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Expedia Group

Senior Public Relations Specialist, Global Issues and Crisis Communications

Expedia Group, Austin, Texas, us, 78716


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before you can apply for a job.Senior Public Relations Specialist, Global Issues and Crisis Communications

Employer

Expedia Group

Location

Austin, Texas, United States

Salary

USD 82,500.00 - 115,500.00 per year;USD 132,000.00 per year

Closing date

20 Sep 2024If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request

form . This form is used only by individuals with disabilities who require assistance or adjustments in applying and interviewing for a job. This form is not for inquiring about a position or the status of an application.

Senior Public Relations Specialist, Global Issues and Crisis Communications

Do you wake up each morning wondering what problem you`ll get to solve today? Do you have a desire and willingness to run communications for a crisis from end-to-end with positive outcomes?

Expedia Group is hiring a Sr. Public Relations Specialist on the Global Issues and Crisis Communications team within the Global Communications organization.

What You'll Do:

Day-to-Day Crisis Communications EscalationsCollaboration with cross-functional teams including legal, brand PR, influencer and media relations, and customer service teams to develop responses for high-profile media and non-media inquiriesManage press inboxes and internal stakeholder requests for inquiries that need escalation to appropriate teams for investigation and resolutionAssist with daily escalation tracking and monthly coverage reports with an eye to identify trends to inform the organization about areas of improvementUnderstand multiple data points and perspectives from across the organization to inform decisions

Social Media and Influencer EscalationsDay-to-day lead for escalations on EG and brand social platforms including monitoring channels to intercept any potential issues with travelers, press and/or influencersAssess potential risk for incoming brand opportunities and collaborate with teams to provide communications counsel on when and how to respondReview and provide potential risk assessment for internal and external partnerships with talent, influencers, and guest speakers on our campusesProvide risk assessment for a variety of PR, social media and influencer relations campaigns

Who You Are:Bachelor`s degree or equivalent work experience3+ years of relevant experience in corporate communications, public relations, media relations or crisis communicationsFlexibility in working non-traditional hoursExperience working and communicating across a matrixed organization and with cross-functional teamsUnderstand how the media thinks and respondsRoll-up your sleeves mindset and willingness to dig in to understand macro and micro level details of a situationExperience managing multiple projects at once and seeing each to fruition with strong resultsStrong understanding and use of social platforms such as Facebook, Instagram, TikTok, Twitter and LinkedIn including social media management tools like SprinklrAbility to identify stand-out trends and potential issues that could ariseOutstanding writing, editing, and verbal communications skills with attention to detailStrong judgement and agile thinking on when to interject and halt potential issues

The total cash range for this position in Austin is $82,500.00 to $115,500.00. Employees in this role have the potential to increase their pay up to $132,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

The total cash range for this position in West Hollywood is $82,500.00 to $115,500.00. Employees in this role have the potential to increase their pay up to $132,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

The total cash range for this position in Seattle is $82,500.00 to $115,500.00. Employees in this role have the potential to increase their pay up to $132,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual`s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee`s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expediareg;, Hotels.comreg;, Expediareg; Partner Solutions, Vrboreg;, trivagoreg;, Orbitzreg;, Travelocityreg;, Hotwirereg;, Wotifreg;, ebookersreg;, CheapTicketsreg;, Expedia Group Media Solutions, Expedia Local Expertreg;, CarRentals.com, and Expedia Cruises.

2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group`s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you`re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.Company

Who we are

We are travelers and technologists. We work across time zones, hemispheres, cultures, and languages. We thrive on breaking things down and building them back up again until they're even better.We know travel can be hard. But we also know it's worth it every time. And because we believe travel is a force for good, we take our roles seriously. We're here to build great products and create connections that truly bring good into the world.Accommodations and adjustments

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.If you require an accommodation or adjustment for any part of the application or recruitment process, please let us know by completing our Accommodation Request Form.We're a diverse company, that feels like a community

When you join Expedia Group you become part of a global network of passionate travelers and technologists. Everyone is welcome here, and we take purposeful steps to create and nurture a diverse, open culture.

We find meaning in the work we do: together, we can broaden horizons, strengthen connections, and bridge divides.We’re a truly global company, with offices on almost every continent. Our hybrid working policy empowers our employees to enjoy the benefits of remote working while staying connected to their colleagues.

No matter where you are – or where you dream of being – we’ve got opportunities for you to explore.Our industry-leading benefits package enables you to create a fulfilling career while staying healthy, happy, and well.Create a job alert and receive personalised job recommendations straight to your inbox.

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