Chick-fil-A
Communications Manager
Chick-fil-A, Atlanta, Georgia, United States, 30383
Overview
The Subsidiary Staff Communications team serves Chick-fil-A’s subsidiaries, Chick-fil-A Supply and Bay Center Foods, by executing effective, compelling internal communications that build culture, drive change and support business goals. This individual will support the team’s vision of creating clarity and alignment by inspiring, educating and equipping internal audiences.
Specifically, this individual will focus on supporting a set of business leaders within Chick-fil-A Supply and Bay Center Foods to create and execute communications strategies and tactics in support of Staff and Team Members at both subsidiaries.
This individual will be responsible for collaborating with Corporate Communications and other partners in Chick-fil-A, Inc. to develop strategic communications messaging on enterprise-wide initiatives, represent Subsidiary Staff Communications on cross-functional teams, produce quarterly Staff meetings, and serve as Editor for Staff-Wide and People Leader newsletters.
To be successful in this role, the communicator must be resourceful, collaborative, and able to quickly learn the business, its audiences, and their needs.
About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A Restaurants. Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs. This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
About Bay Center Foods A wholly-owned subsidiary of Chick-fil-A, Inc., Bay Center Foods, LLC is a state-of-the-art, highly automated and technology-focused food production facility serving Chick-fil-A restaurants across the country. Bay Center plays an important role in Chick-fil-A's growth enabling innovation to improve team member, and ultimately the customer experience. Bay Center is a dynamic, fast-paced work environment.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Responsibilities
Business partner: Provide strategic business thinking around key strategies and initiatives, connecting to strategies in the business and across Chick-fil-A, Inc., where needed
Communications consulting: Build understanding of identified teams and initiatives to effectively create strategic communications plans, then execute tactics to help business partners achieve their goals
Change communications: Identify the impact on target audiences and develop messaging to support internal audiences through change
Messaging: Develop messaging, narratives, scripting and other written content with accuracy, clarity, and consistency
Cross-functional team representation: Provide strategic business thinking around key strategies and initiatives, connecting to broad enterprise strategies
Project oversight: Support and execute deadline-driven communications initiatives, on budget and on time, using appropriate combinations of vendors, contractors, agencies, and in-house services
Relationship builder: Highly collaborative style and has the ability to influence and build alignment at all levels and across multiple teams and departments
Audience: Understand Staff needs to tailor communications in the appropriate manner, including delivering strategic messages across a variety of digital, video and print platforms
Continuous improvement: Constant desire to learn how to improve work and translate key communication trends into the into the fast-paced, rapidly growing distribution businesses
Minimum Qualifications
Bachelor’s degree in a communications-related field, such as English, Communications, Public Relations, Journalism, Business or equivalent
3-5 years’ experience in a corporate communications function or communications agency, communicating with personnel at all levels of the organization
Excellent written, oral and interpersonal communication skills
Track record as a communicator who thrives on managing a variety of initiatives concurrently and on deadline
Self-starter able to work independently or in a group, adapt to shifting priorities
Ability to communicate well with team members and leaders to meet goals and deadlines
Ability to multi-task and drive execution across multiple priorities
Willingness to grow and take on new responsibilities, including identification of better ways of working
Preferred Qualifications
Prior experience in internal communications
Working knowledge of distribution (warehouse) operations
Understanding of franchised and/or highly matrixed organizations
Minimum Years of Experience
3
Travel Requirements
10%
Required Level of Education
Bachelor's Degree
Major/Concentration
Communications-related field, such as English, Communications, Public Relations, Journalism, Business or equivalent
Job FunctionDistribution
Position TypeExperienced Professionals
Requisition ID2024-17349
Posting Location : LocationUS-GA-Atlanta
The Subsidiary Staff Communications team serves Chick-fil-A’s subsidiaries, Chick-fil-A Supply and Bay Center Foods, by executing effective, compelling internal communications that build culture, drive change and support business goals. This individual will support the team’s vision of creating clarity and alignment by inspiring, educating and equipping internal audiences.
Specifically, this individual will focus on supporting a set of business leaders within Chick-fil-A Supply and Bay Center Foods to create and execute communications strategies and tactics in support of Staff and Team Members at both subsidiaries.
This individual will be responsible for collaborating with Corporate Communications and other partners in Chick-fil-A, Inc. to develop strategic communications messaging on enterprise-wide initiatives, represent Subsidiary Staff Communications on cross-functional teams, produce quarterly Staff meetings, and serve as Editor for Staff-Wide and People Leader newsletters.
To be successful in this role, the communicator must be resourceful, collaborative, and able to quickly learn the business, its audiences, and their needs.
About Chick-fil-A Supply A wholly owned subsidiary of Chick-fil-A, Inc., Chick-fil-A Supply™ is a distribution service provider focused entirely on serving the unique needs of Chick-fil-A Restaurants. Due to steady, year-over-year sales and volume growth, combined with the complexity in our Restaurants, Chick-fil-A Supply supports current and future Restaurant needs through distribution innovation that extends the Chick-fil-A culture of care to those it serves, as well as those it employs. This subsidiary is in the early stages of development and is a dynamic, fast-paced work environment focused on launching this new service to Restaurants across the nation.
About Bay Center Foods A wholly-owned subsidiary of Chick-fil-A, Inc., Bay Center Foods, LLC is a state-of-the-art, highly automated and technology-focused food production facility serving Chick-fil-A restaurants across the country. Bay Center plays an important role in Chick-fil-A's growth enabling innovation to improve team member, and ultimately the customer experience. Bay Center is a dynamic, fast-paced work environment.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Responsibilities
Business partner: Provide strategic business thinking around key strategies and initiatives, connecting to strategies in the business and across Chick-fil-A, Inc., where needed
Communications consulting: Build understanding of identified teams and initiatives to effectively create strategic communications plans, then execute tactics to help business partners achieve their goals
Change communications: Identify the impact on target audiences and develop messaging to support internal audiences through change
Messaging: Develop messaging, narratives, scripting and other written content with accuracy, clarity, and consistency
Cross-functional team representation: Provide strategic business thinking around key strategies and initiatives, connecting to broad enterprise strategies
Project oversight: Support and execute deadline-driven communications initiatives, on budget and on time, using appropriate combinations of vendors, contractors, agencies, and in-house services
Relationship builder: Highly collaborative style and has the ability to influence and build alignment at all levels and across multiple teams and departments
Audience: Understand Staff needs to tailor communications in the appropriate manner, including delivering strategic messages across a variety of digital, video and print platforms
Continuous improvement: Constant desire to learn how to improve work and translate key communication trends into the into the fast-paced, rapidly growing distribution businesses
Minimum Qualifications
Bachelor’s degree in a communications-related field, such as English, Communications, Public Relations, Journalism, Business or equivalent
3-5 years’ experience in a corporate communications function or communications agency, communicating with personnel at all levels of the organization
Excellent written, oral and interpersonal communication skills
Track record as a communicator who thrives on managing a variety of initiatives concurrently and on deadline
Self-starter able to work independently or in a group, adapt to shifting priorities
Ability to communicate well with team members and leaders to meet goals and deadlines
Ability to multi-task and drive execution across multiple priorities
Willingness to grow and take on new responsibilities, including identification of better ways of working
Preferred Qualifications
Prior experience in internal communications
Working knowledge of distribution (warehouse) operations
Understanding of franchised and/or highly matrixed organizations
Minimum Years of Experience
3
Travel Requirements
10%
Required Level of Education
Bachelor's Degree
Major/Concentration
Communications-related field, such as English, Communications, Public Relations, Journalism, Business or equivalent
Job FunctionDistribution
Position TypeExperienced Professionals
Requisition ID2024-17349
Posting Location : LocationUS-GA-Atlanta