Sun Life
Senior UX Designer
Sun Life, Jackson, Mississippi, United States, 39200
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
The Digital Client Solutions (DCS) team was formed to innovate how Sun Life customers interact digitally with some of their most vital health and financial benefits. We are a team of designers, engineers and product owners who are passionate about using technology to raise the bar within the insurance industry. Insurance benefits play a vital role for millions of Americans but enrolling, managing, and using them has traditionally been a confusing and frustrating experience for subscribers and their employers. The Experience Design team is helping to set a new standard by transforming how we approach the digital product experience so that it's user-centered and design-led.We are seeking a Senior level Product Designer to lead the design of medium to large features in one or more of our key digital platforms. This is a critical role in understanding a customer’s needs and making sure we are meeting or exceeding those needs through digital touchpoints. You will work on the full design lifecycle: understanding both user and business needs, sketching and brainstorming solutions, wireframing and prototyping flows and then validate your solution with our users. You will turn long-term visions into detailed designs and then collaborate with product owners and engineers to see that they are built to your specifications. This role is perfect for someone who wants to define an entire digital customer experience – not just deliver features.
What will you do?
Face some of your most challenging projects and bring new thinking to an industry that needs it desperatelyPractice a user-centered, insights-driven approach to product designSupport larger digital product programs that will often span multiple squads and PMs – owning both the short-term tactical need and the long-term visionCollaborate with a tight-knit product and engineering team that follows modern agile practicesExpress early/foundational design directions through user flows, sketches and wireframesSupport design cohesion across digital touchpoints by applying design principles and design systems to your work. Seek opportunities to evolve both to stay current with current trends.Define detailed visual and UI design through visual comps, prototypes and design specificationsIdentify needs for customer research to support the design program and help execute on those activities including surveys, usability tests and interviews.Collaborate with design peers who are designing in the same platform or journey and take direction from design leadership to stay aligned to long-term visionsPlan your approach to a design problem – identify activities, artifacts, inputs needed – the sequence and timing needed for eachStay nimble and iterative – evolving your approach based on new ideas and pressures from within and outside the team
Must-have qualifications:
Over five years of experience in a similar rolePrior experience as part of an agile digital product team that supports one or more products in-marketA portfolio demonstrating a variety of prior design projects for active digital productsExperience in continuous delivery and comfortable impacting design and product decisions in fast-moving and ever-changing environmentSkilled in developing both the UX and UI of a productHighly proficient in collaborative wireframing and design tools such as Sketch, Figma, Axure or Adobe XDFamiliar working with product owners and engineering teams – and common agile practices such as grooming, sprints, iteration reviews etc.Experience conducting or collaborating in user research activities such as usability tests and surveysA sense of humor and humility
What’s in it for you?
You’ll be positively impacting a major sector of consumer spending that sorely needs a major overhaulContinuous collaboration and education through an active community of peers and design leaders within the US and globally in Sun LifeCompetitive salary and bonus structureA generous and flexible benefits program with 3 weeks vacationA flexible work-from-home cultureEligible for Sun Life’s sabbatical program
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are a California resident, the salary range for this position is:
Southern region: $103,800 - $155,700 annuallyCentral region: $109,500 - $164,300 annuallyNorthern region: $117,000 - $175,500 annually
If you are a Colorado resident, the salary range for this position is $99,100 - $148,700 annually.If you are a New York resident, the salary range for this position is $117,000 - $175,500 annually.If you are Washington resident, the salary range for this position is $109,500 - $164,300 annually.
The full range minimum and maximum listed in the job posting is tied to the GCF level and job family. We consider various factors in determining actual pay including your skills, qualifications, and experience. In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as a broad range of competitive benefits.
Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
Our Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email recruitingUS@sunlife.com to request an accommodation.
Job Category:
Client / User Experience Design
Posting End Date:
12/01/2024
#J-18808-Ljbffr
Job Description:
The Digital Client Solutions (DCS) team was formed to innovate how Sun Life customers interact digitally with some of their most vital health and financial benefits. We are a team of designers, engineers and product owners who are passionate about using technology to raise the bar within the insurance industry. Insurance benefits play a vital role for millions of Americans but enrolling, managing, and using them has traditionally been a confusing and frustrating experience for subscribers and their employers. The Experience Design team is helping to set a new standard by transforming how we approach the digital product experience so that it's user-centered and design-led.We are seeking a Senior level Product Designer to lead the design of medium to large features in one or more of our key digital platforms. This is a critical role in understanding a customer’s needs and making sure we are meeting or exceeding those needs through digital touchpoints. You will work on the full design lifecycle: understanding both user and business needs, sketching and brainstorming solutions, wireframing and prototyping flows and then validate your solution with our users. You will turn long-term visions into detailed designs and then collaborate with product owners and engineers to see that they are built to your specifications. This role is perfect for someone who wants to define an entire digital customer experience – not just deliver features.
What will you do?
Face some of your most challenging projects and bring new thinking to an industry that needs it desperatelyPractice a user-centered, insights-driven approach to product designSupport larger digital product programs that will often span multiple squads and PMs – owning both the short-term tactical need and the long-term visionCollaborate with a tight-knit product and engineering team that follows modern agile practicesExpress early/foundational design directions through user flows, sketches and wireframesSupport design cohesion across digital touchpoints by applying design principles and design systems to your work. Seek opportunities to evolve both to stay current with current trends.Define detailed visual and UI design through visual comps, prototypes and design specificationsIdentify needs for customer research to support the design program and help execute on those activities including surveys, usability tests and interviews.Collaborate with design peers who are designing in the same platform or journey and take direction from design leadership to stay aligned to long-term visionsPlan your approach to a design problem – identify activities, artifacts, inputs needed – the sequence and timing needed for eachStay nimble and iterative – evolving your approach based on new ideas and pressures from within and outside the team
Must-have qualifications:
Over five years of experience in a similar rolePrior experience as part of an agile digital product team that supports one or more products in-marketA portfolio demonstrating a variety of prior design projects for active digital productsExperience in continuous delivery and comfortable impacting design and product decisions in fast-moving and ever-changing environmentSkilled in developing both the UX and UI of a productHighly proficient in collaborative wireframing and design tools such as Sketch, Figma, Axure or Adobe XDFamiliar working with product owners and engineering teams – and common agile practices such as grooming, sprints, iteration reviews etc.Experience conducting or collaborating in user research activities such as usability tests and surveysA sense of humor and humility
What’s in it for you?
You’ll be positively impacting a major sector of consumer spending that sorely needs a major overhaulContinuous collaboration and education through an active community of peers and design leaders within the US and globally in Sun LifeCompetitive salary and bonus structureA generous and flexible benefits program with 3 weeks vacationA flexible work-from-home cultureEligible for Sun Life’s sabbatical program
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are a California resident, the salary range for this position is:
Southern region: $103,800 - $155,700 annuallyCentral region: $109,500 - $164,300 annuallyNorthern region: $117,000 - $175,500 annually
If you are a Colorado resident, the salary range for this position is $99,100 - $148,700 annually.If you are a New York resident, the salary range for this position is $117,000 - $175,500 annually.If you are Washington resident, the salary range for this position is $109,500 - $164,300 annually.
The full range minimum and maximum listed in the job posting is tied to the GCF level and job family. We consider various factors in determining actual pay including your skills, qualifications, and experience. In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as a broad range of competitive benefits.
Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
Our Affirmative Action Program affirms our commitment to make reasonable accommodation to the known physical or mental limitation of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email recruitingUS@sunlife.com to request an accommodation.
Job Category:
Client / User Experience Design
Posting End Date:
12/01/2024
#J-18808-Ljbffr