Stride
User Experience Researcher
Stride, Boise, Idaho, United States, 83708
This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2254282 Job Description
As a User Experience Researcher at Stride, you will collaborate closely with marketing, product, design, engineering, and data partners. This role demands a keen understanding of user experience research throughout the product design lifecycle, collaboration with cross-functional teams, a deep-rooted understanding of human-centered design and design thinking, and a comprehensive knowledge of the edTech landscapes. Success in this role will require balancing collaborative team dynamics with autonomy and initiative of individual ownership. You must be able to manage multiple projects simultaneously at different phases of the product life cycle. Above all, you should be a creative problem-solver and enthusiastic team player.
ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.
Independently lead research efforts, in collaboration with stakeholders, to support product development across the product development lifecycle.Collaborate with cross-functional teams of UX designers, product owners, product managers, developers, and researchers to clarify and define research objectives.Employ a variety of research methodologies and tools to understand user experiences, needs, goals, attitudes, and behaviors.Own research operational and administrative tasks like participant recruiting and gift card distribution.Present and communicate research insights to key decision-makers and stakeholders.Equip designers, product managers, and other stakeholders with insights about users\' experiences to inform the product strategy and development decisions.Work closely with product teams to ensure features and functionality meets users\' needs and addresses user feedback, and develop and maintain a product roadmap that aligns with the company\'s business goals, budgets, and timelines.Create empathy throughout the organization by continuously sharing insights about the users needs, pain points, and experiences.
Supervisory Responsibilities: This position has no formal supervisory responsibilities.
Certificates and Licenses: None required.
OTHER REQUIRED QUALIFICATIONS
:
Three (3) years of industry experience in UX research, product research, or related fields (such as psychology, UX design, software development, etc.) OR equivalent combination of education and experience.
{=html} - Proven track record of collaborating with cross-functional teams to develop and execute product strategies. - Ability to foster a culture of continuous improvement within the team by identifying areas for optimization and implementing strategies for enhancement. - Deep knowledge of human-centered design and product research methodologies, tools, and best practices needed across the product development lifecycle. - Excellent communication and interpersonal skills, and ability to work with diverse personalities and cross-functional teams - Ability to work in a fast-paced, dynamic environment. - Must be highly organized and able to manage multiple projects simultaneously. - Additionally, you should have experience with building surveys, developing unmoderated tests, synthesizing analytics dashboards, and facilitating moderated usability tests and interviews. - Ability to pivot and adapt, when necessary. - Strategic thinker, creative problem-solver and enthusiastic team player. - Microsoft (Sharepoint, Outlook, Word, Excel, PowerPoint, etc.); Web proficiency. - Ability to travel up to 5% of the time. - Ability to clear required background check.
*DESIRED QUALIFICATIONS
:
Bachelor\'s degree or industry-recognized certification in a relevant field such as human-computer-interaction, human factors, psychology, sociology, or product management.Prior experience conducting user experience or product research within the EdTech sector.Knowledge of the EdTech market and trends.Understanding of GDPA, COPPA, and FERPA standards, and other user experience research ethical standards.Experience using Heap, Hotjar, Qualtrics, UserTesting.com, Figma, and other similar tools related to user experience design and research.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is virtual and open to residents of the 50 states and Washington, D.C.
Compensation & Benefits: Stride, Inc. considers a person\'s education, experience, and qualifications, as well as the position\'s work
As a User Experience Researcher at Stride, you will collaborate closely with marketing, product, design, engineering, and data partners. This role demands a keen understanding of user experience research throughout the product design lifecycle, collaboration with cross-functional teams, a deep-rooted understanding of human-centered design and design thinking, and a comprehensive knowledge of the edTech landscapes. Success in this role will require balancing collaborative team dynamics with autonomy and initiative of individual ownership. You must be able to manage multiple projects simultaneously at different phases of the product life cycle. Above all, you should be a creative problem-solver and enthusiastic team player.
ESSENTIAL FUNCTIONS: Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.
Independently lead research efforts, in collaboration with stakeholders, to support product development across the product development lifecycle.Collaborate with cross-functional teams of UX designers, product owners, product managers, developers, and researchers to clarify and define research objectives.Employ a variety of research methodologies and tools to understand user experiences, needs, goals, attitudes, and behaviors.Own research operational and administrative tasks like participant recruiting and gift card distribution.Present and communicate research insights to key decision-makers and stakeholders.Equip designers, product managers, and other stakeholders with insights about users\' experiences to inform the product strategy and development decisions.Work closely with product teams to ensure features and functionality meets users\' needs and addresses user feedback, and develop and maintain a product roadmap that aligns with the company\'s business goals, budgets, and timelines.Create empathy throughout the organization by continuously sharing insights about the users needs, pain points, and experiences.
Supervisory Responsibilities: This position has no formal supervisory responsibilities.
Certificates and Licenses: None required.
OTHER REQUIRED QUALIFICATIONS
:
Three (3) years of industry experience in UX research, product research, or related fields (such as psychology, UX design, software development, etc.) OR equivalent combination of education and experience.
{=html} - Proven track record of collaborating with cross-functional teams to develop and execute product strategies. - Ability to foster a culture of continuous improvement within the team by identifying areas for optimization and implementing strategies for enhancement. - Deep knowledge of human-centered design and product research methodologies, tools, and best practices needed across the product development lifecycle. - Excellent communication and interpersonal skills, and ability to work with diverse personalities and cross-functional teams - Ability to work in a fast-paced, dynamic environment. - Must be highly organized and able to manage multiple projects simultaneously. - Additionally, you should have experience with building surveys, developing unmoderated tests, synthesizing analytics dashboards, and facilitating moderated usability tests and interviews. - Ability to pivot and adapt, when necessary. - Strategic thinker, creative problem-solver and enthusiastic team player. - Microsoft (Sharepoint, Outlook, Word, Excel, PowerPoint, etc.); Web proficiency. - Ability to travel up to 5% of the time. - Ability to clear required background check.
*DESIRED QUALIFICATIONS
:
Bachelor\'s degree or industry-recognized certification in a relevant field such as human-computer-interaction, human factors, psychology, sociology, or product management.Prior experience conducting user experience or product research within the EdTech sector.Knowledge of the EdTech market and trends.Understanding of GDPA, COPPA, and FERPA standards, and other user experience research ethical standards.Experience using Heap, Hotjar, Qualtrics, UserTesting.com, Figma, and other similar tools related to user experience design and research.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is virtual and open to residents of the 50 states and Washington, D.C.
Compensation & Benefits: Stride, Inc. considers a person\'s education, experience, and qualifications, as well as the position\'s work