American Express
Quality Engineer I - Customer Marketing_
American Express, Phoenix, Arizona, United States, 85067
**Description****You Lead the Way. We’ve Got Your Back**With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex.The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.American Express is looking for an entrepreneurial and creative Quality Engineer to join our energetic team of high performers in this fast-paced Fortune 100 company that delivers world-class card member experiences.**Purpose of the Role:**Ensure best in class quality assurance of security solutions and platforms for American Express customers from functional, security and stability perspective. To coordinate, execute, document, and report all testing and post install validation activities in support of the Marketing Technology quality assurance process. Drive operational experience through delivery of automated test and validation processes.**Key Responsibilities:**+ Provides domain expertise to engineers on Automation, Testing and Quality Assurance (QA) methodologies and processes, crafts and executes test scripts, assists in preparation of test strategies, sets up and maintains test data & environments as well as logs results.+ Functions as a platform SME who drives quality and automation strategy at application level, identifies new opportunities and drives Software Engineers to deliver the highest quality code.+ Executes against the test and automation strategy defined at the portfolio level.+ Works with engineers to drive improvements in code quality via manual and automated testing.+ Delivers on capabilities for the portfolio automation strategy.+ Develop the test cases thriving for 100% test automation.+ Involved in the review of the user story backlog and requirements specifications for completeness and weaknesses in function, performance, reliability, scalability, testability, usability, and security and compliance testing, and provides recommendations Plans and defines testing approach, providing advice on prioritization of testing activity in support of identified risks in project schedules or test scenarios.+ Develops test plans, testing resource requirements, and overall scheduling of testing tasks.+ Drives the development automation and testing is a CI/CD environment.+ Develops manual and automated test cases and configurations needed to meet testing of business requirements.+ Executes test cases/scripts to ensure delivery of quality software applications, including Systems Integration, Regression, and Performance Testing.+ Generates test data to support the requirements and test case for various test phases.+ Builds and maintains CI/CD Automation process and execution.+ Responsible for handling the definition, implementation, and integration of quality principles into the design and development of software and IT processes for the team.+ Monitors and tracks resolution of defects, coordinating with scrum teams in order to prevent, report, and resolve them.+ Designs, monitors, and analyzes quality assurance metrics such as defect, defect counts, test results, and test status.+ Recognizes opportunities to adopt creative testing technologies and techniques.+ Looks beyond the obvious for continuous improvement opportunities.+ Automation testing tools/technologies - Rally, Selenium, TestNG, Maven, JMeter, Jenkins, and Sauce Labs.+ Drives the development of automation and testing in a CI/CD environment+ Drives and innovates CI/CD Automation process and execution+ Contribute to capabilities for the team automation strategy+ Involved in the Quality Engineering community internal and external to American+ Express to share best practices, tools and resources+ Strives to adhere to and uphold the code quality standards and best practices+ set within engineering teams.+ Coach, provide guidance and assist to upskill junior team members**Skills & Qualifications:**+ 5 years of experience in Technology, with an emphasis on QA, and confirmed ability in writing test cases, running functional, automated, or performance tests, and managing defects.+ Experience in TDD, unit testing, functional testing, system integration testing, regression testing, UI testing, web service testing, and browser compatibility testing.+ Experience in writing BDD methodology test cases, and creating feature level automated test cases+ Test Automation experience of functional, security and solution/system level tests+ Experience in Automation Testing Tools and Technologies, RESTful APIs and Web Applications using Java, Cucumber, Selenium, Rally, Maven, JUnit, Eclipse IDE, JMeter, Jenkins, Shell/ Python, and Sauce Labs.+ Experience with Agile, Agile at scale (SAFe), other rapid application development methods, and Waterfall SDLC.+ Ability to deliver in a Continuous Deployment (CD) and Continuous Integration (CI) environment.+ Experience with coding skills across a variety of platforms is a plus.+ Learns and applies new technologies and techniques. Keeps up to date on current research and technology in the industry.+ Recognizes the importance of collaboration to achieve objectives. Influences team members with creative changes and continuous improvement.+ Demonstrates analytical thinking, problem solving and adaptive communication.+ Ability to learn and deep dive into new technology and business domains, question status quo and think outside of the box.+ Bachelor’s degree in computer science, Information Systems, Business Administration, with relevant work experience.**Qualifications**Salary Range: $85,000.00 to $150,000.00 annually bonus benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:+ Competitive base salaries+ Bonus incentives+ 6% Company Match on retirement savings plan+ Free financial coaching and financial well-being support+ Comprehensive medical, dental, vision, life insurance, and disability benefits+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)+ Free and confidential counseling support through our Healthy Minds program+ Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site .American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: ol.gov/agencies/ofccp/posters to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.**Job:** Technology**Primary Location:** US-Arizona-Phoenix**Schedule** Full-time**Req ID:** 24015864