Lead UX Designer

Performance Profile: Lead UX DesignerIntellibridge seeks a Lead UX Designer to lead the design for a program that is part of our Homeland and National Security division. This pivotal role demands an understanding of user experience design principles, especially as they apply to large-scale, enterprise-level projects aimed at enhancing services and products. By prioritizing human-centered design, you will be directly involved in the development of intuitive, impactful, and ethical solutions that streamline and modernize government digital services. In this role, you will closely collaborate with stakeholders from the public sector, applying diverse UX methodologies to create seamless online and offline experiences that meet diverse user needs.Your role transcends traditional digital spaces, focusing on the comprehensive user journey to ensure informed, accessible interactions within complex, policy-driven environments. This position combines your technical expertise with exceptional communication skills, as you will lead the research, ideation, and design processes essential to the project's success.Key ObjectivesEstablish Trust and Collaborative Partnerships:Build and maintain trust with federal customers and other stakeholders, understanding their objectives to ensure the program aligns with broader business goals.Deepen Understanding of User Needs and Behaviors:Develop and implement user research strategies that address specific aspects of the user experience.Define and Refine the User Experience:Facilitate creative workshops to collaboratively explore and iterate on user interface designs and user journeys.Evaluate and Enhance Customer Experience:Design and execute usability tests to measure the solution's performance against key user tasks and expectations.Communicate Design Solutions Effectively:Develop detailed, annotated wireframes to clearly convey the intended functionality and behavior of UI elements to developers and stakeholders.Leadership and Team Development:Review and elevate the work of junior and mid-level UX designers, ensuring high standards and consistency.

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