Neighborly®
VP of Product and User Experience
Neighborly®, Houston, Texas, United States,
VP of Product & User Experience
Are you looking for a place where you can bring your passion and play a pivotal role in shaping the future direction of our product portfolio? Welcome to Neighborly - the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level. Bring your experience and be empowered to innovate.Responsibilities
Develop and articulate a comprehensive product strategy aligned with the company's overall vision and objectives.Drive the identification of market opportunities, customer needs, and competitive landscapes to inform product roadmaps.Lead, mentor, and inspire a team of product managers and user experience professionals, fostering a culture of collaboration, innovation, and continuous improvement.Provide guidance on product development methodologies, best practices, and industry trends.Define and prioritize product initiatives based on a deep understanding of customer needs, market dynamics, and business goals.Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to bring products to market successfully.Stay abreast of industry trends, emerging technologies, and competitive landscapes to drive product innovation.Conduct market research and customer feedback analysis to inform product enhancements and new feature development.Develop and manage product budgets, ensuring resources are allocated effectively to meet strategic objectives.Monitor key performance indicators (KPIs) to assess the financial success of product lines.Own the P&L of the products.Collaborate with executive leadership, marketing, and operations support to ensure product strategies align with overall business objectives.Establish and maintain strong relationships with key stakeholders both internally and externally.Oversee the entire product lifecycle, from ideation to end-of-life, ensuring products meet quality standards and market expectations.Work in the Agile framework with development teams.Effectively communicate the product vision and strategy to both internal teams and external stakeholders.Qualifications
Experience working across Digital (web, mobile app), Field Service management (Point of Sale), Call center channels building omni-channel experiences.Proven success in developing and implementing successful product strategies.Proven experience in product management and leadership roles, preferably in a technology-driven environment.Strong analytical and strategic thinking skills with the ability to make data-driven decisions.Exceptional leadership and team management capabilities.Excellent communication and presentation skills.Strong understanding of user experience principles and the ability to translate them into product features.Bachelor's degree in business, Marketing, Engineering, or related field.Must be local to DFW as you will be asked to work in a 3-day in-office work schedule.Neighborly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.
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Are you looking for a place where you can bring your passion and play a pivotal role in shaping the future direction of our product portfolio? Welcome to Neighborly - the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level. Bring your experience and be empowered to innovate.Responsibilities
Develop and articulate a comprehensive product strategy aligned with the company's overall vision and objectives.Drive the identification of market opportunities, customer needs, and competitive landscapes to inform product roadmaps.Lead, mentor, and inspire a team of product managers and user experience professionals, fostering a culture of collaboration, innovation, and continuous improvement.Provide guidance on product development methodologies, best practices, and industry trends.Define and prioritize product initiatives based on a deep understanding of customer needs, market dynamics, and business goals.Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to bring products to market successfully.Stay abreast of industry trends, emerging technologies, and competitive landscapes to drive product innovation.Conduct market research and customer feedback analysis to inform product enhancements and new feature development.Develop and manage product budgets, ensuring resources are allocated effectively to meet strategic objectives.Monitor key performance indicators (KPIs) to assess the financial success of product lines.Own the P&L of the products.Collaborate with executive leadership, marketing, and operations support to ensure product strategies align with overall business objectives.Establish and maintain strong relationships with key stakeholders both internally and externally.Oversee the entire product lifecycle, from ideation to end-of-life, ensuring products meet quality standards and market expectations.Work in the Agile framework with development teams.Effectively communicate the product vision and strategy to both internal teams and external stakeholders.Qualifications
Experience working across Digital (web, mobile app), Field Service management (Point of Sale), Call center channels building omni-channel experiences.Proven success in developing and implementing successful product strategies.Proven experience in product management and leadership roles, preferably in a technology-driven environment.Strong analytical and strategic thinking skills with the ability to make data-driven decisions.Exceptional leadership and team management capabilities.Excellent communication and presentation skills.Strong understanding of user experience principles and the ability to translate them into product features.Bachelor's degree in business, Marketing, Engineering, or related field.Must be local to DFW as you will be asked to work in a 3-day in-office work schedule.Neighborly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.
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