Monument Health
Marketing Specialist
Monument Health, Rapid City, South Dakota, United States, 57700
The Marketing Specialist (MS) is responsible for promoting the mission, core values, and vision of Monument Health through strategic and effective marketing and communication strategy. The MS will monitor and influence Monument Health’s reputation while providing counsel, market intelligence, and stakeholder perspective to market presidents and other system stakeholders. The MS works closely with system and market leadership to provide data-driven strategic planning and execution support and understanding of market trends and needs that influence public perception. The MS will ensure external reputation matches internal aspirations and vision by creating awareness of, and appreciation for, the system’s services and mission among the general population both system-wide and locally. The MS provides personal coordination of strategic marketing functions, including brand management, marketing, internal and external communications, creative development, social and digital communication, printing, and community outreach and benefit. The MS promotes a culture within the department of goal-setting, strategic planning, and evaluation to demonstrate value, accountability, and alignment with system goals.Responsibilities:
Work closely with and support local market leadership and manage the day-to-day execution needs of custom marketing plans that are developed.Advocate for brand management and strategic marketing at the market level.Lead the development, implementation, and assessment of market-level strategic marketing plans that support overall organizational goals and priorities.Help improve perceptions regarding service excellence, patient experience, and customer satisfaction.Institute a systemic approach to research and intelligence-gathering capabilities that proactively monitors and measures the market's image, reputation, and stakeholder attitudes, and use data to advise leaders and inform decision-making.Work to achieve the highest level of employee engagement, ownership, and teamwork within the department and markets.Perform responsibilities at the highest level, contributing to the system aspiration to make a difference every day.All other duties as assigned.
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Work closely with and support local market leadership and manage the day-to-day execution needs of custom marketing plans that are developed.Advocate for brand management and strategic marketing at the market level.Lead the development, implementation, and assessment of market-level strategic marketing plans that support overall organizational goals and priorities.Help improve perceptions regarding service excellence, patient experience, and customer satisfaction.Institute a systemic approach to research and intelligence-gathering capabilities that proactively monitors and measures the market's image, reputation, and stakeholder attitudes, and use data to advise leaders and inform decision-making.Work to achieve the highest level of employee engagement, ownership, and teamwork within the department and markets.Perform responsibilities at the highest level, contributing to the system aspiration to make a difference every day.All other duties as assigned.
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