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Zipcar

UX Designer

Zipcar, Boston, Massachusetts, us, 02298


Job Summary:

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.

As a UX Designer at Zipcar, you will play a crucial role in enhancing our member experience and driving the growth and retention of our membership base. You will focus on optimizing join and search conversion and designing new promotional and member reward experiences. This position requires a talented and strategic designer who can blend creativity with data-driven insights to create seamless and engaging user experiences.

Join Zipcar and contribute to shaping the future of urban mobility by creating exceptional user experiences that drive conversion, growth, and member loyalty. Apply now to be part of our dynamic and innovative team!

What you’ll do:Partner with our User Research team to understand the needs, preferences, and pain points of Zipcar members.Create wireframes, user flows, and prototypes to visualize and communicate design concepts.Collaborate with product managers and developers and iterate on designs based on feedback and technical constraints.Develop interactive and responsive designs that enhance the overall usability of Zipcar's digital platforms.Collaborate effectively with cross-functional teams, including product, engineering, and marketing.Communicate design concepts and decisions clearly to stakeholders, incorporating feedback into the design process.Work closely with developers during the implementation phase to ensure a seamless transition from design to development.Advocate for a user-centered design approach throughout the product development lifecycle.

What drives success for this role:Bachelor's degree in Design or related field.Proven experience as a UX designer, with a strong portfolio showcasing a range of design projects.Proficiency in Figma.Solid understanding of user-centered design principles and the ability to translate business goals into compelling and effective user experiences.Strong communication skills to collaborate effectively with cross-functional teams.Familiarity with data-driven decision-making and experience conducting usability testing.Experience with agile development processes and an ability to adapt to a fast-paced, dynamic environment.

What tops off the tank:Competitive Medical, Dental, Vision, Life and Disability Insurance and other voluntary benefits through our parent company, Avis Budget Group.Generous paid time off, including holidays, vacation, personal, sick, volunteer and Parental Leave options.Tax-free benefit for public transportation or parking expenses.401(k) Retirement Plan with company matched contributions.Free Zipcar Membership and other employee discounts, including discounts on renting and buying Avis/Budget cars.Community involvement opportunities.

About Zipcar:Zipcar is the world’s leading car-sharing network found in urban areas and university campuses in more than 500 cities and towns. Our team is smart, creative and fun, and we’re driven by a mission – to enable simple and responsible urban living.

Being a Zipcar member gives you easy access to a car nearby without all the cost and hassle of owning one. Founded in 2000, Zipcar disrupted the traditional model of car ownership and independent studies show that Zipcar’s model of car sharing is proven to reduce vehicle ownership, freeing up more city space for people. Zipcar provides members with socially responsible, sustainable mobility options that support the global environment, their communities and city livability.

Zipcar is a subsidiary of Avis Budget Group, Inc. (Nasdaq: CAR), a leading global provider of mobility solutions. For more information, visit: www.zipcar.com.

The extra mile:We encourage Zipsters to bring their whole selves to work - unique perspectives, personal experiences, backgrounds, and however they identify. We are proud to be an equal opportunity employer – M/F/D/V.

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