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Columbia University

Assistant Director, Communications

Columbia University, New York, New York, us, 10261


Do you have the right skills and experience for this role Read on to find out, and make your application.

Job Type: Officer of Administration

Regular/Temporary: Regular

Hours Per Week: 35

Salary Range: $89,500 - $98,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.Position Summary

Reporting to the Executive Director of Facilities Communications, the Assistant Director works as part of the Strategic Communications team on the development, implementation, and ongoing management of communications strategies for several departments within the Facilities and Operations portfolio, including Public Safety, Equity and Inclusion, Columbia Residential, Construction Business Initiatives, and Finance and Administration.

Responsibilities

Develop, implement, and manage the communication program for Public Safety, Equity and Inclusion, Construction Business Initiatives, Finance & Administration departments, and the Office of the Executive Vice President using various communications conduits (web/online, multi-media, emails, bulletins, articles, update reports, print materials, and presentations).

Lead and collaborate with various members of the department’s leadership team to create communication campaigns that deliver targeted information to the University’s diverse group of constituents.

Develop targeted, relevant, pertinent, and constituent-specific information for Public Safety, Equity and Inclusion, Construction Business Initiatives, Finance & Administration departments.

Write and develop original content including email announcements, press releases, social media posts, messaging docs, newsletters, website content, and other written materials for external and internal audiences. Provide quality control of key messages and management of the department’s brand. Provide ongoing editorial assistance to the senior officers in the departments.

Review/edit written material prepared by others for message consistency, format, grammar, and style. Maintain current and relevant content on departmental websites.

Uses graphic design software and serves as project manager to produce collateral communication pieces

Serve as a primary member of the Emergency Management Operations Team for the development and distribution of emergency communications.

Follow and recommend instances to leverage the latest channels and trends in communications and technology. Identify metrics aligned with communication goals and institute corresponding data collection methods for tracking and analysis.

Serve as a team lead in designing reports for tracking communication metrics and analyzing trends. Remain current on equity and inclusion best practices, trends, and cultural issues impacting the University community.

Collaborate with Columbia Residential on website enhancements and other special communication projects. Perform additional duties and special projects as assigned.

Minimum Qualifications

Bachelor's degree and a minimum of 4-6 years of related experience are required.

Strong writing skills with solid experience in delivering messages to diverse audiences across diverse mediums, including demonstrated results in developing social media campaigns.

Solid knowledge of graphic design technologies (desktop publishing, graphic software, presentational software).

Knowledge of methods and techniques used in public information campaigns, branding, and marketing. Strong listening, speaking, and presentational skills. Strong editing skills.

Must be self-motivated and service-oriented. Ability to work independently, with appropriate initiative, creativity, and attention to detail, and confidentiality required.

Possess a sense of humor, a can-do attitude, and a commitment to teamwork.

Must understand University campus services-related issues and be able to explain in terms that are easily understood by all constituent groups.

Proven ability to bring closure to projects in a quality and timely manner. Ability to interact effectively and cross-functionally with all levels of University personnel.

Ability to identify opportunities to promote Columbia’s brand. Ability and willingness to work evenings and some weekends are required.

Preferred Qualifications

Advanced degree desirable.

Experience with web development/content management/user experience, social media, photo, and video for communications initiatives is highly preferred.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

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