DigiKey
Senior Manager, Sales Enablement Training & Design
DigiKey, Thief River Falls, Minnesota, United States, 56701
DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of in-stock electronic components and providing the best service possible to customers, employees have access to a highly competitive benefits package. To learn more, visit our benefits and perks page.
Position OverviewAs the Senior Manager, Sales Enablement Training & Design, you will lead a team responsible for designing and implementing programs focusing on sales techniques, operational procedures, and product knowledge to enhance employee skills and align with organizational objectives. You will evaluate training effectiveness through feedback and performance metrics, continuously refining programs to ensure relevance and impact. Collaborating with subject matter experts, you will maintain current training content that meets evolving business needs, while also providing coaching, mentoring, and resources to support ongoing employee development and career advancement.This critical role involves developing and implementing comprehensive training programs and strategies to enhance operational efficiency and employee development across the Global Customer Engagement and Enablement organization. The ideal candidate will have a strong background in instructional design, operations management, and leadership, with a passion for optimizing processes and fostering a culture of continuous learning.This role is based in Thief River Falls or Bloomington, Minnesota, and will require a minimum of three days per week in the office and be available for projects in the office as needed. Travel required, at times, domestically and internationally.Responsibilities
Lead the design, development, and implementation of global training programs tailored to operational needs and regional/organizational goals.Collaborate with subject matter experts (SMEs) to identify training needs and content, ensuring alignment with business objectives.Utilize instructional design principles to create engaging and effective training materials, including e-learning modules, workshops, and job aids.Analyze training processes and tools to identify areas for improvement and efficiency gains.Develop a program for content/knowledge management to enable AI and on-demand, self-serve content.Develop training initiatives aimed at optimizing workflow, reducing costs, and increasing productivity.Implement metrics and evaluation methods to measure the impact of training on operational performance.Manage a robust global training team and instructional designers, providing guidance, mentorship, and professional development opportunities.Foster a collaborative and inclusive team environment focused on innovation and continuous improvement.Present training strategies and outcomes to senior management and key stakeholders, advocating for resources and support as needed.Ensure training programs comply with regulatory requirements and industry standards.Conduct regular reviews and audits of training content to maintain accuracy, relevance, and effectiveness.Required Knowledge, Skills, And Experience
Typically, 6+ years' experience in training, education or a related field; including 2 years demonstrated leadership capabilities and proven ability to lead, motivate, and develop employees through complex projects in a fast-paced environment.Proven track record of driving high growth for learning and training programs, incorporating instructional design process the needs analysis, design, development, delivery and evaluation of training.Highly focused on results and providing a structured, systematic approach to delivering learning solutions.Experience managing both internal employees and vendors/partners (SOW management, contracts, budgeting, etc.).Solid knowledge of pedagogical approaches and curriculum development, particularly for online delivery.Excellent written, verbal and facilitation & presentation skills with experience in multi-level audiences.Self-motivated individual who takes ownership of problem-solving and works proactively to improve processes.Project management expertise, with experience rolling out training plans, including all training logistics and budgets.Ability to handle multiple priorities, work well under pressure while meeting deadlines, mitigate failure, make decisions, and drive change.Adaptability, curiosity, resourcefulness, analytical thinking/problem solving, proactivity, collaboration, technological savvy, and operating with/through a team.Proficient with Microsoft Office Suite and related learning program software.Bachelor’s Degree in Business Administration, Human Resources, Education, or a related field or equivalent, relevant work experience (preferred).Experience in Electrical Component Distribution industry (preferred).Certified Professional in Learning and Performance (CPLP) credential (preferred).Association for Talent Development (ATD) certification (preferred).Tools / Systems / Software
Familiar with learning technologies and solutions (e.g. CRM, CSM, CMS, and LMS tools).Physical Requirements
Generally, spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, mouse and screen.Generally, spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body.DigiKey Electronics is an Equal Opportunity Employer. We encourage qualified minority, female, veteran and disabled, and other diverse candidates to apply and be considered for open positions.If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1-800-338-4105 or careers.us@digikey.com.Know Your Rights: Workplace Discrimination is IllegalPay Transparency
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Position OverviewAs the Senior Manager, Sales Enablement Training & Design, you will lead a team responsible for designing and implementing programs focusing on sales techniques, operational procedures, and product knowledge to enhance employee skills and align with organizational objectives. You will evaluate training effectiveness through feedback and performance metrics, continuously refining programs to ensure relevance and impact. Collaborating with subject matter experts, you will maintain current training content that meets evolving business needs, while also providing coaching, mentoring, and resources to support ongoing employee development and career advancement.This critical role involves developing and implementing comprehensive training programs and strategies to enhance operational efficiency and employee development across the Global Customer Engagement and Enablement organization. The ideal candidate will have a strong background in instructional design, operations management, and leadership, with a passion for optimizing processes and fostering a culture of continuous learning.This role is based in Thief River Falls or Bloomington, Minnesota, and will require a minimum of three days per week in the office and be available for projects in the office as needed. Travel required, at times, domestically and internationally.Responsibilities
Lead the design, development, and implementation of global training programs tailored to operational needs and regional/organizational goals.Collaborate with subject matter experts (SMEs) to identify training needs and content, ensuring alignment with business objectives.Utilize instructional design principles to create engaging and effective training materials, including e-learning modules, workshops, and job aids.Analyze training processes and tools to identify areas for improvement and efficiency gains.Develop a program for content/knowledge management to enable AI and on-demand, self-serve content.Develop training initiatives aimed at optimizing workflow, reducing costs, and increasing productivity.Implement metrics and evaluation methods to measure the impact of training on operational performance.Manage a robust global training team and instructional designers, providing guidance, mentorship, and professional development opportunities.Foster a collaborative and inclusive team environment focused on innovation and continuous improvement.Present training strategies and outcomes to senior management and key stakeholders, advocating for resources and support as needed.Ensure training programs comply with regulatory requirements and industry standards.Conduct regular reviews and audits of training content to maintain accuracy, relevance, and effectiveness.Required Knowledge, Skills, And Experience
Typically, 6+ years' experience in training, education or a related field; including 2 years demonstrated leadership capabilities and proven ability to lead, motivate, and develop employees through complex projects in a fast-paced environment.Proven track record of driving high growth for learning and training programs, incorporating instructional design process the needs analysis, design, development, delivery and evaluation of training.Highly focused on results and providing a structured, systematic approach to delivering learning solutions.Experience managing both internal employees and vendors/partners (SOW management, contracts, budgeting, etc.).Solid knowledge of pedagogical approaches and curriculum development, particularly for online delivery.Excellent written, verbal and facilitation & presentation skills with experience in multi-level audiences.Self-motivated individual who takes ownership of problem-solving and works proactively to improve processes.Project management expertise, with experience rolling out training plans, including all training logistics and budgets.Ability to handle multiple priorities, work well under pressure while meeting deadlines, mitigate failure, make decisions, and drive change.Adaptability, curiosity, resourcefulness, analytical thinking/problem solving, proactivity, collaboration, technological savvy, and operating with/through a team.Proficient with Microsoft Office Suite and related learning program software.Bachelor’s Degree in Business Administration, Human Resources, Education, or a related field or equivalent, relevant work experience (preferred).Experience in Electrical Component Distribution industry (preferred).Certified Professional in Learning and Performance (CPLP) credential (preferred).Association for Talent Development (ATD) certification (preferred).Tools / Systems / Software
Familiar with learning technologies and solutions (e.g. CRM, CSM, CMS, and LMS tools).Physical Requirements
Generally, spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, mouse and screen.Generally, spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body.DigiKey Electronics is an Equal Opportunity Employer. We encourage qualified minority, female, veteran and disabled, and other diverse candidates to apply and be considered for open positions.If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1-800-338-4105 or careers.us@digikey.com.Know Your Rights: Workplace Discrimination is IllegalPay Transparency
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