Marriott International, Inc.
Director, User Experience and Design
Marriott International, Inc., Bethesda, Maryland, us, 20811
Job Number
24125989Job Category
Sales & MarketingLocation
Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States
VIEW ON MAPSchedule
Full-TimeLocated Remotely?
NRelocation?
NPosition Type
ManagementJOB SUMMARYWith every journey, travel has the power to shape us and our world. Begin your journey as a Director of User Experience at Marriott International, repeatedly voted one of Fortune’s 100 Best Companies to Work For. Join our high energy and talented User Experience & Design team creating best-in-class digital experiences for one of the most recognized hospitality companies in the world.This role is responsible for working with the Senior Director of Hotel Ecosystem, brand teams and design peers to focus on creating designs for Marriott’s 34+ brand sites. These designs will inform the larger hotel ecosystem, help drive consistency in the hotel ecosystem and illustrate brands’ core values. This work ranges from near-term tactical to longer-term strategy with a keen focus on data-driven, best-in-class design. They will drive digital experiences that deliver on both elevating the expression of our property and brand portfolio and emotional engagement to support business outcomes. Partnering closely with fellow user experience leaders, product management and technology colleagues to meet needs across our business, leisure, member and non-member customers.This position requires deep experience in brand design, the ability to produce design as well as direct designers, including internal associates and contractors/agencies, driving the creative process from concept through execution.A strong portfolio is critical. Your portfolio should showcase experience in brands, UX and interaction design in digital solutions, particularly highlighting conversion optimization efforts, simplicity and ease-of-use.CANDIDATE PROFILEEducation and Experience8+ years of relevant experience in digital product design with demonstrated leadership experience, strong grounding in general usability and transactional design best practices4-year undergraduate degree in relevant discipline or equivalent experience4+ years of relevant experience with large-scale brands, websites or global digital apps/digital productsExperience leading design in visual identity and brand in a digital spaceExperience delivering concepts, user journeys, prototypes, etc., across platforms (desktop, mobile web, app, etc.) with inclusivity in mindThrives working in a collaborative and cross-functional environmentCORE WORK ACTIVITIESDemonstrating and Applying Discipline Knowledge:Produce design while directing the execution of user experience designClearly explain design decisions to leadership, your team, and stakeholders while seeking approvalsIdentify future opportunities by keeping up to date with design trends, societal shifts, and new technologyBe a thought partner providing recommendations based on research and data for experience enhancements across all digital touchpointsCollaborate with a variety of user experience disciplines within the team (Information Architecture, Design System/Standards, User Research, Copywriting) to advance your workManaging Work, Projects, and PoliciesProvides accurate estimates as to needed time to complete work to feed project plans (and therefore personal deadlines)Successfully manages multiple tracks of work simultaneouslyAccepts critique and critiques work of others in a helpful and professional mannerLeadership & ManagementAbility to manage one or more direct reportsLeads work done by both internal associates and external vendorsAttract, hire, develop, and retain top talentThinks and works at both the strategic and executional levels; sees both the “forest” and the “trees” and guides teams accordinglyAdditional ResponsibilitiesWorks and leads independently with minimal supervision, but knows when issues should be escalated to managerDevelops relationships with members of other teams, and leverages those relationships to answer questionsPresents work with clarity and confidence; explains complex matters so that others can understand themMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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24125989Job Category
Sales & MarketingLocation
Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States
VIEW ON MAPSchedule
Full-TimeLocated Remotely?
NRelocation?
NPosition Type
ManagementJOB SUMMARYWith every journey, travel has the power to shape us and our world. Begin your journey as a Director of User Experience at Marriott International, repeatedly voted one of Fortune’s 100 Best Companies to Work For. Join our high energy and talented User Experience & Design team creating best-in-class digital experiences for one of the most recognized hospitality companies in the world.This role is responsible for working with the Senior Director of Hotel Ecosystem, brand teams and design peers to focus on creating designs for Marriott’s 34+ brand sites. These designs will inform the larger hotel ecosystem, help drive consistency in the hotel ecosystem and illustrate brands’ core values. This work ranges from near-term tactical to longer-term strategy with a keen focus on data-driven, best-in-class design. They will drive digital experiences that deliver on both elevating the expression of our property and brand portfolio and emotional engagement to support business outcomes. Partnering closely with fellow user experience leaders, product management and technology colleagues to meet needs across our business, leisure, member and non-member customers.This position requires deep experience in brand design, the ability to produce design as well as direct designers, including internal associates and contractors/agencies, driving the creative process from concept through execution.A strong portfolio is critical. Your portfolio should showcase experience in brands, UX and interaction design in digital solutions, particularly highlighting conversion optimization efforts, simplicity and ease-of-use.CANDIDATE PROFILEEducation and Experience8+ years of relevant experience in digital product design with demonstrated leadership experience, strong grounding in general usability and transactional design best practices4-year undergraduate degree in relevant discipline or equivalent experience4+ years of relevant experience with large-scale brands, websites or global digital apps/digital productsExperience leading design in visual identity and brand in a digital spaceExperience delivering concepts, user journeys, prototypes, etc., across platforms (desktop, mobile web, app, etc.) with inclusivity in mindThrives working in a collaborative and cross-functional environmentCORE WORK ACTIVITIESDemonstrating and Applying Discipline Knowledge:Produce design while directing the execution of user experience designClearly explain design decisions to leadership, your team, and stakeholders while seeking approvalsIdentify future opportunities by keeping up to date with design trends, societal shifts, and new technologyBe a thought partner providing recommendations based on research and data for experience enhancements across all digital touchpointsCollaborate with a variety of user experience disciplines within the team (Information Architecture, Design System/Standards, User Research, Copywriting) to advance your workManaging Work, Projects, and PoliciesProvides accurate estimates as to needed time to complete work to feed project plans (and therefore personal deadlines)Successfully manages multiple tracks of work simultaneouslyAccepts critique and critiques work of others in a helpful and professional mannerLeadership & ManagementAbility to manage one or more direct reportsLeads work done by both internal associates and external vendorsAttract, hire, develop, and retain top talentThinks and works at both the strategic and executional levels; sees both the “forest” and the “trees” and guides teams accordinglyAdditional ResponsibilitiesWorks and leads independently with minimal supervision, but knows when issues should be escalated to managerDevelops relationships with members of other teams, and leverages those relationships to answer questionsPresents work with clarity and confidence; explains complex matters so that others can understand themMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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