOversee all client activities, ensuring delivery against deadlines and consistent success against defined goals and KPIsLead client calls and meetings, providing clear view of all account activity and progress against goalsProvide leadership and oversight of media relations efforts, ensuring consistent proactive pitching and identifying and managing reactive news opportunitiesEnsure consistent execution of all client processes including weekly calls, updates, quarterly reports, briefings, etc. and internal processes including news reporting, weekly staff updates, etc.Regularly contribute ideas for media relations, content and campaignsOversee drafting of and edit short and long-form content, including press releases, blog posts, press kits, messaging, briefing sheetsOversee successful execution of client campaigns, including research and content creationTeam Management and Internal Support:
Provide leadership and direction to junior team members, finding and supporting opportunities for personal and career developmentEstablish trust among direct reports, working with junior team members to maximize strengths and improve areas of weaknessShow total willingness to provide feedback and answer team questionsMonitors team activity on accounts and aid in prioritization of tasks to align with client goals and metricsActs as a steward of the Kickstand brand, aiding in recruitment and retention of junior talentGeneral:
Support development and growth of a strong agency culture by actively participating in team outings and engagement opportunities, including team brainstorms, trainings and planning sessionsConsistently demonstrate creative problem solving and contribute to continuous improvement of systems, processes and policiesOffer ideas and show proactive ownership of Kickstand company initiatives (cultural, operational, etc.)Consistently looks for opportunities to build and promote the Kickstand brandRequirements
Required Knowledge and Skills:
Proven track record of PR success (media and influencer outreach, client relations, program management, writing, etc.)Extensive knowledge of print, broadcast and digital mediaA passion for technology and working with high-growth startups, both B2B and B2CExcellent client management skills, including day-to-day management and counsel across accountsAbility to build and deliver client reports, including the mastery of several toolsAbility to deliver to tight deadlines and remain calm under pressureExcellent communication skills (written and spoken)Time management and organizationAttention to detailPositive, constructive attitudePolished and professionalRequired Education and Experience:
Undergraduate degree6+ years of PR experience; 2-3+ years of experience in a tech-focused agency strongly preferredAt least 1 year of account management experience in an agency environmentProven success managing multiple accountsExperience working with technology companiesExperience managing junior talentExperience with PR tools/databases, such as CisionPoint, TrendKite, etcDigital experience including work with InDesign, creation of visual assets, work in Google Analytics not required, but a plusExperience conducting or working with market research not required, but a plusWe strongly prefer candidates from the Austin, Boston, San Francisco, and Denver marketsBenefits
What's in it for you:
An opportunity to join a high-growth agency and help it continue to scaleCompetitive salaryMonthly wellness and social stipendsContinuing education benefitsFamily planning grants, paid maternity and paternity leave, and working parent stipendsGenerous paid time off, including an on-call schedule for end of the yearOnce eligible, every other Friday offReal, meaningful work with exciting technology clients around the worldFlexible work schedule - 100% remoteReal opportunity for advancement in a high-growth firmKickstand Communications is committed to a diverse and inclusive workplace. Additionally, we provide equal employment opportunities to all and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.#J-18808-Ljbffr
Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
Job Summary:
Kickstand, a global, full-service PR firm, is looking for an experienced Account Manager (AM) to join its team. The ideal candidate will have at least 6+ years of public relations experience, including at least one year of serving in an account oversight role, and at least one year of technology account management experience in an agency environment.
This is an opportunity to join a fast-growing agency and serve in a leadership position across a variety of client accounts. Candidates should be tech-loving self-starters looking to take the next step in their career. We're helping the next generation of innovative technology companies around the globe get to market and grow. This position offers the opportunity to help build something new and exciting. Something that matters.
The successful Account Manager has a proactive nature, enthusiasm and drive. They offer an extensive knowledge of business and tech media and understand how their clients play in the space. They understand and can effectively communicate complex technology concepts. They have a strong work ethic, and a knack for organization and attention to detail, with the ability to prioritize and manage multiple tasks on an ongoing basis. They excel in building relationships with clients and developing junior talent and possess excellent interpersonal skills.
Responsibilities:
In this role, you will work with clients and internal team members to ensure consistent client success, leading multiple accounts and providing mentorship and direction to junior teammates. Candidates that apply should be located in the London region.
Client Management:
Day-to-day contact for a variety of agency accounts, both consumer and B2BDevelop and maintain positive, long-term relationships with clientsUnderstand clients' business and objectives, and offer counsel and strategic recommendations that reflects understandingEnsure consistent account performance against all defined KPIs, overseeing communication of results and providing analysisEnsure speed and accuracy across all client correspondenceWork closely with leadership team to regularly review account performance and identify opportunities for account growthSupport new business efforts, aiding in content creation and presentation preparation, and attending meetings as neededAccount Management:
Support account strategy development and needed refinement over the course of client relationshipOversee all client activities, ensuring delivery against deadlines and consistent success against defined goals and KPIsLead client calls and meetings, providing clear view of all account activity and progress against goalsProvide leadership and oversight of media relations efforts, ensuring consistent proactive pitching and identifying and managing reactive news opportunitiesEnsure consistent execution of all client processes including weekly calls, updates, quarterly reports, briefings, etc. and internal processes including news reporting, weekly staff updates, etc.Regularly contribute ideas for media relations, content and campaignsOversee drafting of and edit short and long-form content, including press releases, blog posts, press kits, messaging, briefing sheetsOversee successful execution of client campaigns, including research and content creationTeam Management and Internal Support:
Provide leadership and direction to junior team members, finding and supporting opportunities for personal and career developmentEstablish trust among direct reports, working with junior team members to maximize strengths and improve areas of weaknessShow total willingness to provide feedback and answer team questionsMonitors team activity on accounts and aid in prioritization of tasks to align with client goals and metricsActs as a steward of the Kickstand brand, aiding in recruitment and retention of junior talentGeneral:
Support development and growth of a strong agency culture by actively participating in team outings and engagement opportunities, including team brainstorms, trainings and planning sessionsConsistently demonstrate creative problem solving and contribute to continuous improvement of systems, processes and policiesOffer ideas and show proactive ownership of Kickstand company initiatives (cultural, operational, etc.)Consistently looks for opportunities to build and promote the Kickstand brandRequirements
Required Knowledge and Skills:
Proven track record of PR success (media and influencer outreach, client relations, program management, writing, etc.)Extensive knowledge of print, broadcast and digital mediaA passion for technology and working with high-growth startups, both B2B and B2CExcellent client management skills, including day-to-day management and counsel across accountsAbility to build and deliver client reports, including the mastery of several toolsAbility to deliver to tight deadlines and remain calm under pressureExcellent communication skills (written and spoken)Time management and organizationAttention to detailPositive, constructive attitudePolished and professionalRequired Education and Experience:
Undergraduate degree6+ years of PR experience; 2-3+ years of experience in a tech-focused agency strongly preferredAt least 1 year of account management experience in an agency environmentProven success managing multiple accountsExperience working with technology companiesExperience managing junior talentExperience with PR tools/databases, such as CisionPoint, TrendKite, etcDigital experience including work with InDesign, creation of visual assets, work in Google Analytics not required, but a plusExperience conducting or working with market research not required, but a plusWe strongly prefer candidates from the Austin, Boston, San Francisco, and Denver marketsBenefits
What's in it for you:
An opportunity to join a high-growth agency and help it continue to scaleCompetitive salaryMonthly wellness and social stipendsContinuing education benefitsFamily planning grants, paid maternity and paternity leave, and working parent stipendsGenerous paid time off, including an on-call schedule for end of the yearOnce eligible, every other Friday offReal, meaningful work with exciting technology clients around the worldFlexible work schedule - 100% remoteReal opportunity for advancement in a high-growth firmKickstand Communications is committed to a diverse and inclusive workplace. Additionally, we provide equal employment opportunities to all and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.#J-18808-Ljbffr