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Live Nation

Sr. Artist & Promoter Relations Manager

Live Nation, Nashville, Tennessee, United States,


Sr. Artist & Promoter Relations ManagerLocation: Nashville, TN

Division: Ticketmaster Music

Line Manager: Sr. Director, Artist & Promoter Relations

Contract Terms: Full Time

THE TEAM

Ticketmaster is the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers, and theatres, Ticketmaster now processes over 500 million tickets a year. Ticketmaster operates in over 30 countries across North America, South America, Europe, and Asia Pacific and employs over 6,500 people. As part of Live Nation Entertainment, the largest live entertainment company in the world, Ticketmaster is traded on the New York Stock Exchange as NYSE: LYV.

Ticketmaster Music manages our global concert line of business. We're the commercial engine behind the world's biggest tours and we represent touring artists and their promoters inside of Ticketmaster. Our mission is to develop, configure, and manage innovative and distinctive software solutions on behalf of these artists that capture and convert concert ticket demand, optimize prices, and provide key insights and fan interactions.

THE JOB

The Sr. Artist & Promoter Relations Manager is the face of Ticketmaster Music to the artist community and plays a critical role in cultivating strategic relationships with the teams supporting some of the largest touring artists in the world. The Sr. Artist & Promoter Relations Manager is an expert on all relevant TM products and services, representing them to our partners, educating the artist community and helping them reach their touring goals.

WHAT YOU WILL BE DOING

Maintain a highly visible and positive presence for Ticketmaster within the artist community, developing strong, consultative relationships with key promoters, agents, and managers, along with their respective ticketing and marketing staff.

Responsible for overall artist & promoter client satisfaction, supporting hundreds of tours per year for your segment and ensuring effective configuration of tools within our Ticketmaster Music product suite.

Lead internal strategy and implementation for tour-specific, customized ticketing & marketing campaigns.

First line of support for day-to-day client needs; manage and motivate various cross-collaborative team members toward meeting client expectations.

Work closely with clients to introduce and educate them on various Ticketmaster Music products and tools.

Support the rollout and adoption of new products and services within your region.

WHAT YOU NEED TO KNOW

8+ years relevant music industry experience.

Previous experience at a ticketing company, concert/festival promoter, talent agency, or management company is a must.

Strong, existing relationships with key touring promoters, artist managers, and agents preferred.

Technical expertise in analytics/reporting.

Familiarity with various ticketing systems, including Ticketmaster.

Proficient in Windows and Google product suite. Salesforce experience a plus.

Excellent written and verbal communication skills.

YOU

Passion for music

Curious and eager to learn

Confident in dealing with clients

Independent and self-starter

Collaborative in a team environment

Empathetic listener

Organized with attention to detail

TICKETMASTER VALUES

Reliability

Teamwork

Integrity

Belonging

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work.

CULTURE

We’re fans who help fans everywhere get into the live events they love. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

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