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Tipton & Coseley Building Society

Communications Manager

Tipton & Coseley Building Society, Tipton, Iowa, United States, 52772


Communications Manager (Internal and External)

Do you have the skills and experience to create integrated communication plans, deliver impactful messages through appropriate channels, and continuously improve the Society’s approach to Colleague and Customer engagement? If so, this opportunity could be what you’re looking for!

We’re looking for an outstanding individual to produce, review and update compelling and engaging communications which resonate with our internal colleagues and external customers whilst collaborating closely with Marketing, and wider internal teams, to craft and implement a communications strategy which aligns with the Society’s objectives.

In this role you will use your skills, knowledge and experience to:

Develop and introduce an internal and external communications strategy

Monitor all internal and external communications to ensure successful execution of the Society’s communications strategy

Support wider departments within the Society with effective internal and external communications

Develop and oversee colleague communications to maximise engagement and participation

Lead the Society’s external communications to increase customer engagement

Manage local community relationships to improve community engagement

Evidence outcomes of communication techniques through the use of evaluation tools and MI

Display a can-do positive attitude to take action based on MI produced, continuously improving communications/communication strategies where possible.

Produce quality, engaging multi-media content to support the Society’s communication activities, including (but not limited to):

Social media communications;

Presentations;

Letters;

Emails;

Job advertisements;

Forms; and

Surveys.

Own the Society’s PR strategy

Develop and distribute all Society PR (trade and local press)

Create and distribute internal and external communications

Own the Society’s internal Intranet system

To be considered you will need to demonstrate:

Outstanding communication skills with excellent active listening and presentation skills and an ability to provide excellent customer service at all levels of the Society, embracing the Society’s GREAT values.

Excellent administrative skills, and PC skills, covering Microsoft Office suite of products.

A strong attention to detail.

Ability to work as part of a team and contribute to the team effort and objectives.

Ability to follow, and work to, procedures and instructions to produce accurate and thorough work.

Ability to balance a multitude of different tasks while effectively managing time to ensure delivery of all tasks within agreed deadlines.

Organisation and workload management/prioritisation skills.

Excellent time keeping and attendance.

Proactivity - a self-starter who is able to work individually as well as part of a team.

Essential qualifications/experience:

Minimum of GCSEs at grades 9-4 (or A-C or equivalent), including Maths and English

Educated to A Levels at grades A to C (or equivalent).

Experience of working in a communications role.

Experience of working in a busy environment.

Experience creating engaging content.

Experience of working with B2C and B2B audiences.

Desired qualifications/experience:

Educated to degree level or relevant professional qualification.

Experience of working in the Financial Services market.

Experience of savings and mortgage products.

Salary:

£35,000-£40,000 p.a. dependent on experience, skills and qualifications

Location:

Tipton, West Midlands

Hours:

35 per week

The Society is able to offer hybrid working, following successful completion of an initial probationary period, you would be able to work 2 days at home each week.

Why join us at the Tipton?

Located in the heart of the Black Country, here at the Tipton & Coseley Building Society we've created a working environment where employees can pursue worthwhile and rewarding careers, where creativity and productivity are encouraged, recognised and valued.

Our head office is based in the centre of Tipton, with local amenities including a local park and canal suitable for lunch time walks and a local train station connecting to nearby city centres including Wolverhampton and Birmingham.

Being a smaller building society, you will have access to all decision makers. Our open and approachable stance means you will cross paths with senior team members daily and your thoughts, recommendations, and ways of thinking differently will be respected and considered.

Our benefits include:

25 days’ annual leave plus public bank holidays

Staff annual discretionary bonus scheme

Pension contribution

Life assurance of 4 x basic salary

Private Healthcare

Permanent Health Insurance

Health Cash Plan

Access to internal Mental Health First Aiders

Access to a Wellbeing hub and Employee assistance programme

Celebration days

Volunteering opportunities

Benefit Hub subscription: giving access to a wide range of discounts across many different sectors

Free parking

Applications:

If you would like to apply, please send your full CV with a covering letter indicating your suitability for the role by close of business on Friday 29th August 2024.

Tipton & Coseley Building Society is proud to be an equal opportunity employer. We are firmly committed to creating and maintaining a diverse and inclusive workplace in which all employees are valued, respected, safe, supported, and listened to without judgement or prejudice. We celebrate difference and encourage everyone to join us and be themselves at work. Please let us know if you need reasonable adjustments for any part of the recruitment process and we will be happy to assist.

To view our Recruitment Privacy Notice, please click here: https://www.thetipton.co.uk/media/jkuhv2zt/privacy-notice-recruitment-v4-2024-june.pdf

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Benefits:

Company pension

Free parking

Life insurance

On-site parking

Ability to commute/relocate:

Tipton: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (required)

Experience:

B2C and B2B audiences: 2 years (required)

internal and external communications: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Tipton

Application deadline: 29/08/2024

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