Streamsong
Sales & Marketing Manager
Streamsong, Tampa, Florida, us, 33646
The position of Sales & Marketing Manager is responsible for helping develop and implement the social media, email, and digital marketing plans, programs, and activities designed to increase “stay and play” golf and room bookings, group sales and daily fee golf rounds and revenue.
Provides the department with administrative support including: typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements, and other general office duties.
Essential Functions:
Ability to help in the development and ideas related to executing a successful sales and marketing plan to enhances and appropriately represent the Streamsong brand across all channels.Create and implement social media content and calendars weekly and develop strategies to increase brand presence and awareness with property level content creation across all social media channels.Create and implement email blast communications to Streamsong’s proprietary database with relevant segmented messaging on an ongoing basis.Facilitate ad production and proofing and coordinate ad production traffic with national, regional and local media outlets. Coordinate production deadlines and meet all material submission dates for upcoming ads working in conjunction with Director of Sales and Marketing and resort’s agency of record.Provide prospective clients, media, and high profile guests with information, resort details and facility tours as needed.Help with hosting media and VIP guests to include representing Streamsong in playing golf with media and/or panelists, dining with media and VIP guests, assisting with familiarity trips for media, meeting planners and other VIP guests.Assist with marketing and promotion of multiple internal career fair events at StreamsongMaintain the resort database of guest information. Administer needed changes, additions, and deletions.Help to maintain and update resort website and other website and social media pages (Instagram, X, Facebook, YouTube, LinkedIn).Create and edit monthly email for distribution along with resort promotional email blasts as needed.Assure the efficient and timely submission of all operational, financial, budgetary and related marketing and sales reports as required.Conduct periodic market research to provide information essential for revising current programs, which enhance the resort’s competitiveness in the marketplace.Assist with group tee time reservations for group sales team.Assist with room, golf and restaurant reservations for media and VIP guests.Maintain and update shuttle slides with current information.Maintain and update hours of operation for dining outlets on guest facing displays.Create and edit signage as needed for upcoming resort events and groups for in house promotion.Work collaboratively with other staff members to create new ideas and lead generation programs.Work with Director of Sales and Marketing to create and complete monthly reporting as needed for ownership.Opens incoming mail, dates stamps, and distributes accordingly. Sends outgoing mail both interoffice and outside of the hotel. Routes mail, faxes, and other printed matter.Types and prepares numerical and financial reports, as directed. Prepares correspondence on behalf of management staff. Enters data into the departments’ information system, as required. Duplicates, copies, and distributes and mails materials for the department and office.Maintains files and equipment in an orderly and professional manner.Uses the property’s email system and maintains their email box, as is policy. Additionally, this position may or may not have access or control over the email box of their supervisor(s).Appropriate business use of telephone and voice mail system.Greets internal and external customers in a friendly and professional manner. Announces visitors and handles requests, as appropriate.Some nights, weekends, and Holidays will be required to represent the resort.Non-Essential Functions:
Maintenance of filing system in accordance with the Record Retention policy.Preparation of special reports or projects, as requested.Attend all required meetings.Knowledge of and compliance with all Emergency procedures. Reports unsafe conditions, as appropriate.Maintain a professional and friendly relationship with other departments, team members, and guests.Maintains work area in a neat and orderly fashion.Other duties as assigned by management.Bachelor’s degree preferred in Marketing, Communications, Business Administration or equivalent education and experience.
Skills and Abilities:
Hi golf IQ with ability to talk golf with clients, social posts, messaging and emails.
Streamsong® Resort was founded on a commitment to its surrounding resources. Streamsong is celebrating a decade of providing unparalleled experiences and operational excellence to guests across the globe. From awe-inspiring golf courses and legendary bass fishing and sporting clay shooting to sumptuous dining and ethereal spa experiences, Streamsong operates in concert with its environment. This deep appreciation for the land's inherent beauty has helped to create an unparalleled luxury resort, including 228 spacious accommodations in a modern lakeside lodge and clubhouse. Leading golf and hospitality management company KemperSports has managed golf course operations since 2012 and resort operations since 2021. For more information, visit www.streamsongresort.com.
KemperSports is an equal opportunity employer.
Provides the department with administrative support including: typing, filing, answering telephones, taking messages, maintaining appointment calendar, making travel arrangements, and other general office duties.
Essential Functions:
Ability to help in the development and ideas related to executing a successful sales and marketing plan to enhances and appropriately represent the Streamsong brand across all channels.Create and implement social media content and calendars weekly and develop strategies to increase brand presence and awareness with property level content creation across all social media channels.Create and implement email blast communications to Streamsong’s proprietary database with relevant segmented messaging on an ongoing basis.Facilitate ad production and proofing and coordinate ad production traffic with national, regional and local media outlets. Coordinate production deadlines and meet all material submission dates for upcoming ads working in conjunction with Director of Sales and Marketing and resort’s agency of record.Provide prospective clients, media, and high profile guests with information, resort details and facility tours as needed.Help with hosting media and VIP guests to include representing Streamsong in playing golf with media and/or panelists, dining with media and VIP guests, assisting with familiarity trips for media, meeting planners and other VIP guests.Assist with marketing and promotion of multiple internal career fair events at StreamsongMaintain the resort database of guest information. Administer needed changes, additions, and deletions.Help to maintain and update resort website and other website and social media pages (Instagram, X, Facebook, YouTube, LinkedIn).Create and edit monthly email for distribution along with resort promotional email blasts as needed.Assure the efficient and timely submission of all operational, financial, budgetary and related marketing and sales reports as required.Conduct periodic market research to provide information essential for revising current programs, which enhance the resort’s competitiveness in the marketplace.Assist with group tee time reservations for group sales team.Assist with room, golf and restaurant reservations for media and VIP guests.Maintain and update shuttle slides with current information.Maintain and update hours of operation for dining outlets on guest facing displays.Create and edit signage as needed for upcoming resort events and groups for in house promotion.Work collaboratively with other staff members to create new ideas and lead generation programs.Work with Director of Sales and Marketing to create and complete monthly reporting as needed for ownership.Opens incoming mail, dates stamps, and distributes accordingly. Sends outgoing mail both interoffice and outside of the hotel. Routes mail, faxes, and other printed matter.Types and prepares numerical and financial reports, as directed. Prepares correspondence on behalf of management staff. Enters data into the departments’ information system, as required. Duplicates, copies, and distributes and mails materials for the department and office.Maintains files and equipment in an orderly and professional manner.Uses the property’s email system and maintains their email box, as is policy. Additionally, this position may or may not have access or control over the email box of their supervisor(s).Appropriate business use of telephone and voice mail system.Greets internal and external customers in a friendly and professional manner. Announces visitors and handles requests, as appropriate.Some nights, weekends, and Holidays will be required to represent the resort.Non-Essential Functions:
Maintenance of filing system in accordance with the Record Retention policy.Preparation of special reports or projects, as requested.Attend all required meetings.Knowledge of and compliance with all Emergency procedures. Reports unsafe conditions, as appropriate.Maintain a professional and friendly relationship with other departments, team members, and guests.Maintains work area in a neat and orderly fashion.Other duties as assigned by management.Bachelor’s degree preferred in Marketing, Communications, Business Administration or equivalent education and experience.
Skills and Abilities:
Hi golf IQ with ability to talk golf with clients, social posts, messaging and emails.
Streamsong® Resort was founded on a commitment to its surrounding resources. Streamsong is celebrating a decade of providing unparalleled experiences and operational excellence to guests across the globe. From awe-inspiring golf courses and legendary bass fishing and sporting clay shooting to sumptuous dining and ethereal spa experiences, Streamsong operates in concert with its environment. This deep appreciation for the land's inherent beauty has helped to create an unparalleled luxury resort, including 228 spacious accommodations in a modern lakeside lodge and clubhouse. Leading golf and hospitality management company KemperSports has managed golf course operations since 2012 and resort operations since 2021. For more information, visit www.streamsongresort.com.
KemperSports is an equal opportunity employer.