PEN America
Program Manager, Digital Safety Training and Resources (Media)
PEN America, Washington, District of Columbia, us, 20022
PEN America, a nonprofit organization working at the intersection of literature and human rights, seeks a dynamic and results-oriented program manager to lead our work to support journalists, media professionals, and their allies and employers—including news organizations and professional associations—in the face of online abuse and other digital safety challenges in the U.S. This is a full-time position based at PEN America’s New York City headquarters; applicants based in Washington, D.C. will also be considered. The program manager will supervise at least one full-time staff member and will report to the director, digital safety and free expression. This position has an initial 12-month term subject to extension contingent on funding.
Considering making an application for this job Check all the details in this job description, and then click on Apply.The program manager will drive forward our work to protect and support journalists, media professionals, and their allies and employers in the U.S. by: managing and conducting online abuse defense trainings and giving public presentations; expanding our engagement with affected audiences in the media sector, strengthening existing partnerships and forging new ones; coordinating with PEN America’s teams focused on disinformation, national outreach, and Washington D.C. policy and advocacy; and following current developments in digital safety, censorship, and free expression. The program manager will have opportunities for public speaking, travel, and relationship building in the media and digital rights sectors.The ideal candidate will be deeply committed to making online spaces safer and more equitable, passionate about protecting free expression rights online, possess an understanding of intersectionality, and be attuned to the challenges to digital safety in an era of rapidly evolving technology. The position requires an energized, highly organized, and collaborative work style; the ability to navigate complex and potentially fraught questions about identity, trust, and conflict in online spaces; and the drive to build PEN America’s expertise and impact in this field. It offers substantial potential for professional advancement as PEN America’s programming in this area expands.Online abuse—from violent threats and hateful slurs to sexual harassment and doxing—poses a direct and pressing threat to free expression. Journalists, writers, academics, librarians, and others in the media and literary space are targeted for their visibility, their profession, and their identity. In response, PEN America has deepened its commitment to fighting online abuse by:Equipping those facing abuse with resources and training to defend themselves;Collaborating with publishing houses, universities, media organizations, and other employers to protect and support those facing harassment;Conducting research and advocacy to hold social media companies accountable for online harms;Working in coalition with partner organizations to fight back.In alignment with PEN America’s current policy, all applicants should be available to report to the office at least three days per week. This policy is subject to change.RESPONSIBILITIES:Conduct training for writers, journalists, and other creative and media professionals, as well as their allies and employers, and scale up services to those audiences within our training program.Build sustained partnerships with media organizations—including newsrooms, publishers, and professional associations—to develop stronger protection and support mechanisms for staff and freelance media professionals facing online abuse.Collaborate across teams to provide individualized, trauma-informed support on digital safety to writers and their allies under attack for their work.Manage the program assistant, providing day-to-day supervision for their work as well as mentoring, guidance, and assessment.Develop digital safety resources for writers and their allies, including drafting and updating content in collaboration with multiple teams.Attend and speak at conferences and other public events, as needed.Follow current developments in online abuse, anti-harassment, and digital content moderation and conduct relevant research and analysis.Support the digital safety team in their work with writers, scholars, and the literary and academic fields, as needed.Research funding opportunities and draft proposals to sustain and build the program.Provide support on intern recruitment and management, recordkeeping, financial reconciliation, and other administrative tasks as appropriate.Passionately support and advance PEN America’s mission to safeguard free expression in the United States and abroad.
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Considering making an application for this job Check all the details in this job description, and then click on Apply.The program manager will drive forward our work to protect and support journalists, media professionals, and their allies and employers in the U.S. by: managing and conducting online abuse defense trainings and giving public presentations; expanding our engagement with affected audiences in the media sector, strengthening existing partnerships and forging new ones; coordinating with PEN America’s teams focused on disinformation, national outreach, and Washington D.C. policy and advocacy; and following current developments in digital safety, censorship, and free expression. The program manager will have opportunities for public speaking, travel, and relationship building in the media and digital rights sectors.The ideal candidate will be deeply committed to making online spaces safer and more equitable, passionate about protecting free expression rights online, possess an understanding of intersectionality, and be attuned to the challenges to digital safety in an era of rapidly evolving technology. The position requires an energized, highly organized, and collaborative work style; the ability to navigate complex and potentially fraught questions about identity, trust, and conflict in online spaces; and the drive to build PEN America’s expertise and impact in this field. It offers substantial potential for professional advancement as PEN America’s programming in this area expands.Online abuse—from violent threats and hateful slurs to sexual harassment and doxing—poses a direct and pressing threat to free expression. Journalists, writers, academics, librarians, and others in the media and literary space are targeted for their visibility, their profession, and their identity. In response, PEN America has deepened its commitment to fighting online abuse by:Equipping those facing abuse with resources and training to defend themselves;Collaborating with publishing houses, universities, media organizations, and other employers to protect and support those facing harassment;Conducting research and advocacy to hold social media companies accountable for online harms;Working in coalition with partner organizations to fight back.In alignment with PEN America’s current policy, all applicants should be available to report to the office at least three days per week. This policy is subject to change.RESPONSIBILITIES:Conduct training for writers, journalists, and other creative and media professionals, as well as their allies and employers, and scale up services to those audiences within our training program.Build sustained partnerships with media organizations—including newsrooms, publishers, and professional associations—to develop stronger protection and support mechanisms for staff and freelance media professionals facing online abuse.Collaborate across teams to provide individualized, trauma-informed support on digital safety to writers and their allies under attack for their work.Manage the program assistant, providing day-to-day supervision for their work as well as mentoring, guidance, and assessment.Develop digital safety resources for writers and their allies, including drafting and updating content in collaboration with multiple teams.Attend and speak at conferences and other public events, as needed.Follow current developments in online abuse, anti-harassment, and digital content moderation and conduct relevant research and analysis.Support the digital safety team in their work with writers, scholars, and the literary and academic fields, as needed.Research funding opportunities and draft proposals to sustain and build the program.Provide support on intern recruitment and management, recordkeeping, financial reconciliation, and other administrative tasks as appropriate.Passionately support and advance PEN America’s mission to safeguard free expression in the United States and abroad.
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