Shopify
Staff Product Designer- Payments
Shopify, Chicago, Illinois, United States, 60290
Job Description
We’re looking for a Staff Product Designer to lead design projects of significant scope, complexity and responsibility in creative vision, strategy and execution.NOTE: Only applicants who submit a portfolio of design work alongside application will be considered.About Shopify UX:
If you seek a team that shares your dedication and empowers you to do the best work of your life, you’ve found us at Shopify UX. The devotion of our industry-leading team isn’t just a job; it's our unwavering passion. We sweat the details, constantly striving to deliver exceptional experiences. Empathy drives us, immersing ourselves in a deep understanding of the entrepreneurial experience, delivering solutions that make our entire ecosystem of users feel seen, celebrated, and inspired. Creative courage fuels our innovation, encouraging bold ideas and embracing experimentation. Open collaboration, feedback, and critique are valued as we push each other to continuously improve. We embrace cutting-edge tools and methods, exploring AI-based technologies; empowering our team to skill up in areas that increase their knowledge and business impact. With curiosity and innovation, we deliver extraordinary value and embrace new creative challenges.About the team
Payments UX at Shopify tackles the gnarly and complex problems UX people love to sink their teeth into. Whether it’s Shopify Payments, Shop Pay Installments, and our third party payments platform – long-standing successful products that generate tremendous revenue for Shopify and our merchants alike, but are in constant need of refinement to keep up with the continually evolving world of global checkout. Or know your customer onboarding that ensures every merchant meets their country’s anti-piracy regulatory standards, without ever being aware of the ocean of complexity we’ve abstracted away from the experience. Or our order risk team, who are building sophisticated fraud tools to enable merchants of any size maintain the trust of their customers, and keep every penny where it belongs – in their pocket. Shopify’s Payments UX team combines deep domain experience and unmatched empathy for merchants, removing every roadblock that stands between entrepreneurs and their financial success.Responsibilities
Anchor and represent UX within a cross-functional team, driving a cohesive and impactful approach while fostering continuous improvement of design outcomes.Take ownership of the technical UX solution for projects, providing guidance and support to both yourself and others, while enhancing team tools, patterns, and processes for optimized impact, velocity, and quality.Mentor and guide fellow UXers, empowering them to elevate their craft and expertise, while identifying skill gaps and facilitating growth through mentorship or strategic recruitment.Lead autonomously with influence, collaborating effectively with cross-functional teams to shape a user-centric design vision and strategy, applying strategic thinking to effectively communicate the value of key solutions.Streamline feedback loops and processes for efficient and inclusive collaboration, cultivating positive and productive relationships with direct collaborators and stakeholders, and acting as a steward of UX and design quality, driving excellence and fostering growth within the organization.Qualifications
You demonstrate a command of product strategy, business needs, domain expertise, utilizing a range of UX tactics to achieve exceptional user-centered product outcomes.You craft beautiful designs and delightful, useful, and usable experiences; you have experience in visual design, interaction, and product design.You are aware of your gaps and tireless in pursuit of continuous improvement and learning.You are experienced at interpreting experiments or tests, and leverage quantitative data to inform product and design decisions.You are a practiced communicator and storyteller helping your team and stakeholders grasp the extent of a problem, build empathy for the end user, and support your design rationale.You have a growth mindset, a proactive approach to professional development, and a proven ability to lead through ambiguous problems.You have successfully mentored and guided others, empowering them to elevate their craft and expertise.You are enthusiastic about leveraging AI and ML to drive innovative product design.We work in Figma, GitHub, and occasionally in code. We expect you have deep mastery over your design tools, and willingness to adopt new tools and skills needed to bring your designs and prototypes to life.Additional Information
Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.All your information will be kept confidential according to EEO guidelines.Company information
Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.Company Specialties:ecommerce, API, applications, customer service, hardware, marketplace, AR/VR, marketing automation, User Experience, Design, Production Engineering, POS, Payments, Software Engineering, Finance, Retail, Mobile Apps, Instagram, Google Pay, Dropshipping, and Shipping.
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We’re looking for a Staff Product Designer to lead design projects of significant scope, complexity and responsibility in creative vision, strategy and execution.NOTE: Only applicants who submit a portfolio of design work alongside application will be considered.About Shopify UX:
If you seek a team that shares your dedication and empowers you to do the best work of your life, you’ve found us at Shopify UX. The devotion of our industry-leading team isn’t just a job; it's our unwavering passion. We sweat the details, constantly striving to deliver exceptional experiences. Empathy drives us, immersing ourselves in a deep understanding of the entrepreneurial experience, delivering solutions that make our entire ecosystem of users feel seen, celebrated, and inspired. Creative courage fuels our innovation, encouraging bold ideas and embracing experimentation. Open collaboration, feedback, and critique are valued as we push each other to continuously improve. We embrace cutting-edge tools and methods, exploring AI-based technologies; empowering our team to skill up in areas that increase their knowledge and business impact. With curiosity and innovation, we deliver extraordinary value and embrace new creative challenges.About the team
Payments UX at Shopify tackles the gnarly and complex problems UX people love to sink their teeth into. Whether it’s Shopify Payments, Shop Pay Installments, and our third party payments platform – long-standing successful products that generate tremendous revenue for Shopify and our merchants alike, but are in constant need of refinement to keep up with the continually evolving world of global checkout. Or know your customer onboarding that ensures every merchant meets their country’s anti-piracy regulatory standards, without ever being aware of the ocean of complexity we’ve abstracted away from the experience. Or our order risk team, who are building sophisticated fraud tools to enable merchants of any size maintain the trust of their customers, and keep every penny where it belongs – in their pocket. Shopify’s Payments UX team combines deep domain experience and unmatched empathy for merchants, removing every roadblock that stands between entrepreneurs and their financial success.Responsibilities
Anchor and represent UX within a cross-functional team, driving a cohesive and impactful approach while fostering continuous improvement of design outcomes.Take ownership of the technical UX solution for projects, providing guidance and support to both yourself and others, while enhancing team tools, patterns, and processes for optimized impact, velocity, and quality.Mentor and guide fellow UXers, empowering them to elevate their craft and expertise, while identifying skill gaps and facilitating growth through mentorship or strategic recruitment.Lead autonomously with influence, collaborating effectively with cross-functional teams to shape a user-centric design vision and strategy, applying strategic thinking to effectively communicate the value of key solutions.Streamline feedback loops and processes for efficient and inclusive collaboration, cultivating positive and productive relationships with direct collaborators and stakeholders, and acting as a steward of UX and design quality, driving excellence and fostering growth within the organization.Qualifications
You demonstrate a command of product strategy, business needs, domain expertise, utilizing a range of UX tactics to achieve exceptional user-centered product outcomes.You craft beautiful designs and delightful, useful, and usable experiences; you have experience in visual design, interaction, and product design.You are aware of your gaps and tireless in pursuit of continuous improvement and learning.You are experienced at interpreting experiments or tests, and leverage quantitative data to inform product and design decisions.You are a practiced communicator and storyteller helping your team and stakeholders grasp the extent of a problem, build empathy for the end user, and support your design rationale.You have a growth mindset, a proactive approach to professional development, and a proven ability to lead through ambiguous problems.You have successfully mentored and guided others, empowering them to elevate their craft and expertise.You are enthusiastic about leveraging AI and ML to drive innovative product design.We work in Figma, GitHub, and occasionally in code. We expect you have deep mastery over your design tools, and willingness to adopt new tools and skills needed to bring your designs and prototypes to life.Additional Information
Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.All your information will be kept confidential according to EEO guidelines.Company information
Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.Company Specialties:ecommerce, API, applications, customer service, hardware, marketplace, AR/VR, marketing automation, User Experience, Design, Production Engineering, POS, Payments, Software Engineering, Finance, Retail, Mobile Apps, Instagram, Google Pay, Dropshipping, and Shipping.
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