Love's Travel Stops
DEF Marketer
Love's Travel Stops, Houston, Texas, United States, 77246
Req ID:
440532
BASIC PURPOSE
: The DEF Marketer will be tasked with learning and retaining the Musket DEF process flow from customer setup through first delivery. Once the DEF Marketer understands how their action/inaction impacts the process flow, the DEF Marketer will be responsible for originating a book of 3rd party wholesale and retail business within a designated territory by applying innovative problem solving and value-add solutions to identified business opportunities.
MAJOR RESPONSIBILITIES:
Market Development:
Use phone, internet, and networks to discover new business prospects and develop organic sales pipeline.
Discover incremental business opportunities with legacy customer base and assist sales to close.
Collaborate with sales team to identify DEF players/positions and develop competitive intelligence in key markets.
Prepare sales presentations/agendas and assist sales team with closing identify pipeline prospects.
Customer Service:
Complete understanding of customer setup through credit and back-office ERP.
Urgent response time to customer inquiries in a kind, courteous and helpful mindset.
Successful and vigilant management of overall customer relationships.
De-escalation point for operational issues/problems using pragmatic philosophies.
Analysis:
Daily/weekly/monthly analysis of market pricing characteristics and volume trends across their book.
Constant analysis of margin forecast vs margin realization by customer/destination.
Monitor customer volume reporting and proactively investigate poor customer trends.
Concisely organize and articulate sales pipeline activity and report weekly progress to Management.
Prepare monthly market conditions/market intelligence reporting for sales to analyze.
EDUCATION AND EXPERIENCE:
Education:
HS Diploma or equivalent required
Bachelor’s Degree preferred
Experience:
1-3 years sales experience within the energy industry preferred. DEF industry exposure a plus.
SKILLS AND PHYSICAL DEMANDS:
Skills:
Hard Skills: Working understanding of PNL statements, Microsoft Office, Microsoft Excel, Microsoft Outlook & Powerpoint
Soft Skills: Good written and oral communication skills, team player, exceptional customer service, attention to detail, self motivated, good time management skills, and innovative thinking.
Typical Physical Demands:
Requires prolonged sitting, some bending and stooping
Occasional lifting up to 25 pounds
Manual dexterity sufficient to operate a computer keyboard and calculator
Requires normal range of hearing and vision
Extensive travel will be required
Job Function(s):
Musket
Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:
Gemini Motor Transport, one of the industry’s safest trucking fleets
Speedco, the light mechanical and trucking service specialists
Musket, a rapidly growing, Houston-based commodities supplier and trader
Trillium, a Houston-based alternative fuels expert
EOE-Protected Veterans/Disability
440532
BASIC PURPOSE
: The DEF Marketer will be tasked with learning and retaining the Musket DEF process flow from customer setup through first delivery. Once the DEF Marketer understands how their action/inaction impacts the process flow, the DEF Marketer will be responsible for originating a book of 3rd party wholesale and retail business within a designated territory by applying innovative problem solving and value-add solutions to identified business opportunities.
MAJOR RESPONSIBILITIES:
Market Development:
Use phone, internet, and networks to discover new business prospects and develop organic sales pipeline.
Discover incremental business opportunities with legacy customer base and assist sales to close.
Collaborate with sales team to identify DEF players/positions and develop competitive intelligence in key markets.
Prepare sales presentations/agendas and assist sales team with closing identify pipeline prospects.
Customer Service:
Complete understanding of customer setup through credit and back-office ERP.
Urgent response time to customer inquiries in a kind, courteous and helpful mindset.
Successful and vigilant management of overall customer relationships.
De-escalation point for operational issues/problems using pragmatic philosophies.
Analysis:
Daily/weekly/monthly analysis of market pricing characteristics and volume trends across their book.
Constant analysis of margin forecast vs margin realization by customer/destination.
Monitor customer volume reporting and proactively investigate poor customer trends.
Concisely organize and articulate sales pipeline activity and report weekly progress to Management.
Prepare monthly market conditions/market intelligence reporting for sales to analyze.
EDUCATION AND EXPERIENCE:
Education:
HS Diploma or equivalent required
Bachelor’s Degree preferred
Experience:
1-3 years sales experience within the energy industry preferred. DEF industry exposure a plus.
SKILLS AND PHYSICAL DEMANDS:
Skills:
Hard Skills: Working understanding of PNL statements, Microsoft Office, Microsoft Excel, Microsoft Outlook & Powerpoint
Soft Skills: Good written and oral communication skills, team player, exceptional customer service, attention to detail, self motivated, good time management skills, and innovative thinking.
Typical Physical Demands:
Requires prolonged sitting, some bending and stooping
Occasional lifting up to 25 pounds
Manual dexterity sufficient to operate a computer keyboard and calculator
Requires normal range of hearing and vision
Extensive travel will be required
Job Function(s):
Musket
Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we’ve provided customers with highway hospitality and “Clean Places, Friendly Faces.” We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love’s Family of Companies includes:
Gemini Motor Transport, one of the industry’s safest trucking fleets
Speedco, the light mechanical and trucking service specialists
Musket, a rapidly growing, Houston-based commodities supplier and trader
Trillium, a Houston-based alternative fuels expert
EOE-Protected Veterans/Disability