Oregon State Government Jobs
Criminal Justice / Emergency Communications Specialist - LEDS Help Desk
Oregon State Government Jobs, Salem, Oregon, us, 97308
Initial Posting Date:
08/14/2024Application Deadline:
11/13/2024Agency:
Oregon State Department of PoliceSalary Range:
$3,945-$5,479Position Type:
EmployeePosition Title:
Criminal Justice / Emergency Communications Specialist - LEDS Help DeskThe Oregon State Police in Salem, Oregon is hiring for
multiple Full-Time, Limited Duration
Criminal Justice / Emergency Communications Specialist positions —expecting to end on or before 06/30/2025. The Limited Duration appointment may be extended beyond this date or may end prior to this date, based upon funding.Studies have shown that people from underrepresented backgrounds are less likely to apply for jobs unless they believe they meet all the qualifications and preferred skills described in a job description. We are most interested in finding the best candidate for the job and recognize that candidate may be one who comes from a less traditional background. If you meet key qualifications for the job and believe you would be a good fit, we encourage you to apply; please use your resume and cover letter to address your qualifications and the preferred skills for this position.If you are a current OSP AFSCME employee and you wish to receive preference as an internal applicant, you must apply in Workday by end of day on 08/28/2024. If you apply after this time, you will not receive internal preference and your interview materials will be reviewed along with external applicants. This recruitment will remain open until 11/13/2024, or until filled, with application review dates occurring approximately every two weeks beginning 08/28/2024. We may close the announcement at any time after this date when we have received an adequate number of applications.If you require an alternate format to complete the employment process, or to request a copy of the position description, please contact
osp.recruiting@osp.oregon.gov
and reference REQ-163512.The salary listed is the non-PERS (Public Employee Retirement System) qualifying salary range. Prior to applying you should ensure all sections of your Workday Job History page is accurate and complete. This information is utilized during the pay equity analysis phase.Summary of Job Duties:The purpose of this position is to provide
24-hour
coordinated response of local, state, and federal resource response to network system administration and maintenance, customer assistance and incident coordination, investigative assistance, and emergency response coordination and management.You will serve as the single point of contact for statewide notification; requiring independent decision making that may have a direct impact on officer safety, life, protection of the environment, and property within the state of Oregon.You will also serve as the first point of contact for Technical Support for the Oregon State Police IT Service Desk for after-hours calls. You will be the primary call taker; this position receives initial calls for support, logs request in online ticketing system, resolves minor issues when possible, and modifies on-call support in the event of a critical system outage requiring immediate attention.Minimum Qualifications/Eligibility Requirements:Two years of communications experience, with computerized systems, working in a public, private, or military agency communications center involving frequent contact and/or coordination with the public or other governmental or nongovernmental agencies.Note: “Communications experience” includes duty as a dispatcher or other person involved in a dispatch or coordination function which is conducted by radio, telephone and/or teletype.Preferred Skills:Demonstrated ability to communicate with members of the criminal justice and emergency management system in a professional manner.Demonstrated ability to use policy or procedure manuals, handbooks, or other types of reference materials and apply the information to specific situations.Demonstrated ability to work in a multi-tasking environment, subject to quick changing priorities.Demonstrated ability to efficiently prioritize work and respond effectively to multiple and frequent demands from telephones and other communications equipment.Ability to evaluate emergency calls via telecommunications equipment and multi-line telephones and determine appropriate level of response needed.This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.Special Qualifications:Must be LEDS certified or be able to obtain certification upon hire.Selection Process:InterviewHow to Apply:Apply in Workday by the deadline listed above, failure to submit your application by 11:59PM of the above listed date will result in automatic disqualification of your application. You must submit a resume demonstrating your experience as it relates to the minimum qualifications for the position. In addition to a resume, you must submit a cover letter – no more than two pages in length – addressing how you meet the preferred skills for this position. Failure to attach a resume addressing the minimum qualifications and a cover letter addressing the preferred skills will result in disqualification of your application. Please submit these documents in either MS Word or PDF format.This position is covered by an AFSCME Collective Bargaining Agreement. Current OSP AFSCME Local 896 employees who meet the minimum qualifications of this position will be given preference in the selection process. Current OSP employees should refer to the Filling of Vacancies policy for additional information.The Oregon State Police does not offer visa sponsorships.Additional Information:Diversity, Equity, and Inclusion at OSPBackground Hiring InformationEmployee BenefitsVeterans Employment in State GovernmentPay Equity Information & ResourcesWhat You Need to Know to Get the Job
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08/14/2024Application Deadline:
11/13/2024Agency:
Oregon State Department of PoliceSalary Range:
$3,945-$5,479Position Type:
EmployeePosition Title:
Criminal Justice / Emergency Communications Specialist - LEDS Help DeskThe Oregon State Police in Salem, Oregon is hiring for
multiple Full-Time, Limited Duration
Criminal Justice / Emergency Communications Specialist positions —expecting to end on or before 06/30/2025. The Limited Duration appointment may be extended beyond this date or may end prior to this date, based upon funding.Studies have shown that people from underrepresented backgrounds are less likely to apply for jobs unless they believe they meet all the qualifications and preferred skills described in a job description. We are most interested in finding the best candidate for the job and recognize that candidate may be one who comes from a less traditional background. If you meet key qualifications for the job and believe you would be a good fit, we encourage you to apply; please use your resume and cover letter to address your qualifications and the preferred skills for this position.If you are a current OSP AFSCME employee and you wish to receive preference as an internal applicant, you must apply in Workday by end of day on 08/28/2024. If you apply after this time, you will not receive internal preference and your interview materials will be reviewed along with external applicants. This recruitment will remain open until 11/13/2024, or until filled, with application review dates occurring approximately every two weeks beginning 08/28/2024. We may close the announcement at any time after this date when we have received an adequate number of applications.If you require an alternate format to complete the employment process, or to request a copy of the position description, please contact
osp.recruiting@osp.oregon.gov
and reference REQ-163512.The salary listed is the non-PERS (Public Employee Retirement System) qualifying salary range. Prior to applying you should ensure all sections of your Workday Job History page is accurate and complete. This information is utilized during the pay equity analysis phase.Summary of Job Duties:The purpose of this position is to provide
24-hour
coordinated response of local, state, and federal resource response to network system administration and maintenance, customer assistance and incident coordination, investigative assistance, and emergency response coordination and management.You will serve as the single point of contact for statewide notification; requiring independent decision making that may have a direct impact on officer safety, life, protection of the environment, and property within the state of Oregon.You will also serve as the first point of contact for Technical Support for the Oregon State Police IT Service Desk for after-hours calls. You will be the primary call taker; this position receives initial calls for support, logs request in online ticketing system, resolves minor issues when possible, and modifies on-call support in the event of a critical system outage requiring immediate attention.Minimum Qualifications/Eligibility Requirements:Two years of communications experience, with computerized systems, working in a public, private, or military agency communications center involving frequent contact and/or coordination with the public or other governmental or nongovernmental agencies.Note: “Communications experience” includes duty as a dispatcher or other person involved in a dispatch or coordination function which is conducted by radio, telephone and/or teletype.Preferred Skills:Demonstrated ability to communicate with members of the criminal justice and emergency management system in a professional manner.Demonstrated ability to use policy or procedure manuals, handbooks, or other types of reference materials and apply the information to specific situations.Demonstrated ability to work in a multi-tasking environment, subject to quick changing priorities.Demonstrated ability to efficiently prioritize work and respond effectively to multiple and frequent demands from telephones and other communications equipment.Ability to evaluate emergency calls via telecommunications equipment and multi-line telephones and determine appropriate level of response needed.This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.Special Qualifications:Must be LEDS certified or be able to obtain certification upon hire.Selection Process:InterviewHow to Apply:Apply in Workday by the deadline listed above, failure to submit your application by 11:59PM of the above listed date will result in automatic disqualification of your application. You must submit a resume demonstrating your experience as it relates to the minimum qualifications for the position. In addition to a resume, you must submit a cover letter – no more than two pages in length – addressing how you meet the preferred skills for this position. Failure to attach a resume addressing the minimum qualifications and a cover letter addressing the preferred skills will result in disqualification of your application. Please submit these documents in either MS Word or PDF format.This position is covered by an AFSCME Collective Bargaining Agreement. Current OSP AFSCME Local 896 employees who meet the minimum qualifications of this position will be given preference in the selection process. Current OSP employees should refer to the Filling of Vacancies policy for additional information.The Oregon State Police does not offer visa sponsorships.Additional Information:Diversity, Equity, and Inclusion at OSPBackground Hiring InformationEmployee BenefitsVeterans Employment in State GovernmentPay Equity Information & ResourcesWhat You Need to Know to Get the Job
#J-18808-Ljbffr