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9Round - Seattle WA - Ballard

Fitness Studio Manager

9Round - Seattle WA - Ballard, Seattle, Washington, us, 98127


Join Our Team as a Kickboxing Fitness Studio Manager

Do you want to help people grow stronger every day? Join our high-energy team that empowers members to live better lives through kickboxing-fitness, accountability, and community.

Benefits:

401(k)

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Profit sharing

Relocation bonus

Training & development

Primary Duties:

Handling employee-related tasks such as recruiting, hiring, onboarding, training, supervising, scheduling, tracking attendance, and delegating tasks appropriately.

Acting as a mentor to team members, providing feedback and reprimanding when necessary.

Understanding and achieving financial performance goals of the studio.

Setting up and leading potential members through the Introductory Workout and membership sales process.

Following up with potential members to maximize membership sales.

Maintaining an excellent level of customer service, ensuring all members and prospects are satisfied and all problems are resolved promptly and professionally.

Organizing and participating in marketing events to generate awareness and leads for the studio.

Posting to social media and responding to comments, messages, and reviews on approved platforms.

Implementing retention strategies to keep members engaged.

Performing administrative duties such as handling telephone inquiries, responding to messages, and ensuring members are properly checking into the studio.

Ensuring the studio is a clean, organized, inviting space, with all equipment and technology in excellent working condition.

Understanding, performing, and overseeing all Trainer job duties.

Greeting and providing personal attention to all members.

Delivering the pre-defined Daily Workout to members, as written by 9Round Corporate Office.

Proficiently explaining and demonstrating the exercises for each part of the Daily Workout, which includes kickboxing, weighted, and functional exercises.

Motivating and encouraging members to reach their fitness goals.

Understanding our PULSE heart rate technology.

Cleaning and tidying the facility, including the workout space, administrative and lobby area, and bathroom/changing rooms.

Completing other duties as requested.

Education and Experience:The following skills and qualifications are required:

Customer service or sales experience.

Prior work history in the fitness industry.

Experience leading a team.

The following skills and qualifications are preferred, but not mandatory:

Bachelor’s degree in sport-related, marketing, or business field.

AED/CPR certified.

Personal Training Certification.

Group Fitness Certification.

Martial Arts, boxing, or kickboxing experience.

Key Success Factors:

Love for health and fitness.

Passion for helping people work toward their goals.

Commitment to continuous improvement.

Excellent communication skills.

Enthusiastic, outgoing, warm manner.

Professional, well-groomed presentation.

Ability to multi-task.

Thrive in a team environment.

Dedication to helping employees grow and succeed.

Diversity, Equity, and Inclusion:9Round is an equal opportunity employer committed to creating a diverse workforce. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, service member status, amnesty or status as a covered veteran, or any other protected classification under applicable federal, state, and local laws.

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