Sales & Marketing Coordinator

About MDM ScaffoldingMDM Scaffolding is a full-service provider of specialized services, access, shoring, and hoisting solutions to the industrial, commercial, and aircraft industries since 1993. We deliver efficient, high-performance multi-service solutions; a wide range of commercial and industrial equipment; and an experienced engineering staff to service your construction project needs.We pride ourselves on investing in our workforce and offer a competitive compensation package and benefits (PTO, health, dental and vision, short-term and long-term disability, accident, life, and travel insurance), as well as extensive on-the-job training for all eligible employees.Job SummaryThe Sales & Marketing Coordinator is responsible for the management of all Sales Team members utilizing SalesForce CRM. Primary duties include working cooperatively with the outside sales and design teams providing assistance for preparing designs and bids. This position will assist with identifying business opportunities, building and maintaining successful relationships with prospects and existing customers. This position entails a creative mindset that will also be responsible for implementing all social media and marketing programs.Key Responsibilities:Account management with customer satisfaction driven sales effortsResponsible as the point person for organizing and distributing sales opportunities to outside sales representatives for bid developmentManaging the bid and design database to ensure all designs are being completed in accordance with the due datesWork closely with Sales Team to assist with packaging up final sales documents to be submitted to customersCustomer Interaction:Communicate with customers daily for all follow-up on quote database and to assist in continuing to grow and maintain customer relationships with Constant ContactAbility to understand and quickly respond to customer communications to direct sales member via phone, email, and CRMContact potential customers for business development opportunities to promote MDM servicesEstablish and implementation of customer satisfaction outreach programMarketing & Social Media:Develop, produce, coordinate, and implement various internal and external related marketing deliverables and servicesAssists in creating high quality proposals and other collateral to present MDM in a compelling and innovative wayManage all social media posting of projects, events, customer testimonials and more across all media platformsCoordinate with Sales at local marketing and customer events as needed (e.g., coordination of sales literature, booth preparation, etc.)Qualifications:Ability to read and respond to common inquiries from customers and/or employeesProfessional and strong communication skills, as a liaison between customers and project team membersSkilled in time management, organization and multitasking while maintaining flexibilityProficient in digital technology platformsSalesforce CRM knowledge a plusAt least 5 years of administrative experience and/or sales supportCustomer satisfaction driven with frequent communications via phone and emailAbility to work as a team member in a fast-paced customer-driven environmentSkills and ability to organize and develop systems (check points) toward maintaining daily activities/tasks

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