Executive Host - Casino Marketing (MGM National Harbor)

The SHOW comes alive at MGM Resorts International!Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.THE JOB:As an Executive Host, you will be responsible for setting the stage for an excellent guest experience by providing exemplary duties. You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their time with us.THE DAY-TO-DAY:Evaluate and monitor customers' casino activities to offer tailored incentives.Authorize comps and allowances like rooms, meals, event tickets, and more, within set limits.Foster the growth of the property's customer base through active engagement and interaction.Welcome customers from specific regions at check-in and check-out, ensuring a personalized and satisfying experience.Extend marker authorization limits to eligible customers, if permitted.Represent the company at special events, enhancing marketing efforts and customer relations.Uphold strict confidentiality of customer information, adhering to privacy policies.Address and resolve customer disputes, aiming for a resolution that pleases both the customer and the company.Stay compliant with local laws and regulations, including Title 31, and participate in all required compliance training.THE IDEAL CANDIDATE:Must be at least 21 years old.At least one year of experience casino marketing, VIP services or table games.Possession of a bachelor's degree, or alternatively, four years of experience in casino marketing or hospitality.Should have an established portfolio of guests.Proven leadership abilities, capable of guiding teams and managing projects.Flexibility to adapt to various situations and challenges that come with an international setting.A strong focus on providing exceptional service to create a memorable experience for guests.THE PERKS & BENEFITS:Wellness incentive programs to help you stay healthy physically and mentally.Health & Income Protection benefits (for eligible employees).Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.Free meals in our employee dining roomFree parking on and off shiftHealthcare, financial, and time off benefitsProfessional and personal development through programs and networking opportunities as well as volunteer opportunities in the communityAre you ready to JOIN THE SHOW? Apply today!

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